IPhone will not shut dow; ever spinning pinwheel

I was trying sync my iPhone 3GS via iTunes and it got stuck (pinwheel). I was able to stop sync on the phone but not in iTunes. Then forced quit iTunes. On next try, the phone got stuck in the spinning pinwheel and will not shut down. Any ideas on what to do?

hold the home button and the on/off switch together, past the prompt for turning off, until the apple logo appears. This may take upwards of 30 seconds or so.

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Cannot open jpgs Preview will not shut down, color spinning wheel present

Trying to open jpgs and all I get is the spinning color
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Preview will not shut down even with apple prompt
of instructions on how to do so.
First aid in the OS10 utilities has seemed to disappear, but its still there for OS9.
I've been opening hundreds and hundreds of jpgs the last few weeks, printing and dumping duplicate images, etc...
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Ideas on how to clear this problem up? And ideas as to what the problem is?
thx - Craig

It sounds like it might be a good idea to run the disk utilities (applications/utilities/disk utility) and run the repair disk permissions. I have found that this often solves these oddball problems.
Try completely restarting everything. Run preview before clicking on anything and try opening one of these items from the file menu. does it make a difference? If so, do "get info" on a jpeg image and see if preview is the default viewer for it. If not, that may be your problem. If you have another preferred application you may want to set all your jpegs to open in that application until you get preview straightened out. Best of luck!

IMac intel 10.6.8 will not shut down. Blue screen comes on and spinning wheel goes round.

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The blue screen comes on and the spinning wheel goes round and round until I have to turn it off by the power button.

I am having the same problem on my Mini. I found an earlier thread (now archived) that suggested that this spinning wheel on shutdown of SL has something to do with power management settings. Another idea was that it is related to EyeTV (which I do have running on this Mac).
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Was updating the latest version of iphone and my phone is frozen. It will not shut off. when I try to shut it off it shows a itunes connection and then goes black.

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I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step. anyone help?

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It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later"
http://www.apple.com/iphone/specs.html

My phone froze and will not shut down when I updated the iphone

my phone froze and will not shut down when I updated the iphone with the new software
<Re-Titled By Host>

Hi there bebe_meza,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
-Griff W.

Iphone 4s will not shut down. Constant reboot unless powered. I have done a full restore (losing half my apps) that helped for a while but now back to the same problem

My iphone 4s will not shut down? Please help??

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

HT1430 my iphone 4s will not shut off. I've tried everyone suggestions but when it looks like it shuts off in a few seconds it comes back on. I've tried every combination of the sleep/wake button and the home button. Nothing works.

My iphone 4s will not shut off. I have tried every combination of sleep/wake and home (round) buttons with no success. Don't know what else to try. (Try telling that to the airline stuardess).

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
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IPHONE 4 will not shut off

I am burning through my battery all of a sudden. When I go to power off my phone I get no power off bar and the phone will not shut down. HELP

Hello John,
Thank you for the details of the issue you are experiencing with your iPhone. It sounds like you may have an accessibility feature turned on.
First, check the VoiceOver setting. I recommend trying the following:
Press the home button three times quickly. This is also called "Triple-click Home".
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If it is too difficult to access those settings on the iPhone, you can turn VoiceOver off using iTunes:
Managing accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
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iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Alternatively, you may have Switch Control turned on. You can disable this by going to Settings > General > Accessibility > Switch Control.
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http://support.apple.com/kb/HT5886
Thank you for using Apple Support Communities.
Best,
Sheila M.

HT1414 iPhone 4 will not shut down

I am trading in an old iPhone 4 for a new 5S. I have reset the phone to its original settings, now phone will not shut down. When I hold the power button it shows me slide to power off and it appears to shut down, but then it reboots again. When I hold down power button and home button it reboots it but still won't shut down. I have read about plugging it into computer to upload it, but new iPhone 5 is already set up on the computer.
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This is caused by short circiut of the iPhone charging port. Clean the iPhone charging port very well with toothbrush and small amount of Isopropyl Alcohol. If this does not fix it, the replacement part is the charging port assembly with flex cable, lower mic, and home button flex connector, all a single less than $10 part.

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We tried the home sleep button several times with the same, that is, no result.
The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem. Again, it did not fix the issue.
Thanks for the reply but ee still are at sea.
GrantZ

HT4528 My IPhone will not turn on, I charged it last night and during a phone call it shut off and will not come back on.

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Mac Book Pro (OS 10.4.11) WILL NOT SHUT DOWN UNLESS FORCED! STILL PERSISTS!

My Mac Book Pro 15", 2.33 GHz, 3 GB memory - runninfg Mac OS X 10.4.11 WILL NOT SHUT DOWN UNLESS FORCED! HELP!!!
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HD > Library > Preferences > SystemConfiguration > com.apple.PowerManagement.plist
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Hey, Mac geniuses and wizards - what is going wrong with my macboo

Have you ever waited and let it do it's thing? I was ready to force mine to quit the other day after waiting 2-3 minutes, and all of sudden, it shut down. I restarted it and then shut it down again. This time it was normal.
Try this yet before doing an Archive and Install.
1. Boot from your system CD, run Disk First Aid from your Disk Utility and repair your permissions.
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-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
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Computer can restart but will not shut down

Hello All,
I have an iMac 17-inch Late 2006 model which is part of a computer lab which will not shut down completely. When I select shut down from the menu the computer will get to the blue screen and a spinning gear icon will appear. After a little while it will stop moving and just sits there. I have left the computer in this state over night and it does not finish shutting off. Only by holding the power button does it ever finish shutting down. It will however sleep and restart without any problems. The restart takes a little while but it does work. All of the other computers in the lab do not demonstrate this issue.
Things I have done in an attempt to fix this problem:
1. Reimaged computer from known good computer after zeroing the disk
2. Repaired disk
3. Repaired Permissions
4. Deleted login preferences from all user folders as well as library folder
5. Reset SMC and PRAM
As I had noted earlier this machine is part of a lab in which none of the other computers which were imaged from the same base image are showing this issue. If you have any ideas at all I would love to hear them.
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ANotti

I was looking in the console logs earlier and they are a real pain to parse but here is a section. I told the computer to shutdown at 13:13 for sake of convenience with locating the associated entries. Sadly comparing the notes in its log against a computer sitting besides it has yielded basically identical notation. I posted what I believe to be the shutdown sequence. If you see something that I have missed let me know.
May 11 13:13:08 Allison-Lab19 shutdown: halt by student:
May 11 13:13:08 Allison-Lab19 SystemStarter[265]: authentication service (273) did not complete successfully
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: The following StartupItems failed to properly start:
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: /System/Library/StartupItems/AuthServer
May 11 13:13:10 Allison-Lab19 SystemStarter[265]: - execution of Startup script failed

IPhone will not turn off.

My iPhone will not turn off. I did a restore about a week ago to repair the problem following which the phone would turn off albeit with some difficulty: I had to hold the top button down and not merely click it before the phone turned off but not so long that I would get the shut-down screen.
Now, however, even after doing another restore, the iPhone will simply not turn off, no matter how long I hold down the top button. Nor do I ever get the shut-down screen. I've had to turn on the auto-lock option so that while I'm carrying the phone around it does not randomly dial or go online.
I'm guessing this might be a hardware failure but wanted to check first to see if anyone else has run into this problem.

If it's doing that after a restore, it more than likely issue on your logic board. I would contact Apple and get it serviced.
1-800-MY-IPHONE
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

IPhone will not shut dow; ever spinning pinwheel

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