IPhone will not power off, app will not change , two screens display at one time
Hello, I have a phone that is stuck on one app. Can hold the off button for 3 minutes and will not turn off. Will hold the lower button to change app's and nothing. Can change subjects in the app stuck in and can see both screens while scrolling. Going to let the phone run out of power to see if that will help, but very inconveinent
I seem to have found the answer by my own foolishness....
I held down the on/off button on top and the "belly button" on the front bottom and whoosh! it came back to life.
It would sure be nice if Apple would restore the Troubleshooting area of their website and include information like this so Luddites like myself could keep a lower blood pressure....
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Starting to wonder about the benefits of Android :-/If you haven't been keeping a backup of your downloads (none of your iTunes downloads are included in an iCloud backup, apps, music etc are only redownloadable whilst they remain in your country's store) then you can try contacting iTunes support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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hopelessIf you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.
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Try this now.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you! -
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IOS: using facetime http://support.apple.com/kb/ht4319
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Your basically calling/emailing yourself that's why your getting a busy signal. -
Alternative way to power off Iphone 5 if power off button doesnt work
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https://www.apple.com/support/iphone5-sleepwakebutton/ -
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iphone 3gs not turning after screen change
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Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
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Out-of-Warranty Service
iPhone 4, iPhone 3GS,
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A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
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You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
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