IPhone with Dead Pixel

Hey i have a dead pixel and i jsut got my replacment iPhone on monday and i dont know if i should call and get a replacment...
what should i do?

I think you need more than one to get it replaced. I went through 8 months with my original iPhone having 1 stuck pixel and Apple wouldn't do anything. Just have to learn to live with it.

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I got a damaged iphone today :( after apple sent me an ipad with dead pixel

Great,
first apple sent me an ipad with dead pixel and misbehaving display and now they are sending me this: http://www.flickr.com/photos/schipplock/4880028188/sizes/l/in/photostream/
Would you send it back?
Dear god, give me any reason why I ever should consider buying apple hardware again if quality management is so bad...I mean I spotted it in two or perhaps three seconds after unboxing it.
What makes me angry now is that this microsim card now doesn't fit into my old phone so when Apple wants to send me another iphone it takes ages (again!)...and I'm without a phone...great :!
Apple oh Apple :/.

schipplockjspasucks wrote:
What makes me angry now is that this microsim card now doesn't fit into my old phone so when Apple wants to send me another iphone it takes ages (again!)...and I'm without a phone...great :!
I don't know if you can do it at an Apple store. But AT&T will let you order the iPhone 4 and still keep what you have until the new phone arrives.

24' Cinema Display with Dead Pixel

I just exchanged an LED Cinema Display under AppleCare for the blinking/cord problem. Got the new one set up and see that it has a dead pixel. Is there a fix for these, especially being brand new, or do I have to exchange this one too?
Running tests it is very visible on a black background, then blue, and slightly on a green background. Red and white backgrounds make it so that the pixel is not a visible problem.

When I chose my LED Display, I refused two monitors because of dead pixels (green pixels on full filled white background). All of them I tried to order in on-line shops.
When I found out that Apple use LG panels for the LED Display and I understood that I have to go to the off-line shop and choose the display by myselfl. I met 2 years ago with usual LG TFT displays on my work - they all had dead pixels. (IMHO, LG is not good).
I came to one shop and there were 2 Apple LED displays - one at the exposition and one in the storehouse. Of course I wanted new one from storehouse and let manager know beforehand about not going to buy if dead pixels. He brought up the display from storehouse, unpacked, plugged and I personally start to check. I changed the background to whole white and pointed into two green pixels. "***", - I said to the manager - couldn't believe that the display costs crazy money (in Ukraine - $1400-1500) and everyone with dead pixels!
I also have 20" NEC display with perfect IPS panel that I bought 3 years ago for $800. And I should leave the buying of the Apple LED Display and back to my favourite and proven NEC it could be the right decision as you'll see below .
But the manager offer me to check the exhibition example - he assured me that exhibition one is also absolutely new and stood only 5 days in the shop. We plug it, set the background to white and ... "O, miracle! No dead pixels! After three checked displays! Can't belive!" - and this one was really total perfect.
So I forgot about to buy new NEC instead of Apple display. Brought Apple LED Display to home, connected to my brand new MBP 13, compared to my old NEC - everythnig was perfect, colors and overall picture are better than old NEC.
I was happy ... BUT JUST FOR ONE WEEK! It started to blink/flash/blackout - this is the known problem as I found out later: http://discussions.apple.com/thread.jspa?threadID=1902288&tstart=0
I'm very disappointed because I realize that if I give it for guarantee service and they offer me to change it - I'm sure that I'll got the display with dead pixels and I don't want it! So I hope that it the software/firmware trouble and it'll be fixed in the next MacOS update. If no - it'll be the disaster because I'll not be able to return the display and give my money back from the one hand (under Ukrainian laws the money back period of goods is 14 days), and I don't want to give the guarantee replacement with dead pixels!
Sorry for large text I had to to unburden myself!

Have you exchanged a MacBook with dead pixels?

Everything was going smooth with my MacBook - too smooth...
My MacBook is developing dead pixels. I've had it for about 18 days and initially the display was perfect but now it seems that fabled mythical beast, the dead pixel monster, is eating my pixels.
Does anyone know what the official policy is for dead bright pixels? Has anyone actually exchanged a MacBook with dead pixels? If you did get yours exchanged how many dead pixels did it have?
Do you think I am better off to keep the MacBook for a while (wait untill the supply catches up a bit) and then return it - or do I need to deal with the issue within the first 30 days?

things were going smooth with my machine until the screen went black. not a doubt in my mind that the inverter was faulty. so that's a mfg. defect right.
the problem is that apple (like so many companies these days) does not want you bringing a dead/faulty product into their store to just "swap it out."
they're going to want you to send it in and all that fun stuff. normally i wouldn't care so much, but i'm now waiting on a technician to call me back and tell me what to do with the machine - and i'm traveling on friday. mbpro was supposed to be coming with me as it's loaded with all my work for a project. grrrrrr.

