IPhone white screen of death wont come of with home solutions

Hom and sleep button
Resetting
Updating
Wont work. Any Other alternatives¿

JFJ_595 wrote:
the start-up music still plays.
The POST for the hardware checks out then.
JFJ_595 wrote:
I turn on my computer and all i get is a blank white/grey screen. No logo, no loading symbol, just a blank screen;
Command+R does nothing,
Holding Shift does nothing
Press and hold the power button down to turn of the machine.
Press and hold the Command Option R keys on the built in keyboard and press the power button, you have to be near your high speed Internet connection.
If you get something like "Install OS X" do that, it will overwrite your old copy with a new one and not touch your files or most programs.
If you can't install OS X, head to Disk Utility and First Aid > Repair Disk and Permissions and try reisntalling OS X again. (do not erase the drive as this will wipe your data off, unless your sure)
If you still get the white/gray screen with nothing while holding the Command Option R keys at boot time,  I suspect your EFI firmware has been borked somehow and it's not loading to respond to the at boot key commands.
We are able to reinstall the EFI firmware ourselves, but the current method requires a machine with a internal optical drive. This problem occurs so rarely that it's not been used much and certainly unknown how well it works off a USB thumb drive, which is what I suspect the Apple Store/Repair will do.
Since your under warranty, I would have Apple replace the EFI firmware and check the machine out for hardware issues as well.
Buy AppleCare and a external drive for TimeMachine backups.

Similar Messages

  • IPhone white screen of death:  Anyone else?

    To All,
    Since the iPhone 3.0 software update I have been experiencing the white screen of death (basically the screen turns completely white but the phone still works fine in the background. You just can't see anything) on my iPhone 3g. You can reset the phone and it will come back just fine but a minute or two later the white screen will appear again. After a few minutes of resetting or leaving it alone it will go away.
    I would like to know if anyone else having this problem since the 3.0 release. Did you experience this problem before the 3.0 release? Also, does it happen when your battery is around 50% and then stops when your battery is at 20%. Just wondering if the battery is starting to fail and this is causing something in the iphone to freak out and pop the white screen.

    That happened to me once and the only was is to fix it is to use recovery mode.
    1. Connect your USB cable to your computer but NOT your iPhone.
    2. Turn your phone off.
    3. When your phone is off, press the home button and connect your iPhone to your computer.
    4. Your iPhone will turn on and keep pressing to the home button. iTunes logo will appear on your screen.
    5. You can start your restoration progress.
    Hope this helps. Thats is how I saved my phone. It also seems to me that the phone you are using right now may had been jailbroken and stopped working.

  • White Screen of Death (or coma, at least)

    Hi everyone,
    I've been searching all over the place for a couple of days and no solution to the following situation has worked as of yet, so any help would be greatly appreciated.
    Brand new installation of Snow Leopard on a late 2006 24" white iMac with 4GB of upgraded memory. Everything is running smoothly (as has been previously under Tiger and Leopard before). I went on to try and give Boot Camp a go, so I create a (recommended) 32GB partition with the assistant and reboot. Windows XP starts the installer but it goes on to tell me that it's going to install on a 13XGB partition. I get cold feet and quit from the installer. Big mistake, it seems.
    The iMac reboots, chimes and that's about it. No Apple logo, no Mac OS X, no Windows XP installer. Just a plain white screen. Now, I've read about similar situations in other posts, but nothing I've read has worked so far:
    -> I've tried every possible start-up keys to force all possible boot modes, as per the documentation (single user mode, verbose, safe mode, etc.)
    -> I've tried Target Disk Mode with no luck
    -> It doesn't boot from any OS DVD I have (the original DVDs, Leopard or Snow Leopard).
    Pressing "alt" on boot will give me a cursor but no drives, not even the DVDs. Pressing "c" or "d" will make the DVD spin for a while, but nothing more. I can put my MBP on TDM and it will show up on the boot screen when pressing "alt", but to little use. I've also done all this removing the upgraded RAM and restoring the original with the same results.
    If I just let it boot without pressing anything, it'll turn off just by pressing the power button; otherwise (using some start-up keys) I'll have to press it some seconds to turn it off.
    Now, if I could just get to Disk Utility or even the console, I'd be a happy man.
    I'm now going to try to make a bootable firewire drive with the original DVDs or any OS version that's willing to be installed on an external drive, and give that another go, with low expectations. I can't think of anything else (except from opening it and getting the hard drive, which looks way more complicated that on the G5s).
    Again, any help or pointer would be very much appreciated.
    Thanks in advance,
    Rafa

