Iphone will not update 3002 error will not go away
I was in the middle of upgrading Iphone 4 to IOS 5 when I lost power, upon regaining power attempted to upgrade againn now I can't upgrade. Everytime I try to upgrade or restore, it gives me a 3002 error. I've tried a hard reset, backed up everytime, even tried on a different laptop. I've came to the conclusion it's a problem with the phone, not the software and all but given up on updating it. ANY IDEAS????????????? Not desparate, but would like to update it.
BIZZY
Resolve iOS update and restore errors
If you can't update or restore your iPhone, iPad, or iPod touch
Similar Messages
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Starting 2 days ago, my iPhone will seldom show up in iTunes, or even charge, and occasionally when I sync it a dialog box appears and states that my iPhone is disconnected. I then restarted my iMac, still not working. I checked my usb cables and they were all connected(iphone connected directly to iMac, no hub). I went into iSync and cleared the sync history and still nothing. So then I decided to see if it was my iPhone or my iMac, I connected my wife's iPhone and my iPod and they both connected right away and synced fine. As I stated, sometimes the iPhone will connect right away, and then later it may not connect at all, and if it does, it may take a minute or so. Also, I connected the iPhone to another charger in the house that is not connected to the iMac and the iPhone started charging immediately. Any help would be appreciated. FYI...I have not did a restore as of yet on the iPhone and would like to avoid this if possible. Thanks
I'm afraid a restore is the next step to troubleshoot it. If that does not work, it may be an intermittent hardware issue. If that's the case, Apple will most likely replace the phone for you.
Dave M.
MacOSG Founder/Ambassador An Apple User Group
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch) -
My iPhone will not update. The update has downloaded but when it says verifying with Apple it comes up with an error 3014. When I checked that error out, it says I need to make space on my hard drive but I have 52% space left. Any suggestions?
brad805 just as you messaged me I plugged my phone in one last time to see if it would work now and it has. My advice to others in my position. Try pressing the off and menu buttons at the same time if this doesnt work just leave the phone several hours like I did and go back plug it into your computer again and see if it works. I was patient and left mine plugged it in again and got a result.
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I have done upgrade to 8.1.2. Now iPad a iPhone will will not connect to iTunes, iCloud or do updates on apps.Shows message "unable to connect" or "error in connecting" as well as "unable to verify". How can this be sorted? Thanks
Hi,
Thanks.
I have tried signing out and in, still does not work.
Still just get the previously mentioned "messages".
I wanted to restore, but then you have to turn off "find my ipad/iphone" but this is not allowed, as I cannot connect to the itunes/icloud or app store. The units work with current apps. EG; email etc, and with apps that do not require current updates.
Thanks -
HT4623 My Iphone will not start. There was an error in updating. Is anyone else having this issue
My Iphone will not start. There was an error in updating. Is anyone else having this issue
After connecting to iTunes, I noticed that "Back up to iCloud" was selected (in the middle of the screen on the "Summary" tab, under "Backup"), and "Last backed up to iCloud" reflected the time that I attempted to back up from my phone. Even now, the phone still says "Last Backup: Never," so there is clearly a disconnect. Hopefully Apple will fix this soon.
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I do not update apps through my laptop I store the apps that actually have been tested and work on the laptop and test updated apps on the iPhone. After updating the iPhone to iOS 6.0.1 iTunes will not install the apps from iTunes on my laptop to my iPhone without updating the apps online. This is not going to happen from my end and I do not like having control of what MY Laptop and MY iPhone can do seperately forced to be as one. That should be an option of choice not a demand of service.
If anyone has an option like how to reinstall iOS 5.1.1 back onto my 3GS I would love to hear it.
Thanks for any constructive solutions or directions other than here to turn.
I've spent over thirty thousand dollars since 1992 on Macintosh products and I'm on the verge of becoming a Windows OS user based upon this latest Apple tactics of fair use.
iPhone 3GS, iOS 6.0.1
MacBook 10.5.8 - eMac 10.2.8, Mac OS X (10.5.8), MBk 2.4 Intel CorDuo 4GB Mem - eMac 800 Mhz IBM 2GB Mem
One other thing I'm not updating the OS on the laptop; I like the freedom to do as I please with my computer.Unkle Rayne wrote:
I'm running iTunes 10.6.3.
Macintosh has never allowed the user to update and or utilize any app or feature if the Operating System was inadequate to do so. Your answer "iOS 6 requires 10.6.8 to run iTunes 10.7" is ineffective at this point and mute. The update should not have been aloud over Wifi or 3G Network to iPhone without the ability to authenticate resources required or needed to operate both iPhnoe iOS and Desktop OS together.
The issue, as has already been explained is that the version of iTunes on the computer will not work with iOS6.
iOS updates via Wi-Fi have nothing to do with iTunes on the computer and does not care what version is on the computer. Personally, I find it completely moronic to update via Wi-Fi as there is really no option for backup or a restore from backup if the update fails. To me, it seems like a great way for the user to create issues for themselves that do not need to exist.
As there is no officially supported method to downgrade the iOS, the only option left if syncing is desired is to upgrade iTunes on the computer.
I really do not understand why you seem so defensive about updating iTunes. Update iTunes on the computer, then sync the device, if that's what you want.
If that's not what you want, other options include updating apps directly on the device via Wi-Fi or 3G or living with it as is. -
My iPhone will not reset and is no longer recognized in iTunes. Any suggestions?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
I was updating my Iphone 4 with the new software and while it was doing the download and update, an error window appeared and it said it couldn't update and now my phone is frozen with the plug in icon. I have tried to reboot it, pushing the power button and the home button and nothing is working
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
My iPhone will not restore or update in iTunes.
I have tried everything to restore my iPhone and update it but it still will not work, I get the same error "the iphone could not be restored. the device isn't eligible for the requested build." I have tried this with 2 seperate iPhone 4's and the I get the same error. I am sure its nothing to do with the handsets and something to do with iTunes but any help on the matter would be much appreciated.
iPhone and iPod touch: Unable to restore
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After downloading the lastest update, IOS 6, my iphone will not download apps.
after downloading the lastest update, IOS 6, my iphone will not download apps. help
I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.
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MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?
Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email. -
When I connect to itunes with my iphone I keep getting the error -42110 but I am able to get on itunes and download a cd but it will not sync. please help
http://borgdatanode42.selfhost.me/blog/index.php?#param=id_48
try to using iTunes via remotedesktop? try without. -
iPhone will not connect to my iTunes. I am running iTunes version 10.6.3 on my iMac runing Mac OS X version 10.5.8. All of my updates say "up to date" but this is obviously not the case. Can anyone help me out?
Hi,
Your iTunes is up to date for your OS X.
iTunes 11 requires in intel mac running OS X 10.6.8 or later. If your computer is compatible you will need to purchase Snow Leopard upgrade from Apple store.
Jim -
I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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