IPhone with Exchange contacts will not sync to Laptop

A user at our company has an iPhone that syncs with our Exchange server just fine. He just purchased a Mac Book and cannot get his contacts to sync through iTunes.
It will sync any contacts that he has directly on the phone, but not any that are from the Exchange account.
Is there a way to do this?
Thank you in advance.

No way to do this, which is a limitation with an Exchange account accessed via ActiveSync which provides for syncing contacts over the air with the Exchange server, and this is the way that most employers want it. Contacts synced over the air are not stored locally on the iPhone.
If the employer allows for accessing the company Exchange account on a personal computer at home, the user can create/access the company Exchange account with the Mail.app on his Mac, which provides for syncing Exchange contacts and calendar events with the Address Book and iCal.
What is available when syncing Exchange contacts over the air with an Exchange account on an iPhone is syncing personal contacts direct with a supported address book application on a personal computer at home via the iTunes sync process. Business and personal contacts can be viewed combined or separately on the iPhone and are stored and synced separately on the iPhone.

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