Iphone wifi greyed out

anyone help with this? cannot access the on button on my iphone 4s

Your WiFi chip has very likely failed.  If restoring your device as NEW doesn't help, then you'll need to bring your phone to Apple for replacement.  It will cost $199 if you're outside the warranty period.

Similar Messages

  • IPhone WiFi greyed out and Bluetooth loading forever...

    What I have is a 32GB White iPhone 4. It came pre-owned but undamaged on ebay. What's happening is that when I try to turn on WiFi in settings I cant because it is "greyed out", meaning I cant select anything or switch the toggle. Also, my bluetooth isnt working either and the option to turn it on is replaced by it showing the spinning "loading" icon forever. On top of all this, when I go to check the MAC address, it shows it as "Wifi Address: N/A".
    I have tried resetting network settings, tried restoring from iTunes, tried DFU mode, consulted Apple about a 125GBP repair (Which I think is too expensive)... And when I got REALLY desperate, I even tried the infamous freezer trick.
    What should I do? How can I fix this cost effectively and determine whether this device is suffering hardware or software-wise?
    Thanks in advance,
    Themankymoo

    I guess if you have already tried it that many times then it really must be hardware. Obviously opening it up is not something Apple supports and it would void the warranty but since it doesn't exactly have one that is really up to you. If you can find a kit somewhere online or if you have some shop near by that will fix it for you for much less than the $149 to replace with Apple then thats a very open option that you have available.

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

    Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
    Come on Apple.....get this issue sorted out!

    Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

  • Iphone 5C wifi greyed out and screen going crazy

    Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

    If not jailbroken, restore the iOS. Most likely there is a hardware problem
    The warranty is valid only in the USA.  Apple will not accept shipment from or ship to any address outside the USA for this phone.

  • IPhone 4 Greyed Out Wifi

    I have an iPhone 4 that I dropped partway in water. Due to the wetness, I turned it off ASAP and then threw it in a bag of rice. I waited a day and then powered it on again. It seemed to be partly working; I could sync to my PC and also could faintly make out the screen. For some reason, I decided to go ahead and update from iOS 5.0 to 5.0.1 while the phone was down. This went fine, although my screen was dark so I couldn't verify very much. I then took my phone apart and placed it in tupperware with rice. I waited another day and everything appears to be working, except for the wifi (greyed out) / bluetooth (can enter menu but it never finds it). I had read that some people have had issues with wifi after updating to 5.0.1, but I am also thinking it could be a hardware issue due to possible water damage or reassembly. On a side note, I have not jailbroken.
    I was wondering if anyone here could provide me with some troubleshooting instructions. I have reset the network settings, hard restarted, and restored my iPhone to no avail. My wifi address is N/A, and my bluetooth has an address, but I can't turn it on. I have an IMEI and my modem firmware is 04.11.08.
    Thanks,
    Brett

    Another bump hoping to catch someone's eye~
    @diesel: My phone was dry enough to work. As a matter of fact, everything except the wifi/bluetooth is functional. I can make calls, check email over 3G, and do most of the vital functions of a phone (just not on wifi). I figured it would be fine because the flash LED was constantly on before putting it into the rice due to the moisture shorting out pins. After it dried, I recharged it and the LED was not on. As an electrical engineer, I understand the risks of moisture and how easily chips can blow. And as far as a replacement goes, I will be getting a 4S in March when my contract expires. I would like to use the phone for some home automation via wifi, so fixing it would be convenient.
    If anyone has encountered a similar problem, any advice (such as issues that could arise from semi-careless reassembly) would be appreciated.
    Thanks,
    Brett

  • Iphone 4s- 6.1.2- wifi greyed out?

    Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
    I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
    Still nothing, the problem has persisted.
    Will I have to go to Apple Genius bar now? As its really annoying...
    Cheers

    Call Apple Support or take it to an Apple Store.

  • Is my iPhone 4 greyed out wifi and non working bluetooth software or hardware... seems that the forums are full of this issue with no consistent or official answer. is it all coincidence that so many are having the problem? Please help...

    Is my iPhone 4 greyed out wifi and non working bluetooth software or hardware... seems that the forums are full of this issue with no consistent or official answer. is it all coincidence that so many are having the problem? Please help... I have scoured the net trying everything the last few days.

    Please correct your porfile: iPhone 4 do not have IOS 6.1.4.
    The usual troubleshooting steps are, also remember to test it after every step:
    1. Restart
    2. Reset
    3. Restore from backup
    4. Restore as new.
    If no joy, make an Appointment with the Apple genius and have them evaluate

  • Is it worth paying to have iphone 4s fixed after wifi greyed out

    Hi all my iphone 4s isnt connecting to wifi greyed out  since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it  or as anyone done this what was outcome ??

    Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

  • IPhone 4S Greyed out wifi

    So did anybody find a way to fix iPhone 4S greyed out wifi?
    <Edited by Host>

    Dear all,
    I´m from Argentina, I have an Iphone 4s 32GB purchased on June 2012.
    When I updated to Ios 7.00 no wifi issues. Last week I updated to 7.0.2 instantly starts wifi issues, over heating and stopped working. I was tried every I read in this post and others and nothing change. I Tried hard reset to factory settings and nothing. I am sure that the problem is with Ios 7.0.2, because the problem start at this moment.
    Anybody knows if Apple will release a fix for this bug?
    Thanks for all your comments and We can try to help togheter.
    Martin

  • Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

    have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

    It has no correlation.  You do not have to have an Apple ID in order house an iPhone.  An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone.  You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi. 
    Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone.  It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

  • Iphone 4s greyed out

    My iphone 4s greyed out last week, before the greyed out I experience difficulties in connecting to wifi. It all started when i update my ios to ios7.
    I can still turn on my bluetooth, text, and call.
    Is this a software issue or a hardware issue?
    Is there any chances that they can rule-out this issue via another ios update?
    **I went to iFix and they said that most iphone 4s experienced greyed out

    I have this issue too ( the apple fix did not work for me ) - it started over 1 month ago but completely by accident, my phone battery drained completely and stayed drained for 12 hours.  Once I got back to a charger, I charged my phone and to my surprise, the wifi was working and available.  The WIFI stayed available for almost 1 month, and then became unavailable and greyed out again.  I proceeded to let the battery drain and plug it back in after 12 hours... the WIFI became available again.
    In my opinion, if it was a hardware issue, the wifi should stay greyed out and un-available after a bettery drain.  The phone I have is an iPhone 4s, only 1 year 3 months old and I did not start having issues with it until an iOS update - I believe it was to iOS 7.

  • HT201253 How to fix the Wifi grey out button

    How to fix the Wifi grey out button

    Same exact problem, and the linked how-to repair, does not fix the problem.
    Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
    I just don't understand this at all....

  • WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

    Seriously,
    I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
    Thank you APPLE for your great support!!

    Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

  • Wifi greyed out after ios 6.1 update

    My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

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