IPhone will not play songs that previously worked. Red circle with stop square in the middle.

What should i do to get my iphone to find these songs again. They work fine on itunes, and as i said, they used to work fine on my phone. recently I synced my phone and added a few new songs, once i did that i noticed that about 50-100 different songs or so just no longer play. this is ********! It seems the iphone thinks theyre there but not fully transfered to my phone.... ive resynced my phone several times and its still not helping.... WAY TO GO APPLE!

Try restoring the iPhone to factory settings via iTunes and then to re-sync.
Before you attempt this, restart your iPhone and see whetehr issue is sorted.

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I tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!, i tunes on my iphone will not play songs. it runs through the library at break neck speed when i click on a song...help!!

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Try force-closing the Music app: from the home screen, double-tap the home button, locate Music in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again, then try to play your music again.

HT1386 I have a circle with a square in the middle next to songs in a play list and I am unable to play them? WHy and how do I make this go away!

I have a circle with a square in the middle next to songs in a play list and I am unable to play them? WHy and how do I make this go away!

Hi k_smith1298,
Thanks for visiting Apple Support Communities.
First, be sure you've restarted and reset your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you are syncing music with an iTunes library, you may want to try setting up syncing in iTunes again by following the steps in the appropriate article below. If you're syncing music, try un-checking and then re-checking the "Sync music" checkbox in iTunes.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If the issue isn't resolved after this, you may want to back up and restore your iPhone:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Regards,
Jeremy

My ipod classic 160 has a red circle with a X in the middle how do I get it to work?

My ipod classic stopped working. It has a red circle with a X in the middle. I've troubleshooted but still can not get it to work.

Hi Mildred,
Happy Holidays!
The resource below will explain the steps you can take to resolve the issue you are having with your iPod classic.
iPod Displays a Red "X" Icon - Apple Support
http://support.apple.com/en-us/HT203170
The first step is to download the latest version of iTunes on your Mac or PC. Then try the steps below.
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
Putting iPod into Disk Mode - Apple Support
http://support.apple.com/en-us/HT201544
iPod devices with a Click Wheel
If necessary, verify that your iPod has a Click Wheel.
Before placing the iPod into Disk Mode, verify that it is charged.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least six seconds, until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will should say "Do not disconnect".
If you are having difficulty putting your iPod into Disk Mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center. If you are still unable to put your iPod into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Older iPod models without a Click Wheel
Before placing the iPod into Disk Mode, verify that it has a charge.
Toggle the Hold switch on and off (set it to Hold, then turn it off again.)
Press and hold the Play/Pause and Menu buttons until the Apple/iPod logo appears, then release them. This resets iPod. When you reset iPod, all your music and data files are saved, but some customized settings may be lost.
When the Apple logo appears, immediately press and hold the Previous and Next buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod should say "Do not disconnect".
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
I hope this information helps ...
- Judy

I cant drag musin off of my laptop into my itunes an red circle with an slanted in the middle line pops up im so very frustrated i can not put any music on my phone

I cant drag musin off of my laptop into my itunes an red circle with an slanted in the middle line pops up im so very frustrated i can not put any music on my phone

Hi Darray123,
If you are having issues moving music to your iPhone, you may find the following articles helpful:
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
Apple Support: Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Regards,
- Brenden

My iPod will not play songs that I've put on it from my computer.

It plays Them on iTunes, but they will not play on my iPod.
It selects the songs, and brings up the screen, and the icon is on play, but the songs do not play.
They're not songs I bought, it's some that I put on my iPod manually from the music I had on my computer.
I've restored it, and tried again, but I don't know why that didn't work.
Please help me! I'm dying of music depravation.

Are they in a format the iPod can play?
http://docs.info.apple.com/article.html?artnum=61476

My ipod classic just froze on me and will not even reset. All I'm getting on the display is a red circle with an x in the middle. HELP!!!!!!!!!!

My ipod classic just froze on me and will not even reset. All I'm getting on the display is a read circle with a red x in the middle. HELP!!!!!!!!!!

If you are unable to get the iPod into Disk Mode to restore it and instead get the red X symbol, it's a very good indication of a damaged hard drive inside of your iPod. This means you'll need to take or send your iPod in for repair or replacement.
B-rock

IPhone will not play songs and videos will not play in You Tube.

When I try to play a song it starts to play the song then goes back to the song page.

Try force-closing the Music app: from the home screen, double-tap the home button, locate Music in the list at the bottom, tap and hold it until it wiggles, tap to close it, tap the home button again, then try to play your music again.

HT203167 After upgrading to the new iPhone OS, all of my music is greyed out, or has a red circle with a dot in the middle of it to the right of titles. How do I get my tunes back?

I can not get any of my music back onto my iPhone. I lost it all during the upgrade, and don't know what to do. Can anyone help a total novice at this?
Using a Mac, and iPhone w/ Siri.

See this post.
tt2

HT1391 Music that is on my computer and iPhone will not play using any media player

Media (songs) that are listed in iTunes and on the iPhone will not play. The cursor skips over them. Using Explorer I can see them on the disc, but clicking them and trying to play them with Quicktime, Windows Media Player or iTunes does not work.
Does anybody know what I can do to fix this?

Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

All of a sudden my IPhone will not play all of my music

All of a sudden my IPhone will not play my music. I upgraded to ios5 awhile back and everything was fine in fact it was fine over a week ago now when I go to play it only shows the album art and the songs do not play. Also when the songs it wants to play (it's like it has a mind of it's own) play the album art and songs do not match up. The majority of the songs are purchased from ITunes if that helps. Thanks for your help!

I tried unsyching my music then resyncing as suggested in another post and I still have this problem. I accidently reset all settings and I am wondering if this has anything to do with it, everything was fine until I did that. Now the only thing it is syncing is the music I ripped and loaded none of my purchased music. Very frustrating

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

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Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

My iPhone will not play music, and says it's connected to a dock when it's not. Help?

My iPhone will not play music. Whenever I try to play music through the speakers on my iPhone it won't let me adjust the volume (like it's connected to a dock) and when I do connect it to a dock, the music plays through the iPhone speakers. Also I've tried just listening to my music through earphones and it plays for around 6 seconds then it goes back to like it's connected to a dock. Help? I've tried turning it off and on, restarting it and even restoring it and nothing's worked.

It says this when not connected to the dock. His dock is an ihome which isn't an official Apple dock. I think my next step is to take the thing in to an Apple store.

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I'm experiencing the same thing under iTunes 11.1.1:
iTunes says the computer is not authorized, prompts me to authorize
I enter my credentials, iTunes says computer is already authorized
When I attempt to play song, iTunes starts at bullet point 1 above over again.
My attempted fixes:
I tried everything in this support document, to no avail: http://support.apple.com/kb/TS1389 (Note: I cannot find a SC Info folder on my Mac)
Deauthorize and then reauthorize computer
Delete song and try to redownload from iTunes store - there's only a button that says 'purchased' with no option to redownload it
Note: I am using only one iTunes account, and I double checked the song info - I'm authorizing the correct account - 12 songs from the same album purchased at the same time play fine. As does the song in question - from the finder. Only iTunes stubbornly refuses to play it.
The most odd thing is that iTunes music is DRM free - the song in question was purchased only a few months ago. Thus there's no need to authorize the computer to play it.
I was hoping that iTunes 11.1.1 would cure it - no dice.

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IPhone will not play songs that previously worked. Red circle with stop square in the middle.

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