Apple policy on MBP Retina with dead pixel

Hi
New MBP retina (<90 days) with dead pixel just appeared 2 days ago.
Did anyone experience this and what's the Apple policy on this ?
Thanks
V

Call Customer Support and have them replace the screen. They will send you a box to mail to depot.
I had a MacBook Pro with a dead pixel and left speaker out. My MBP was 4 years old, definently out of warrenty. I called Apple, and they replaced the display without charge.
I received the box on Wednesday, mailed it on Thursday (FedEx) and got my fixed MBP back on Friday, same week! This is why I still buy Apple.
When calling customer service, stress that you have more than one pixel out, as you probably have a cluster. Have them do the repair at depot not at any Apple Store. Make sure, since you are still with 90 days, fix it for free.
Should not be a problem.
Ed

Why Apple ship macbook with dead pixel??

I have bought a macbook about two weeks ago... but i notice that one pixel was dead...
I phoned to apple costumer care and they sent to me a new macbook, but also this one have a dead pixel!!
Angry, i phoned again to the apple costumer care but this time they doesn't want to change forgotten that i was in time for a RMA request .
Now i send back this macbook again and i don't know if buy again other macbook until (i go on with RMA request ,shippement costs are paid by apple so i dont lose an euro) i dont have a screen as an Dell notebook of 450 euros give.With no one dead pixel.
Samsung sell their HD ready TV with a warranty over ALL pixels... and Apple dont care about that.
Shame!
I would like to see Steve Jobs in a keynote presenting iPhone with a little black hole in the screen... as i should do with my clients.

Most manufacturers require a certain number of dead pixels before replacing a screen. I actually believe samsung is the only company to have a 0-dead-pixel-policy.
More can be read here: http://www.notebookreview.com/default.asp?newsID=2211
Martin

People with dead pixels

I saw a lot of the dead pixel posts on here and how most everyone got their iPhone exchanged with no questions asked. Of course I go to the Genius Bwr at my store and get someone who won't exchange the thing. His claim was that I'm past the 14 day period and that the only choice was to send it in.
So to the ppl who got theirs exchanged, was your trip within the 14 day period? If so please let me know so, thanks.

Had thought i'd given it a good check before I left the store today, but the lighting in the store seems to be a lot harder to notice details like that than the ambient light at home.
Am hoping to get them to replace mine with a sealed one tomorrow instead of a refurb... don't wanna be taking back a 4th one!

IPhone 5 Dead pixel or Dust? Need HELP!!!

Hi guys,
I'm getting paranoid with the one tiny black dot on the screen of my one month old iPhone 5, I don't know if it is a dust/speck or dead pixel inside the screen. I can notice it with white backround or any light colored background. I am very familiar with the stuck pixel, but this is the first time I encounter suspected dead pixel. Can anyone tell me how to determined/differentiate a dead pixel or dust inside the screen? I also check the screen on sleep mode, as far as I can see there was no dust on that area.
Additionally my iPhone has a rattle near the rear camera like clinging sound, how true that is it really normal? They say it's the camera autofocus mechanism??
Thank you,

Alright. Whenever I tilt the phone on any side the dark dot sometimes change color like green, black, red. I wonder why i can't even see it right in front display (like normal holding the phone when reading texts or emails). I can barely see it when tilting to different angles. What do you think it is? Sad to say there was no apple store in our country to dropped by and to check my phone by an expert ot technician.
Appreciate your help dude..

IPhone 5 Dead Pixel Warranty Question?

Hey guys! So I have an iPhone 5 with a bunch of dead pixels/dust sort of near the top.... My situation is somewhat unique, so I wanted to see what you guys thought! This iPhone 5 was in warranty just couple of months ago, where they replaced the screen glass. Now that these dead pixels/dust are on the screen (probably due to the 'repair' as they weren't there prior.) will they still cover it since it was something they caused right at the end of my 1 year warranty? Obviously I can create an appointment and find out, which I probably will, but I wanted to see if anyone had some insight on this! I don't want to make a trip just to find out they will do nothing for me....
Thanks guys!
potpotsie

Obviously you didn't read what I said. And if what you have to say doesn't matter then don't say it. Let me say it again for you, since you obviously failed to read it the first time. I don't want to make the extra trip if it isn't needed, I was looking to see if others have experienced this issue and what were the outcomes of them to avoid going to the Apple store and having a bad outcome. Not eveyone lives right next to an Apple store.
Thanks for the help though!

Iphone has dead pixels!?

hello to all: my iPhone has a couple if dead pixels and is especially bothering when I am watching my favorite podcast: tekzilla! What should I do and who should I call? Also: what are some good ways to clean the screen? I never got the cleaning cloth, and I bought from AT&T!

