IPHONE will not let me put purchased music on mac says not auth, but it is

Infinite Loop alright! Have restarted, replugged, new download of Itunes... don't have any clue what else to do here, have already lost a ton of purchased music---don't want to lose anymore!
Any suggestions?

press and hold both the power and home buttons until the apple logo appears and then let them go.  Wait till the phone restarts and then try

Similar Messages

  • My iPhone will not start but does show up on iTunes

    Hello,
    I've had my iPhone 4 for about 2 weeks and it was working just fine but 2 days ago i went camping and put my iPhone in my bag so it wouldn't get damaged,when I woke up the day after my phone wouldn't work.
    After I connected it to my laptop iTunes said that it was in Recovery Mode so I tried everything including restoring it to try and get it out of recovery mode but nothing works! (while I was downloading the iPhone software to restore it an error occured so I wasn't able to actually restore it).

    while I was downloading the iPhone software to restore it an error occured so I wasn't able to actually restore it
    Did you get an error message, and if so, what exactly did the error message say?

  • My purchased music on my iphone will not transfer to my itunes library. I have tried 'transfer purchases' but it hasnt worked. Please help!

    Please help me. I recently got a new laptop fro Christmas and i have begun to sync all my music and apps etc onto my new laptop. However, music that i have previously purchased on my iphone will not sync to my current laptop. I have tried 'transfer purchases' but only some have transfered, i still have over 200 songs to import and they won't transfer from my iphone to my laptop. Please help, it is very irritating. Thanks.

    Unless the iPhone was purchased  as unlocked very recently directly from an Apple Store (the only place in the US where unlocked iPhones are sold, and then only since June), which from the symptoms I doubt is the case, then it was locked to AT&T and jailbroken to make it work with an Irish cell carrier. Updating the operating system has now relocked the iPhone back to AT&T.
    Only the cell carrier can institute an official unlock, one which will hold across updates of the operating system, and AT&T will not do so for any reason. All we can advise here is that you return the iPhone to your uncle and purchase an iPhone there in Ireland.
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  • IPhone will not let me add music

    My iPhone will not me add any music to it. It will not let me sync music to it, or drag music to it. I've tried clicking the box to manually manage music and that has not worked, neither has hitting the sync button. When I try to drag music from my Library the red circle with a line through comes up. When I try to sync, it just won't do it. 

    Then I guess I would recommend you try uninstalling iTunes and all of its components as outlined here: Windows XP, Windows Vista/7, and then reinstall the latest version of iTunes.  You must follow this guide, uninstalling all of the components and in the correct order, or it will not be successful.  Also, uninstalling iTunes only removes the application; it won't touch your iTunes library or data.

  • Iphone will not let me select music via genres in itunes

    hello forum. can anyone pls tell me how to make the ipod on my iphone choose music from my genres. in itunes i can select music via genres but when i sync to my iphone the genre button always displays that there is no music in that particular genre even though all my genres are listed. i have also ticked the box in itunes advanced tabs to let itunes organise the music folder.

    yes yes and yes. but now the movie has completely disappered from my iTunes and from my iPhone. I had 16 days and 19 hours left to watch my movie when I started it, and after I started it I still had 23 hours to complete it. Now it is completely gone.

  • My iPhone will not play music, and says it's connected to a dock when it's not. Help?

    My iPhone will not play music. Whenever I try to play music through the speakers on my iPhone it won't let me adjust the volume (like it's connected to a dock) and when I do connect it to a dock, the music plays through the iPhone speakers. Also I've tried just listening to my music through earphones and it plays for around 6 seconds then it goes back to like it's connected to a dock. Help? I've tried turning it off and on, restarting it and even restoring it and nothing's worked.

    It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

  • I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • All of a sudden my IPhone will not play all of my music

    All of a sudden my IPhone will not play my music.  I upgraded to ios5 awhile back and everything was fine in fact it was fine over a week ago now when I go to play it only shows the album art and the songs do not play. Also when the songs it wants to play (it's like it has a mind of it's own) play the album art and songs do not match up.  The majority of the songs are purchased from ITunes if that helps.  Thanks for your help!

    I tried unsyching my music then resyncing as suggested in another post and I still have this problem.  I accidently reset all settings and I am wondering if this has anything to do with it, everything was fine until I did that.  Now the only thing it is syncing is the music I ripped and loaded none of my purchased music.  Very frustrating

  • My iphone will not play the music i have downloaded. can you help?

    My iphone will not play the music I purchased and downloaded. Can you help?

    That may be a problem related to network settings on your computer, or on the router that you use for connecting to the Internet.  Take a look at this article for a possible solution
    http://support.apple.com/kb/TS1368
    Since this actually a problem with using iTunes, and not directly related to an iPod (or an iPad), you may also want to ask your question in the appropriate iTunes forum category
    https://discussions.apple.com/community/itunes
    The specific problem is that you cannot connect to the iTunes Store when using the iTunes app, even through your computer has Internet access.

  • TS3694 MY IPhone will not let me back up or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

    MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

    Contact iTunes to re-enable your account at expresslane.apple.com
    You can reach them by chat or email.

  • My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

    My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

    Contact iTunes to re-enable your account at expresslane.apple.com
    You can reach them by chat or email.

  • My ipod was connecting to my home wi-fi just fine until I uploaded new music from my Itunes on my laptop. Now my ipod and my iphone will not connect to my wireless network. I've tried resetting the network settings etc... Nothing seems to work. Help!

    My ipod (version 6.1.3) was connectiong to my home wi-fi just fine until I uploaded new music from my itunes via my laptop. Now my ipod and my iphone will not connect to my wireless network. I've uplugged my wireless network and reset my network settings etc... nothing seems to work. Please help!

    Does the iOS devices connect to other networks?
    Does the iOS devices see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar
    Since both iPhone and iPod stopped connecting I suspect a problem with your network.

  • I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there?  The purchases show on my history but the music is nowhere?  How can i get my purchases back please?

    I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there?  The purchases show on my history but the music is nowhere?  How can i get my purchases back please?

    By any chance, did you have the Find My iPhone app installed prior to it being stolen?
    Reporting a lost or stolen Apple product
    Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

  • No matter what i do, my iphone will not recognize any sim card that is put into the phone, and i have tried 3 different networks

    No matter what i do, my iphone will not recognize any sim card that is put into the phone, and i have tried 3 different networks

    Most likely the phone is locked to a carrier that you haven't tried yet.

  • New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    New iphone will not sync w computer. Says computer not authorized for purchases. I have tried the following. Uninstall and reinstall iTunes. Authorize comp(already authorized). Backed up phone to computer. Please help

    Hello Tyeary7,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Have a nice day,
    Mario

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