IPhone will not end a call when pressing red end button
Here is my issue (iPhone 5s using ios 7.1): I make a call - say VoiceMail - and you want to terminate the call prior to the other party hanging up. In the past - prior to ios 7.1 - I just hit the red end call button without an issue but now ubder 7.1 nothing happens. The only way I can terminate a call in this fashion is by pressing the Sleep/Wake button.
I had a chat with Apple support and they asked that I reload version 7.1 which I did. The same issue has returned after a few usages. Any suggestions?
Try to restart your iPhone by pressing home button and sleep/wake button...... it will work if you facing still this issue then you need to reset your iPhone by pressing same button for atleast 10 sec it will prompt you for reset and you can do it without any problem because you will not loose your data...
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My iphone will not receive/send calls or texts when my computer is on? Help?
Recently I've noticed my iphone is having reception problems while I'm in my apartment. I've noticed that when my computer is on, my iphone will not receive or send any texts or calls and has problems connecting to the internet. This is a pretty new development, I've had my phone for years with the same computer and no problems before. Any ideas?
Your computer and iPhone 4 are two seperate elements really using different connections.
i.e your computer will probably use your router to connect to the internet where as your iphone uses your mobile phone carrier to send and receive texts and calls.
So its pretty difficult to judge how they can effect each other. You try resetting your router, but ive never heard of anything like this happening before... -
My lock button is broken and my iphone will not power back on when I charge it, how do I turn it on?
My iphone will not power on when I plug it into charger in the wall, computer, or car. My lock button is broken and I do not know how to turn it back on. My phone did not die it just went black and has not been dropped, cracked, or gotten wet. What do I do?
Normally one would do a reset, however without the lock button, which is the sleep/wake button, you cannot do a reset. You could always wait until the battery dies to see if it will start when plugged in, but the sleep/wake button is an integral part of the phone and needs to work to do a number of functions. I suggest that you make an appointment at the Genius Bar to get it fixed.
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IPhone will not charge or connect when plugged into my Mac
The past few weeks I have had a major issue with my iPhone. When I plug it into my Macbook via the USB port it will neither connect to my iTunes or connect. However, when I put it into a iPod speaker system that I have, it charges. I thought maybe it was a bad wire so I got out my spare one and still no luck. My iPod will connect and charge on my Macbook when it is plugged in with the same chords. The speaker system has a port for the USB connector to plug into and I tried that. Once again, the iPod will connect to my Mac, but my iPhone will not. I don't know what to do so that I can sync my iPhone to my Macbook. Can anyone help?
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
and
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
When I finish a call iPhone will not hang up call
When I make and receive calls the phone will not hang up when I end the call. I have reset phone and resynced and still have this problem. Any suggestions will be appreciated.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
First off my ipad will not turn on by pushing the start button. when plug up and after touching setting,wi-fi on the left says not connected
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My iPhone will not display my iTunes when it has been doing it all along.
What happened?
I can't view the music I purchased on iTunes either.
I can sync and back up to my external hard drive, but the music will not show on the phone.
The connection started to slow down over the past weeks, now when I press the music notes icon, it just gives me blank screen! I have re-synced but nothing.
Should I restore to factory settings?The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Try this First...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
HT6154 My iPhone will not make telephone calls at all
my phone isn't working. It won't make calls.
Also try a reboot press & hold power. Button & menu button hold both down
until you see the Apple Logo you will not lose any data.
bsydd uk -
My iphone will not charge or sync when plugged in
My iphone 4s will not charge sync or do anything when plugged in wount even light up. the plug looks fine and have tried multiple cables?
If possible try another cable, outlet. Also clean your contacts.
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My iphone will not turn on even when its charging, how do i fix this?
ok so i bought a used iphone 4g offline. well i received it today and it does not work at all. I cannot turn on the iphone by the on/off button. Also I cannot turn on the iphone even while its charging, in fact it will not charge. As I Know Apple's policy on replacing the iphone, One must purchase a warranty. I Have not done so again due to me getting this iphone offline. Is There Any Tips On How To Get This To Work?
Not sure who you bought the iphone from (btw there is no "4g"), but if it was from ebay or some stranger, then I would get in touch with the person ASAP and ask about this problem. You could also try using a different USB cable, since the current one MAY have a probelm with charging, as other users have experienced. If nothing can charge the phone, then I would be very worried.
I assume you have tried the usual trick: reset. -
I bought my iPhone 5 C last week and is still all brand new. My phone was alright thses days but suddendly when i pressed the Home button to get out of an app, it didn't respond and also when i want to see the time I press the Home button but it doesn't show the lock screen. Do I need to go to an Apple Store or is there another way to fix this problem? I have read the Helping Center in the Apple Web but still it didn't help to solve my problem. Can someone please help me?
Getting your notifications is definitely important and we understand not wanting to miss anything katieb373. You have reached the right place for assistance in getting this working for you again. Has your phone completed any recent software updates right before this happened? You can reset the network settings to see if that will resolve the issue by following the steps http://vz.to/1uO6qTU in the link. Please try this and let us know the results.
CandiceH_VZW
Follow us on Twitter at @VZWSupport -
Hi, my iPad suddenly froze while downloading a free kid's game, the loudness/soft symbol just kept on appearing no button works even the slide off/cancel. Then it suddenly turned off. I searched for troubleshooting guide, I tried pressing power/home buttons as instructed, charged/uncharged, and connected through usb using itunes but to no avail. What have gone wrong? I bought this in Vietnam but am here in the Philippines and still under warranty. Could I bring this unit to a service center of apple here in the Philippines?
Did you hold the home/power buttons for ten to fifteen seconds until the apple appears?
If still bad, try a restore from within iTunes.
If still bad, take it to an apple vendor for them to test/reinitialize for you. -
I have tried all methods of resetting and it still does the same thing. iTunes does not even recognize the phone. Any ideas on the issue?
Hello Breanneg,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
Best of luck,
Mario -
HT201269 iphone will not activate for ios7 when hooked up to itunes
my iphone wont activate! i downloaded and updated ios7 and its not allowing me to activate it whether im hooked up to itunes or not
With everyone and their iDogs trying to update at the same time, things are gonna be a bit bumpy off the bat trying to update and/or activate.
All anyone can really recommend is to keep trying or wait until a bit later, after the hubub has died down.
Also might try this: http://support.apple.com/kb/ts3424 -
MY iPhone will not turn on even when plugged in.
My 3gs was working. I plugged into my Mac to charge. Came back and the phone is unresponsive. Tried turning on using one and both buttons, NOTHING. When it is plugged in still nothing. Tried letting it charge and back of iPhone (probably battery) is very hot.
You can't, unless you're technically expert and have all the necessary test equipment and tools, and don't mind voiding any existing warranty. Otherwise, take it to Apple or whoever provides iPhone service in your area.
Before going that route, try charging it with the AC adaptor for at least 1 hour. If it gets hot again, stop ASAP.
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