    Ok, thanks to these two wonderful posts I got it to work:
    http://discussions.apple.com/thread.jspa?messageID=5905884&#5905884
    http://discussions.apple.com/thread.jspa?threadID=1143433&start=0&tstart=0
    In essence: Get a working Mac and an external Firewire drive, boot a Leopard (for example) Installation DVD and install it on the External Drive (GUID Partition + HFS+). Attach it to the dead Mac and -here's the real trick- *turn on the dead Mac and keep pushing the power button until the led light flashes and it reboots*. That will make it use the external drive. The standard "alt" start-up will not work.
    From there on you can use Disk Utility to recover your Mac.

  • TS3694 4th Gen ipod white screen of death wont reboot!

    basically ipod touch 4th gen never dropped white screened during ios update tried all the button pushing all the fixes on here etc. didnt work so i did a hard reset through itunes it goes all the way through says verifying ipod restore then says to wait for ipod to restart but it never does! just stays off after it shuts itself down anybody have any ideas? dont tell me to put it into dfu mode (already did that) or take it to apple (there are no stores anywhere even close) an im not paying to have it sent in theres got to be a solution that someone knows of!

    ive saw many posts from you lllaass an they are all for level points you dont read the orginal post an you also no nothing besides hot to put into dfu and restore modes i already said im not paying someone else to fix it someone has a solution just not you so if you have no help go away

  • White screen of death and computer halts with ATI 4870 in Boot Camp

    Hi!
    I have just received the ATI Radeon 4870 for my Mac Pro (Early 2008)and have upgraded my Leopard to 10.5.7 and works fine on the Mac side. When I reboot and hold the command key I can see my MAC and my BOOT CAMP 2 options as always before. When I click on boot camp I get a white screen with a black frome around it and there is NO hard disk activity and nothing happens no matter how long I leave the computer alone. Before I had no problem booting into my boot camp loaded with vista 64 bit. I have another partition with parallels and that is fine but not this boot camp partition.
    I am using ONLY this card in the system. I removed the NVIDIA card.
    ALso I tried putting in my Vista 64bit DvD into the drive and rem=booting and see the option when hold the option key to go into MAC,WINDOWS,DVD.... When I select DvD and computer adjust to work in a windows enviroment again the system halts. SO I believe it has nothing whatsoever to to do with drivers inside Vista. It would have to be something that needs upgrading for bootcamp to allow for this video card to work on Bootcamp?
    Again I have the latest updates of the OS.
    Any suggestions?
    Thanks for all your time!

    CorkyO recommended what I would do: install old card, uninstall any graphics drivers and delete them, and use Driver Sweeper as well. So that there is nothing there.
    If you have a raw unformatted drive, pull everything else and leave that in.... as if it was a PC and starting for the first time.
    Don't use Boot Camp Assistant.
    Don't put Windows on the same drive as OS X.
    Do try Windows 7.7100 RC 64-bit.
    Apple has not posted a link to graphics drivers since early 2008.
    http://support.apple.com/kb/TS1442 - "Not found" and WAY out of date (167.xx) which would be foolish and obviously would not support Vista or 4870.
    I would pull the Vista drive for another reason, too, so you can start fresh and import or access the files on it later.
    Vista is sensitive to the presence and drive position of where the drive and OS was, the master boot record and such which I confess to not fully understanding.
    Which is another reason to install Windows with no other hard drives present.
    You keep saying you used COMMAND rather than OPTION key to restart into Windows, so figure typo/slip.
    I would RESET SMC and ZAP PRAM/NVRAM. Force the device tree to get rebuilt. And that is important to OS X - suppose to do so but the G5s it never worked properly on its own.
    There is a reason why people that play with graphics cards and drivers use Driver Sweeper, it works, and it is essential at times.
    Early boot is under the control of EFI. I don't know what if anything Apple does (I don't trust the firmware updates that were suppose to provide better Windows compatibility only to learn it was mostly for XP and not Vista, and that it added a full 30 seconds to my boot routine into Windows - where EFI + Boot Camp does make Windows think there is a traditional BIOS.... my best summary guess.
    Work with the only factual symptom: pulling one card and putting in 2nd is causing a problem.
    EVGA Guide to troubleshooting graphics drivers and cards:
    http://www.evga.com/forums/tm.asp?m=396474
    Latest ATI Catalyst Vista/Windows 7
    http://downloads.guru3d.com/ATI-Catalyst-9.5-Windows-7-
    GURU3D Driver Sweeper
    Driver Sweeper 2.0 beta (I'd use this instead.)
    Driver Sweeper forum:
    http://forums.guru3d.com/forumdisplay.php?f=29
    GPU-Z (latest)
    http://downloads.guru3d.com/GPU-Z-0.3.4-download-2073.html
    http://downloads.guru3d.com/

