Iphone will not back up to icloud

I had to replace an Iphone.  I am trying to backup the old phone to icloud.  Iphone says backing up Estimating time remaining but is doing nothing.

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup.  Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

Similar Messages

  • TS3992 My iphone will not back up with iCloud. it keeps popping up a push notification telling me that i do not have enough storage available for the back up. but in my settings and storage it tells me i have 2.8 GB of 5 GB free space, help!?

    My iphone 4s will not back up with iCloud. it tells me i dont have enough iCloud storage available, that i can manage my storage in my settings, when i click the settings it tells me i have 2.8 GB free space out of 5 GB. i dont know what to do about this problem. it hasnt been backed up in 3 weeks. and if i still have icloud space avaliable on my phone i do not need to purchase more. i have very few aps backed up on my icloud. i do not understand this help me please

    Go to Settings>General>Usage and see how much space is available on your phone (listed at the very top).  The pop-up might be telling you that you don't have enough space on your phone to perform the backup, not that you don't have enough space in your iCloud acount to store the backup.

  • TS3992 iPhone will not back up to iCloud

    When I go to the iCloud setting page on my iphone 4S the button to turn iCloud Storage "on" does not allow me to do that.  It shows it being "off" and shaded such that it cannot be changed.  Unclear why this happening and any help would be appreciated.

    That button is grayed out?

  • My iPhone will not back up on iCloud, my iPhone will not back up on iCloud

    It gets to about half way through and then goes back to the beginning.

    Hey DebMcGrath,
    Thanks for the question. I understand that you are experiencing issues creating an iCloud backup. The following resource may provide a solution:
    iCloud: Troubleshooting creating an iCloud backup
    http://support.apple.com/kb/TS3992
    Thanks,
    Matt M.

  • Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

    Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

    Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
    Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
    Thanks again!

  • HT4910 My iPhone 4 will not back up to iCloud! Help please!

    For some reason my iPhone 4 will not back up to iCloud when I press the back up now button in settings.

    What happens when you try?

  • IPhone 3GS not backing up to iCloud

    My iPhone 3GS has been updated to IOS5 but will not back up to iCloud. It keeps telling me to shut off airplane mode or connect to wifi to start the backup. I turn off airplane mode, and I've tried to connect to wifi, but it uses the 3G instead. I shut off the 3G and it still does not connect to wifi and continues on the 3 G network. it refuses to back up and has never been able to back up. Anyone else having this problem or know how to fix it?

    If you get the message "Backup not successful",  I had the same problem.
    My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup.  If it didn't work, turn off a few more apps and try a backup.  Keep doing that until the backup works.  Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail.  For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.
    This can be a long process if you have a lot of apps that you originally turned on for backups.

  • How to retrieve deleted pics from iphone 4 not backed up in icloud or i tunes?

    How do I retrieve deleted pics from iphone 4 not backed up on icloud or itunes?

    You don't.
    Turn on PhotoStream in iCloud.
    Settings>iCloud>PhotoStream
    PhotoStream will store 1000 of your most recent photos and synch with iPhoto on your Mac.

  • TS4036 My iphone will not back up

    my iphone will not back up
    I have adequate storage
    wifi is connected
    phone is locked etc
    it commences a back up but fails to complete
    it says it has never been backed up
    please help?

    If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test:   Go to...
    Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options.  Turn off all apps from backup and then do a manual backup.  If that doesn't work, then this post will not help.  If the backup works, then go back to the app list and turn some on and try another backup.  If successful, keep repeating these steps.  If it fails at some point, then try to zero in on the one app that seems to make the backup fail.  (I had this problem and found one app failing, probably due to a corrupt data file.)
    This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

  • HT204053 my old apple id keeps poping up and will not back up to icloud...help?

    My old Apple ID= old email account keeps poping up on my iphone and now will not back up to icloud...help!

    Then go to "Settings iCloud" delete your account from our device and add it back again.

