IPhone will not connect to iTunes after ios 7.1.2 update
I was updating my iPhone 4s to the new software update (ios 7.1.2) and my computer fell asleep. My iPhone now is stuck on the connect to iTunes screen and when I plug it into my PC iTunes will not connect to it.
I've tried putting it into recovery mode (won't allow me to slide to power off), and I've tried iOS: Device not recognized in iTunes for Windows
I've also tried rebooting my computer, updating iTunes and enter DFU and Recovery modes
When plugged in my device manager recognizes that an apple device is plugged in that is in recovery mode....
I'm trying to back up my phone while it has the most recent software so I can transfer it onto my new 5s
Please help!!
iPhone 4s
Windows 7
You've tried the following procedure?
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
If this still doesn't work, you should make an appointment at the Genius Bar to have your device evaluated.
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The article below will walk you through the troubleshooting steps for connectivity issues with iTunes:
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You've tried the following procedure?
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
If this still doesn't work, you should make an appointment at the Genius Bar to have your device evaluated.
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