IPhone with broken screen can't sync, what will I lose?

Hello,
I apologise if this is a really stupid question.
I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
I can receive calls by guessing where to swipe so it is sort of working.
A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
"iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
I have been searching the web, but can't find a way to unlock the phone.
So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
Many thanks, C

convertedluddite wrote:
Hello,
I apologise if this is a really stupid question.
I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
I can receive calls by guessing where to swipe so it is sort of working.
A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
"iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
I have been searching the web, but can't find a way to unlock the phone.
So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
Many thanks, C
There is no way for you to backup with a broken screen.
You will lose whatever wasn't backup.

Similar Messages

Backup and sync iPhone with broken screen

I recently dropped my iPhone 5s and broke the display. The phone itself is fine; I can still hear it receive text messages and emails but the screen iself is blacked out. I am assuming that it is a hardware problem. Anyway, my friend tried to reset by pressing the home and power button. Now, whenever I plug the phone into a charger or my computer, the phone emits an incessant beeping noise every 5 seconds. What is this noise? And also, I can no longer use features on my phone like Siri and such after my friend tried to reset the phone. Is my phone broken? I cannot really tell if this is a problem that can be fixed with a new screen or if there is something worse wrong with my phone.
Additionally, I have tried to backup my phone by connecting to my computer but it doesn't allow a backup to take place because it needs a passcode to be entered on the phone itself which, of course, is impossible since my display is broken. However, I was able to synchronize my phone to my computer. My question is that, if I get a completely new phone, can I restore to a previous backup and then synchronize to the most recent synchronization? Also, if you have any knowledge on the other questions, I would greatly appreciate some information. Thanks!

convertedluddite wrote:
Hello,
I apologise if this is a really stupid question.
I last backed up my phone a few weeks ago, carried on taking pictures with it etc, and then dropped it, breaking the screen which turned black with a single white line down the middle.
I can receive calls by guessing where to swipe so it is sort of working.
A new iPhone is in the post, but I can't back this phone up because I get the following message when I try:
"iTunes could not back up the iPhone because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up."
I have been searching the web, but can't find a way to unlock the phone.
So (unless anyone has a genius idea, in which case I will love them forever), what will I lose if I don't sync?
I don't think I should lose the photos I took since my last sync, since Photostream should take care of that, no?
Many thanks, C
There is no way for you to backup with a broken screen.
You will lose whatever wasn't backup.

Cannot back up iPhone with broken screen (asking for password).

So I have pretty much destroyed my phone in a biking accident. It somewhat functions, but the screen is so badly damaged that I cannot operate it. It destroyed the frame enough that it cannot read my sim card for what it's worth. Anyway, I wanted to perform a last backup before I got rid of this thing and it is asking to put in my password on iTunes. The problem is that I cannot type it in cause my screen is so far gone. Any options for me?
Also, is there a way to wipe it clean without using the screen?

Same thing happened to me: broken screen on iPhone 5; iTunes prompted me to unlock phone when attempting to do a tethered backup & sync; same computer I always did backups/syncs on and didn't need to unlock phone before screen was broken. My solution, because the phone looked otherwise fine (doesn't sound like yours is though) was to remove my girlfriend's iPhone 5's screen and temporarily replace my broken screen with hers (followed iFixit tutorials). Everything worked (good thing, otherwise I promised I would buy her a new phone) and sync w/ backup started without me having to unlock the phone, then I put the screen back on the original device and now I'm waiting for my iPhone 6 to come 9/19 and I'll restore from backup. So the broken screen was obviously the thing that triggered iTunes to not allow a backup without unlocking. Another sign something was wrong before I swapped screens was when I connected the broken phone to the charger: I got a repeating charging-bong sound going off at about a three second interval between bongs.

If i synced my iphone with another computer, can i sync it with my computer and not delete anything?

I used my friends computer to sync some music on it, but i want to put some of my own WITHOUT deleting everything. can i do that WITHOUT using a third party service?

No. You cannot.

HT1688 does the insurance we buy when getting the iphone covers broken screen?

Just broke my screen... Need to know if the insurance we buy when getting the iphone covers broken screen? If not what are my possibilities and cost to have phone fixed or replaced asap?

Apple doesn't sell "insurance". If you purchased AppleCare+ with your phone, it's covered (up to 2 incidents) with a $49 deductible.
If you purchased insurance, you need to ask the insurance company.

When i try to sync contact via itunes to outlook, it doesnt get sync, even i checked the sync contact with outlook. Can anyone guide whats the actual problem.

When i try to sync contact via itunes to outlook, it doesnt get sync, even i checked the sync contact with outlook. Can anyone guide whats the actual problem?

I have similar problems trying to synchronize my calendar, also after update on 7.1.1. on my Iphone 5.
It doesn;t replace the outlook entries on Iphone 5.
I didn,t try to synchronize the contacts, because it may fail.
Has any one an idea what could be the reasson for thid synchronize problems.

HT3226 My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one

My iphone 4s fell down on the floor and a very very small bit on the edge of my iphone were broken. Can I insert a new iphone body panel with replace the old one.. ???