  • HT4910 my iPhone is not backing up to iCloud. On iTunes on the computer, i have set it to back-up to iCloud and after each connection to the computer it shows the last time it was backed up, but on the phone itself it shows it hasn't been backed up for we

    My iphone is not backing up to icloud even though on itunes i have set it to back up to icloud. whenever i do a cable connection between my iphone and mac at the end of the exercise it indicates the last time the iphone was backed up i.e. "last back: 9.08a.m. but on the iphone itself it says it hasn't been backed up since March and on icloud there hasn't been any back up because the latest additions to the iphone are not there.
    Periodically i get this message "This iphone has not been backed up ... weeks" I have followed through with all the steps and still no joy. I did however notice that my icloud email account on the iphone is different to the one i have on the computer. It would apear that I am using the two interchanagably but i have been trying to correct this so that i"ll use the same one right through.
    Might this be the problem and how can i resolve it? Pls help

    If this is your first time backing up your phone then yeah it might take several hours. It's definitely something you want to do before you head to bed. So try that but also make sure that your contents that are to be backed up are less than 5GB since iCloud only has 5GB of space. Usually photos are what would take up the most space so check how many photos in terms of GB you have by going into settings->general->usage then look at photos and camera.
    Hope this works!

  • My iPhone has not backed up to iCloud in 44 weeks

    My iPhone has not backed up to iCloud in 44 weeks. But yet, when I went to iCloud.com all my new contacts were updated, but I noticed my PhotoStream did not appear on the Home screen. When I try to update on my iPhone it says the next backup is too large (I only have my contacts and photos saved to iCloud). I have about 500 photos, and I know people with over 1,000 photos whose phones get backed up with the free 5GB just like me. Can anyone tell me what is wrong and how I can fix this problem so I can backup my photos?

    Welcome to the Apple Community.
    My iPhone has not backed up to iCloud in 44 weeks.
    This seems to be because you don't have enough room, have you been to settings > iCloud > Storage & Back Up > Manage.... and looked up what is taking up the room and how big your next back would be.
    I noticed my PhotoStream did not appear on the Home screen
    Photo Stream isn't one of the features of iCloud.com

  • Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen. Was trying to update now it must go to restore.HELP!

    Can I recover photos on iPhone 4S not backed up on iCloud or computer when connect to iTunes error shows up on screen? My son was trying to update now it must go to restore. HELP!

    If there is no backup of the device to iCloud or iTunes and the device has gone into recovery mode when trying to update, then the data is gone. If the device was connected to iTunes to do the update originally, it is possible the default backup was done, unless your son disabled it. To check to see if there is a backup, go in iTunes, click on Edit, Preferences, Devices and see if there is a backup listed for the date/time before the update was started. If he was doing the update OTA on the phone, then there is no backup. No backup, no photos.

  • Garageband on my iphone will not allow saving to iCloud. I have GarageBand 1.2.1

    Garageband on my iphone will not allow activation of icloud. I continually get an error message that 'you have not set up iCloud on this device, close garageband open the settings app and sign in to iCloud.' i am signed in. I have GarageBand 1.2.1
    I have uninstalled and reinstalled GarageBand many times,
    I can't share between iPhone and iPad which is really frustrating.
    Is it an iCloud bug or a GarageBand bug?
    Any ideas?

    I have the same message!  I just got a new iPad yesterday, to replace an old one.  I also just bought $40 worth of extra iCloud storage space, and my iCloud from within GarageBand on my iPad won't work at all!!!  It keeps saying the same message you stated above.  I have been on the phone for literally hours with Apple iPad support on the phone yesterday and today, and it's still NOT FIXED.
    APPLE, PLEASE HELP??????!!!!!!!!!!!!!!!!!!!!
    HOW CAN WE FIX THIS?  I PAID EXTRA MONEY SO THAT I CAN HAVE MY MUSIC ON ICLOUD SHARED BETWEEN DEVICES.
    I hope the answer comes swiftly!!!
    Thanks!
    message:
    enabling icloud
    you have not set up icloud on this device. close garageband, open the settings app, and sign in to icloud.

  • HT1430 my iphone will not back up because its stating an erro as accured

    my iphone will not back up as its stating an erro as accured

    so are we supposed to guess the error?

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