Hello iMac,
First off, I would have gone back to the store where you purchased the iPhone and got the cloth! No huge deal, but hey, you did pay for it. I bought the iKlear kit from the Apple Store. It is AWESOME! You get several cloths a chamois and of course the small pump bottle of iKlear! When I apply the liquid, it feels like the iPhone is like getting a wax detailing. It feels so SMOOTH while applying and afterwards. Highly recommend the iKlear Kit!
Regarding the pixels, how long have you had your iPhone? Options:
1. If less than 15 days, bring it back and get a new one.
2. Make an appointment with an Apple Genius to review the situation. He may be able to fix on site, or recommend it go in for service, at which time you will be offered a loaner until yours returns.
Good Luck!
Gunny

IPhone 3GS Dead Pixel

Is it common to have dead pixel on iphone? Because it happen to me twice! First when i got my iphone it had 1 dead pixel, i went to change it within 7 days. When i got the new set it doesn't have it, BUT RIGHT NOW IM HAVING DEAD PIXEL AGAIN ON MY IPHONE. FROM 1 IT TURN INTO 3 RANDOM PLACES.

Not sure how common this is - not common with my original iPhone that is approaching 3 years old and not with my 3G which is approaching 2 years old this July/August.
The iPhone includes a one year warranty, and an exchange under warranty remains under the warranty for the original purchase.

IPhones 3GS dead pixel and bad sound quality

As i was going through some photos i notice a small white dot then looking closer to the screen i recently notice about 4 dead pixels and also when playing music through headphones the sound quality is not clear. I tested my iphone and a ipod touch with the same song and the results were the ipod touch had better sound than my phone. Can apple fix this?? Thanks

As for dead pixels, Apple considers a small number as unavoidable with LCD displays and covers only a "high number" under the warranty. Apple would have to inspect the phone and determine if it's a covered defect. Make an appointment with an Apple Store Genius Bar.
http://support.apple.com/kb/HT1721

Second 27" iMac with dead pixels

I'm intrigued to see how many others have purchased the new 27" iMac's and have managed to get one without any dead pixels.
I am currently on my 2nd 27" iMac and both of them have a dead pixel right in the middle of the screen, first one was black, this second one is red.

Simon (UK) wrote:
kelf wrote:
i feel half of ur pain! i got the 21.5" on saturday, and it had a red pixel in the middle of it! i am not gonna live with it and will return it today!
btw, is there any dead pixel policy?
It's a fault just like any other type of fault. Your brand new iMac's pixels are all meant to be working. If you receive one where they clearly are not you are right to have it replaced. This is not a PC, it is a top of the range Apple product for which we expect and demand the highest quality. After all, we're paying top dollar (or £) for this level of build and design. Accept nothing less.
Actually, Apple considers one dead pixel 'within spec'.
However, if you've only just bought it, you can choose to return it for any reason within 14 days.
Message was edited by: star-fish

Could some one help me with dead pixel on my screen?

I bought my Thinkpad X61 only a few days back. I opened it and found that there is one dead pixel in the middle of the monitor. Is there any possibilty that Lenovo would fix this? I know that I have to pay 15% of the purchage amount in order to return this peice. I would be really happy to return it without any costs. I talked to the service people. This is the worst service ever I had. No one is replying. One girl told me that the dead pixel goes away in a few days and It would be okey. It looks like if you order a laptop online, they send you laptop with defective pixels.

This message is locked.
Please use the one in the X Series Tablet section.
Message Edited by carbon_unit on 04-05-2008 07:04 AM
T60 2623-D7U, 3 GB Ram. Dual boot XP and Linux Mint.
T400 2765-T7U Windows 7
Registered Linux User #160145
FYI: I am not employed by Lenovo

24" iMac with dead pixels

I haven't seen any threads about this so I figured I'd give it a go and see how many others have dead pixels. My first 24" that I took home from the Apple store had one single, almost not noticeable, dead pixel. Most LCD manufactures will not warranty anything less than 6 dead pixels. It was near the center of the screen and after forking out $2400 I wanted a perfect LCD with no dead pixels. So I took it back the next day and luckily for me the manager at the Apple store let me exchange it. I took it out of the box in the store, booted it to check it out and didn't find any dead pixels. 3 or 4 days later I found a dead pixel. Bright blue near the bottom. You can only see it on a black screen. So I told myself that I would just deal with it until the next day I found a second dead pixel. So now I have 2 dead pixels and am pondering whether I should take it back or not..
George

Hello,
'Stuck' pixels, i.e. those that are stuck at a particular colour may sometimes be cleared by simply rapidly changing the colours behind them.
Have a look at:
http://www.apple.com/downloads/dashboard/status/pixelfix.html
cheers
mrtotes

IPhone with Dead Pixel

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