Iphone will receive but not send emails using ntlworld

My iphone 5 and ipad mini will both receive emails but not send emails using ntl world. The isp is ntlworld.com. Virgin, who run ntl, cannot help.

You have the wrong outgoing (SMTP) server settings. Contact your email provider for the correct settings.

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    Contact your email provider. The phone isn't deciding your password, etc. is invalid. Their mail server is doing that.

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  • Ipad will receive but not send emails

    I had to change my email (yahoo) password because my email account was hacked into.  Although I have changed the pasword on my ipad and can receive emails, I cannot send emails.  Please help.

    Check the setting this way - follow this path.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Iphone4 will receive but not send email.  How do I check settings?

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    Thanks Spaidr,
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  • My o2 email will receive, but not send on my ipad

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    Recheck the settings once again.  There is something wrong.  And it seems to happen to O2 people with some regularity.    Google o2 mail settings and you will get a page with the details.  Pay close attention to the port setting, you may need to change it on the pad, and that may be the problem.

  • Additional email address will receive but not send

    My .mac email address works fine, sending and rerceiving in "Mail" I have another email address with virgin.net. which will receive but not send. I get a pop-up window saying "cannot send using smpt mac.com" (this is the server selected for my .mac address account) I have tried selecting the virgin smpt server but that doesn't work either. What should I do?
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    Most, if not all ISPs block the use of SMTP servers that are outside of their network (or not provided by the ISP) on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of the network on Port 25 but some block its use regardless.
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    Are you accessing an email account and SMTP server provided by BT Broadband with the Mail.app?
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    These SMTP server restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.

  • TS3899 I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

    I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email  -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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  • Trying to set up mail.. will receive but not send

    Trying to set up mail....  will receive but not send.  Already called internet provider.  They said ask Apple.

    Hi ...
    Mac Pro, Mac OS X (10.7.2), Lion.
    From the Lion Help viewer ...
    If you can’t send messages
    If the Send button is dimmed or you see an alert that your message can’t be sent using the outgoing mail server, you might not be able to send messages. Here are some things you can try:
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    If you try to send a message and a dialog appears saying you need permission, an administrator has limited the email addresses you can correspond with. Click the Ask Permission button.Request permission to send messages
    Choose Window > Connection Doctor, and follow any instructions displayed in the Details column. Check whether there is a problem with your outgoing mail server or a firewall, if applicable, or if there was a login failure. If the Connection Doctor indicates a firewall problem:Verify there is no firewall software blocking email traffic on port 25, 465, or 587.Check whether you’re affected by another firewall. This could be either software installed separately from Mac OS X or built into an Internet sharing router, or software administered by your Internet service provider. Contact the appropriate person to find out whether a firewall exists.
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  • I can receive but not send emails with my skynet account - what am I doing wrong ?

    I can receive but not send emails with my skynet account - what am I doing wrong ?
    I have no problems with my Yahoo account but I can not send emails with my skynet account.
    Actually in iPhone :
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    Primary server > Not Configured > Off
    Thank you ...

    When you set them up, did you set up both the incoming and outgoing email servers separately, and did you enter the correct SMTP server name, and enter your userid and password even though it says "optional"?
    Something else to try, if you haven't, is delete the accounts, connect the iPhone to iTunes, on the Info tab check the box to sync mail server settings, then sync. This should duplicate the settings from your computer to your iPhone.

  • Why can I receive but not send emails

    Why can I receive but not send emails on my i pad?

    Perhaps the outgoing mail server settings are incorrect or incomplete.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • 5th gen ipod can receive but not send emails

    5th gen ipod can receive but not send emails. I have iPad with same settings and no issues. Yet, I keep getting "cannot send mail" the user name or password for "[email protected]" is incorrect. Please assist. I am not running both accounts simultaneously

    See:
    iOS: Unable to send or receive email
    Did it work before?
    I suspect a error in the settings for the outgoing mail server.

  • TS3899 my new 5s will receive but not send mail?

    my new 5s will receive but not send mail?

    Hi, first ReBoot your phone.
    Then check your account is set up correctly including your passwords..
    Settings - Mail - Account

  • Mail will receive but not send!!!!!!

    Hi, my imail is receiving but not sending. I have 3 other computers in the office with different email address using imail and they are working fine? I deleted the account then added it and still cant send mail. its not a server issue because all other email address for our office email work just not mine.
    any help will do.

    Try 'synchronize' under mailbox menu. Have had the same problem sporadically for no apparent reason. Have 3 email accounts set up and sometimes just one of them does this- different one every time. I call the ISP and it is not a problem on their end- and I know that is true because I can logon to the web-based version and see the emails that I am not getting in Apple Mail. Synchronize sometimes has fixed this problem for me.

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