  • White screen of death ipod touch 4g 32gb [dropped]

    I got my ipod touch 4g 32gb for Christmas 2012, so it's still quite new, i accidently dropped it on the kitchen floor, screen face down [facebook app was currently running at the time] it had a silocon case on it so it wasn't as bad, when i pick up my ipod to check it was alright, the screen was all white [white screen of death].
    I've tried 'home+lock screen buttons' & i have also tried 'Home+lock screen+ volume up buttons' this didn't work.
    my friend suggested that i leave it to drain out and after 24 hours it died out, after about 20-30 mins i put it back on charge and the white screen came back up, i took it off and i'm leaving it for the night and will try it again tomorrow, does any one have any suggestions on other ways i could fix it, please help, thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Could be a loose connection or something worse.
    Apple Retail Store - Genius Bar       

  • My iPhone 6 wont come on when home button is pressed and screen pixels out and fades.  Any one have fix or same problem?

    My iPhone 6 wont come on when home button is pressed and screen pixels out and fades.  Any one have fix or same problem?
    When I press the home page the screen activates but stays black.  I have to press the side button to turn if off then may have to repeat several times to get my phone to come on.  Sometimes while using the phone the screen will become pixelly and start to fade away leaving a white screen with vertical line on it.  I have to use the close button to make it go away.

    If one of the two major buttons of your phone is broken, it is unfair to expect normal operation to be available. The first resolution to any problem involves a usable Home button, as does the second option for resolving any problem.  Get your Home button fixed.

  • Since updating the software on my iPhone 3gs it has developed the so called "white screen of death". The phone has not been dropped or damaged in anyway, the problem only developed after software upgrade. Rung apple and they were less than helpful

    since updating my iphone 3gs software it has developed the so called "white screen of death" this happened immediately after software install. It has never been dropped or damaged. I have tried the solution which seems to pop up most of holding down the power button and the home button for 10 seconds but this hasnt helped at all. Tried ringing apple, who were less than helpful and disinterested as the phone is out of warranty. I am hoping there is a solution which doesnt mean shelling out for a new phone! any ideas?

    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • White Screen of Death on iPhone 3GS

    My iPhone is stuck on white screen and i can't get rid of it.
    My power button is broken so I can't fix it that way and when i try to restore it back to factory settings it works for a few seconds and then goes back to white screen of death.

    This is most often due to faulty LCD display, and the fix is LCD replacement. Or if your iPhone still has Warranty or Apple Care coverage, replacement under warranty.

  • White screen of death iPhone 3GS 16gb

    My iPhone 3GS displayed the White screen of death and was told to restore my phone but iTunes said there was a problem and now my iPhone won't turn on at all.

    That happened to me once and the only was is to fix it is to use recovery mode.
    1. Connect your USB cable to your computer but NOT your iPhone.
    2. Turn your phone off.
    3. When your phone is off, press the home button and connect your iPhone to your computer.
    4. Your iPhone will turn on and keep pressing to the home button. iTunes logo will appear on your screen.
    5. You can start your restoration progress.
    Hope this helps. Thats is how I saved my phone. It also seems to me that the phone you are using right now may had been jailbroken and stopped working.