I think I had it on the iCloud, I just changed computers and had part of my old computer backed up, where are the default iTunes info saved like the pictures and I know my contacts were backed up cuz I kept getting updated stuff that I wasn't sure about, but it was contacts where some belonged to my wife's contacts....but anyway, if the cloud backed up contacts, it should have grabbed pictures too? Like I asked before, if they were backed up to the computer, is there a default iTunes folder they are saved to? I had a crap load of pictures on there that I usually could really access if I was connected to wi-fi. I turned off my data stuff as I only have 4GB and between me and my 2 kids, we seemed to use up a lot of it. My son would play music from Pandora during work, and use up all our data til I limited him to only 3GB, my daughter and I barely used 1GB. Anyway, thanks to everybody that is answering. I thought I might have done good finding the dang sim card, but pointless I guess.
Ralph - F.Y.I. I would be happy to back up the iPhone if I could turn it on LOL......I am pretty positive I did, but what about Text messages? ANY of those saved too or not? Sorry guys, I don't know a **** of a lot about cell phones, but I do know about memory cards, but not sim cards that act like memory cards or look like them anyway. What is the purpose of a sim card if I may ask a stupid question since they don't hold any data from my phone stuff. I just hope my stuff comes back on the new replacement phone once I get it up and running. Again, thanks to everybody for the edumucation.

How,can,i,recovery,photos,from,phone,5,with,,broken,screen,,in,recovery,mode,and ,has,password

How can i recovery photos from phone 5 with broken screen inrecovery mode and has,password

Hi Tsorbie,
I am sorry to tell you that you cannot recover photos once your iPhone is on recovery mode.
Regards,
J_Kim

HT201269 Where are the notes from my iphone backup and how can I sync them with my new macbook and ipad. And my galaxy 3g if someone is feeling especially generous with their time and attention. Many thanks.

Where are the notes from my iphone backup and how can I sync them with my new macbook and ipad. And my galaxy 3g if someone is feeling especially generous with their time and attention. Many thanks.

- The iTunes backup that iTunes makes included photos in the camera roll. If yo go to iTunes>Preferences>Devices what is the date of the backup? Is it when the photos were on the iPod? You have to restore from that backup.
- What may have happened is that you backup the iPod after you restored the iPod but before restoring from backup. iTunes only keeps one backup and overwrites the previous backup with the changes.

I have an iPhone 4 and I can't sync it to my pc because of AMDS what do I do?

I just got an iPhone 4 and I can't sync it to my pc because of AMDS what do I do?

This should help, especially step 4:
iOS: Device not recognized in iTunes for Windows

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

Owning 2 iphones with one Apple account has = Sync Problems.

Owning 2 iphones with one Apple account has = Sync Problems. iTunes is thinking my old iphone 4 is the same phone as my iphone 5C. When I plugged in my iphone 5C it auto synced my 5C to iTunes and it wiped my 5C and restored it to the same content as is on my iPhone 4. This is a big problem since my 5 year old has been using the iPhone 4. It's all Mickey Mouse and Backyardigans. (Total photo/app/contacts loss)
I was able to update the 5C and restore from a 3 month old backup that is actually the content from the 5C but now when I plug in my 5C it wants to "setup as new phone" or "restore from backup" What's going on? I'm afraid to choose either option.
How can I get iTunes to see these devices as 2 and not one?
Can I use my Apple ID on both phones still or is this the problem?

They were both displaying the same name in iTunes. I changed the name of the iPhone 4 before the 5C was plugged in but it still went ahead with syncing it to the 4's data.

I have itunee 11 and iphone 4 and i can't sync my apps to the iphone. it just stops on "determining apps to sync".please help

i have itunee 11 and iphone 4 and i can't sync my apps to the iphone. it just stops on "determining apps to sync".please help

it is an itouch, i buy apps from the app store, they are purchased, they show up in my app section but when i try to sync them to my itouch they do not show up in on the itouch. i have tried to atuthorize and deauthorize the computer also few times, rebooted computer and still nothing. when i restore the firmware and have everything reinstall all over again the apps music and such, all show up. however if i buy a new app and try to sync it with the itouch it does not show up despite the fact that the computer states 'installing "......" whatever app. it happens with numerous apps, there is no rhyme and reason to why certain apps just do not show up on the itouch. the authorize/deauthorize deal does nothing to rectify the situtaion. any other ideas ?

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

I forgot My iPhone 5s passcode and can't remember what can I do because it is lock for 1 min. Then 5 min. Then one hour and I don't know what to do ????

If you forgot the passcode, you'll have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212. If it is running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808 (or erase it using Find My iPhone on icloud.com).

With home sharing, can I sync music and apps on multiple computers at home?

Hi.
With home sharing, can I sync music and apps on multiple computers at home?
Basically, I want to sync my iphone and ipad on 2~3 computers at home without deleting contents in my iphone and ipad.
thanks.

I did some more checking as I still had my old computer online.
I booted and went into iTunes.
Under DEVICES, the TV was listed, along with MUSIC, PHOTOS, PLAYLISTS, much like an iPod/Touch.
When I went into PREFERENCES->TV DEVICES, the TV was listed and on the site, it stated SYNCING.
On the other computer, it listed STREAMING. I did do a RIGHT CLICK on the device and selected "STOP STREAMING" and it disappeard - must RE-PAIR with the unit I guess.
I'm afraid to perform the following, but if someone out there has the equipment, maybe they can check...
Make sure nothing else is managing the TV.
Pair with the unit so you have all sorts of options under the device and it shows 'syncing'.
Now, create a new account and perform the same thing or use another Mac. I believe it will limit you to STREAMING only.
My thoughts are that ONLY ONE computer can sync (just like other device). I have to disconnect the association with the old computer.
Even though I moved everything over with Migration Assistant, I didn't have any issues with managing the iPhones, but I'm wondering if there is a Computer UUID that the AppleTV is TIED to. Since I'm on a different computer UUID, and it's being managed by another one, I'm limited to STREAMING.
Only other choice is to RESET the unit - now, where did my manual go?
Thoughts?

IPhone with broken screen can't sync, what will I lose?

Similar Messages

Maybe you are looking for