IPhone won't back up to iTunes

I had trouble on an old laptop when backing up my iPhone to iTunes, suddenly out of the blue it wouldn't work.  I tried all the suggestions, deleting old backups, uninstalling all apple products and reinstalling and still it was always hit and miss whether it would work or not.  Anyway cut to today I have bought a new laptop, installed iTunes connected my iPhone and it backed up. At last I thought.  Now just tried to backup again and it won't do it. Comes up with the iTunes can't back up this iPhone to your computer. Aargh. Please any ideas as I am desperate.  I need a backup of my phone before something goes wrong and I lose it all!

Here are Apple steps to this problem.
http://support.apple.com/kb/TS2529
Some users post that you must remove the backup from both iTunes and the backup system folder.

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    Message was edited by: Michael Velasquez II

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