  • IPhone recently rebuilt - "white screen of death"?

    i recently rebuilt my other iPhone 3g and when i finished rebuilding it and slapped it all back together, i reformated it and it finished but upon reaching the "slide for emergency" screen the phone froze completely for about 10 minutes.
    so i shut down the phone holding home and power and after restarting it again i got the "white screen of death" and now im stuck, help?

    Why was the phone disassembled?
    The problem could be just about anything, you might be out of luck, and I doubt you will get a useful response here as we are iPhone users, not certified Apple techs.
    Since you are probably out of luck with this iPhone maybe check some forums on repair sites to see if you can get an answer.

  • White Screen of Death Questions [PLEASE HELP!]

    If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
    Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
    I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
    Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
    NOTE: My iPod is still under warranty.
    Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
    I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
    I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
    Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
    This may be important:
    The iPod charges fine.
    The iPod can be used with my computer and iTunes fine.
    To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
    Here are some questions I have for you guys:
    Will Apple cover this in my warranty?
    If they won't, what should I do?
    How much would a replacement screen cost?
    Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
    What could be the cause and why?
    How can I retrieve that important information? (Contacts & To Do List)
    Have you got any suggestions/tips for me?
    I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
    Daniel

    Will Apple cover this in my warranty?
    As stated above it is not covered by the warranty as it will be deemed accidental damage.  You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost.  They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
    If they won't, what should I do?
    Again, bring it into them anyways and explain what happened.  You have nothing to lose either way.  Otherwise, you really only have 2 other options.  Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look.  There are some excellent step-by-step repair guides at http://www.ifixit.com/.
    How much would a replacement screen cost?
    This depends on where or how you have it repaired.  Here is Apple's repair pricing guide.
    http://www.apple.com/support/ipod/service/prices/
    Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
    Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
    If you have a warranty on it still, I wouldn't quite yet.  Take it to your local Apple store as explained above.  Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them. 
    What could be the cause and why?
    As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged.  As to what exact component, there is no way to tell.
    How can I retrieve that important information? (Contacts & To Do List)
    Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route).  See here what is included in the backup of the device.
    iTunes: About iOS backups
    If you get a new or replacement device you can restore it from that backup.
    Have you got any suggestions/tips for me?
    As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out.  Remember that they are not obligated to do so since the damage is technically accidental.  Be kind and polite when explaning what happened. You never know what could happen!
    B-rock

  • My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

    I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

  • My ipod touch 4th gen. is stuck on white screen of death.

    I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it?  HELLLPPP MEEEE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • White screen of death ipod 4th gen

    I got the white screen of death I have tried reseting/ turning it off but it wont work. i even tried holding the volume button DOES not work. I tried to restore it in my computer but i need to enter a passcode to restore but since i cant see anything i cant I tried back up but i need to enter my passcode once again. I tried DFU mode it wouldnt work. I dropped it a month ago then it turned white but i did the reset thing then it worked fine just had to reset it like 10 times a day now it wont reset anymore. How much will it cost to repair if you are out of warrranty.

    Try:
    - iOS: Not responding or does not turn on
    - Try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    What happened when you placed the iPod in DFU mode and then restored?

Maybe you are looking for

  • Apple Mobile Device Helper has stopped working - stuck in loop

    I keep getting a message/check box (AppleMobileDeviceHelper has stopped working)whenever I load iTunes under Vista. If I don't click and respond, my task bar gets cluttered up with these messages - I don't know what to do short of uninstalling everyt

  • Account for purchase orders

    Hello to everyone, how can I set in display mode the account number in a purchase order at item level?, because now it is possible to modify the value that appears by default. Regards

  • Encrypting Lync SQL traffic

    I have been asked to enable SSL encryption of ALL databases connections to my SQL server.  I am not currently inquiring about data at rest, just traffic between servers and users and the database server.  Data from MS regarding the SQL part of this c

  • Reg:-OSP PO

    Hi all, We have a report called Order status report.Now we have got a requirement to show only Open PO Lines in the report i.e. we need to fetch only the earliest, open OSP PO's for the earliest WO operation. May I know the query how to fetch Open OS

  • Elements Photoshop 11 vs Photoshop CS 6?

    Is Elements Photoshop 11 highter than Photoshop CS 6?