Iphone won't backup because storage is full

I had an iPhone, but I dropped it in the toilet, so I got a new one. I got all of my information onto my new phone from iCloud. Ever since then, a message pops up every night saying my phone can't be backed up because my storage is full. It never said this on my old phone.
I asked someone at the apple store and she said my icloud is full because it has information from my old phone, and now this phone, so basically it's storing two phones. She told me to delete my old phone from iCloud. How do I do this?

They were talking about deleting the backup of your old phone from your iCloud account. If you don't need the backup any more, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your old phone on the Backups list, then tap Delete Backup.

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Message was edited by: Diavonex

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Hi!
I got a message this morning saying that my iPhone hasn't been backed up in 3 weeks. I thought this was odd as I have it set to automatically back up, but I plugged it in today, connected to wifi, and tried a manual backup. I'm not getting any sort of error messages, but when the backup seems to be finished, I still see "Last backed up to iCloud: 12/17/12 at 10:06 PM." According to my phone, I still have 3.9 GB out of 5 available in iCloud storage, and I can't think of what the problem could be. Please help!
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hi eric,
thank you for your quick answer! what the console says is the following (extract):
Post-back up thinning complete: 5 expired backups removed
Backup completed successfully.
Starting standard backup
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
No pre-backup thinning needed: 1.13 GB requested (including padding), 206.20 GB available
Copied 744 files (2.7 MB) from volume [myvolume].
No pre-backup thinning needed: 1.13 GB requested (including padding), 206.20 GB available
Copied 67 files (93 bytes) from volume [myvolume].
Starting post-backup thinning
Deleted backup /Volumes/Time Machine Backups/Backups.backupdb/[myvolume]/2011-10-05-170346: 206.20 GB now available
Deleted backup /Volumes/Time Machine Backups/Backups.backupdb/[myvolume]/2011-10-05-110315: 206.21 GB now available
Post-back up thinning complete: 5 expired backups removed
Backup completed successfully.
Actually, this time it really backed up my data … but why now and a few days ago it didn't? (Console also says "Backup completed successfully." for this date.)
Hm anyways, seems to work now, but I don't like the thought that I can't rely on it … would like to understand what this machine is doing … :-)

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nello922 wrote:
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Go ahead. Mark it answered.
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http://support.apple.com/kb/TS2529
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Hello,
I have been trying many times to restore my IPhone in ITunes or by using Find my IPhone on my computer/another device. I have done all the instructions that Apple gives you about restoring your device with ITunes or putting it into DFU Mode and restoring it from there. I have lost it for about 27 weeks and I haven't backed up in a long while, but when I get to the Blue "Connect to ITunes" screen nothing comes up on ITunes . I have also tried too many times to unlock it now it says "IPhone Disabled, Connect to ITunes" I have connected it with a USB Cable but still nothing comes up. All it says is "You need a passcode to use this phone with ITunes" it makes me angry because I can't enter it anymore. It might be that the IPhone has lost connection with other places since it has been laying somewhere for a while. Anyway, help would be very appreciated.

Do you have the latest version of iTunes on your computer?
Are you on a Mac or a PC? If PC, is it Windows XP, Windows 7 or Window 8?
~Lyssa

Iphone won't backup because storage is full

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