Iphone won't connect to wifi network

iPhone won't connect to a wifi network - just get a message saying it won't connect to the network (it doesn't give me a message that I've got the password wrong). Other devices do join the network OK
What should I do to try t resolve it?

Hi,
I bought my iPhone 4s yesterday and I'm having the same problem, my laptop, my old HTC Legend and my work macbook all connect to my wifi no problems.  My iPhone won't.
I've read through everything I can find on here, and on Sky help and have tried:
Resetting router
Resetting network settings on iphone
Using MAC address access control on the router
Changing channels on the router
Switching everything off and on
Someone suggested doing 'forget network' on the iphone, but I can't find this option
Turning off 3G and mobile data and trying to connect
Checking password is correct (it is)
Kind of at a loss now as to what I can do, I've emailed Sky and waiting for their advice, but should I take it back to the shop to exchange it?  Everything else I have connects just fine, no problem.
It just says "unable to join network"
Anyone help?
Thanks

Similar Messages

  • IPad won't connect to WiFi network, but macbook pro & iphones will.

    Both of my iPhones and my Macbook Pro easily connect to the wi-fi network. I feel like I've tried everything to get my iPad to connect. It used to connect perfectly fine and I'd watch Netflix, but then it started crashing. I work for a non-profit so it's a company network, not my personal one, but it's the only network I have considering I live here! Such a pain!
    I've reset my network settings.
    I've click "Forget Network"
    I've done a hard reset of the iPad multiple times.
    NOTHING WORKS.
    Can some super tech savvy person help a girl out?! I would greatly appreciate it.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Iphone won't connect to wifi

    My iphone won't connect to my home wifi. It say's connected but when i try and go online it say's unable to connect. I've tried forgetting the network, turning wifi off and on. The ip address is ok and my laptop connects ok.
    Has anyone got any ideas about how i can fix it?

    I am having the same issues as GirlyGirl.  Every other day or so my iPhone 3GS won't connect to wifi.  Before I was showing the wifi signal as if it were attached but I couldn't surf Safari.  Now even though under the wifi settings it shows I'm connected, I don't get the wifi fan showing I'm connected.  I've done the following:
    Renewed lease
    Forgotten network
    Reset Network Settings
    Reboot my iPhone
    Two days ago when I rebooted the router and Reset Network Settings it started working correctly.
    I've been working with my internet provider, they tell me my firmware on my 2wire is up to date & the issue is definitely with my iPhone.
    Security Settings:  WPA-PSK (TKIP) and WPA2-PSK (AES)
    My iPhone is attaching to the 169.x IP Address and the Subnet is 255.255.0.0. The router, DNS and Search Domains are blank.
    Also to note, I changed the name of my device through the gateway router so I could identify it more easily.  As of today it had defaulted back to the old name which is the ip address. Even if I don't change anything it isn't keeping those settings.
    Other than restarting my router and taking everything down for 15 minutes each time, what else can I try? 

  • Since upgrading to IOS6, my iPad2 won't connect to wifi networks without powering down and restarting. Anyone else having this issue?

    Anyone having issue with IOS6 and connecting to wireless networks?

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    Try This - Renew IP Address:
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Iphone won't connect to wifi due to incorrect password,even though it is correct! Help?

    So my Iphone 4s has been having problems with the no service error now and again so I decided to reset the network settings to try and fix it. Now since this reset,my iphone refuses to connect to wifi even though the password I'm entering is 100% correct!  I keep getting the 'Incorrect password error'.
    I've resetted the router and reset the wifi network, rebooted my phone,performed a hard reset but there is still no fix
    I have many other devices connected to my wifi without any problems. 3 computers, an ipad, android tablet and other iphone.
    My phone is jailbroken on 6.1.2 so I don't want to have to restore my phone.
    My phone will connect to wifi with wifiFoFum but as soon as my phone goes to sleep it disconnects so its rather annoying!
    I hope you can help

    Well are you absolutely certain you know your password.  This is a risky troubleshooting step because it could kind of make the situation worse, you should try to forget the network on your computer and really make sure you can enter your password again on another device.
    It might just be a capital letter or something that is tripping you up. 
    If you are having an actually wifi hardware issue it doesn't pop up with an error about an incorrect password.  Theres other errrors for that.  Incorrect password errors only pop up because there is an issue with the password

  • IPhone won't connect to wifi at all!! Please help.

    I have an iPhone 4 and I don't use it as a phone any more but I do use it for downloading songs and stuff of wifi, kinda like an iPod touch but I dropped it in water(not the first time I have done this) and as usual it will come back alive after drying but this time the wifi says no wifi and it is colored light gray.everything els is normal about the phone except I can't get Internet via wifi. Can someone tell me if there is another way to access the Internet with this device or how to fix the wifi? Oh and one more thing, when I go to general and press about I see that the wifi address says N/A so I don't know if I can just get a new address or what.

    "followed all directions"
    so you followed ALL the steps described in these articles?
    iOS: Connecting to Wi-Fi - Apple Support
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    iOS: Wi-Fi settings grayed out or dim - Apple Support
    If so, since it states:
    If someone else set up your network, ask them for help. If you’re using a network at a company, school, hotel, store, or other free Wi-Fi location, find an employee for assistance.
    If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
    Try connecting to a Wi-Fi network in a different location. If your device can connect, you’ll need to get help with your Wi-Fi network. If it can’t connect to any Wi-Fi networks, contact Apple.
    Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router.
    Who set the wifi?
    what other devices did you try?
    what did the internet provider say?
    did you try different wifi locations?
    Thanks for taking more time to post your problem and for using Apple Support Communies
    Truly yours
    James
    <Edit> : OK great

  • Some devices won't connect to wifi network after resetting network settings to default

    Hi all,
    I had to restore to the default settings on my 4th generation Time Capsule today and now half of our devices will not connect to the wifi network.  The macbook pro (mid 2010 OS 10.9.4) that I used to reset the time capsule with and my iPhone 6 (8.0.2) both can connect just fine.  However, our household's two iPad Airs (8.0.2), an iPhone 4s (iOS 7) and a Macbook (late 2009 OS 10.6.8) all can't connect to the internet.  The macbook connects to the network, but an exclamation point appears over the wifi symbol.  The two iPads and the 4s won't even connect to the network.  I initially named the network the same as before with the same password, but then changed it thinking that might be the issue, to no avail.  I've restarted the Time Capsule and all the devices that can't connect.  I've also made them forget the network and try to rejoin.  The router is connecting with DHCP, it is in bridge mode while connected to a cable modem, and the wireless security is set to WPA/WPA2 Personal.
    I'm at my wit's end.  Any help would be greatly appreciated.

    If your cable modem is a pure modem the TC must be in router mode.. ie DHCP and NAT.
    It is easy to find out.. check the IP you get on the WAN of the TC in airport utility.
    Your limit is because only one or two public IP are available.
    If that is the not the problem please give more info.
    What modem do you have??
    And give some screenshots of the setup .. summary page from the TC and network and Internet tabs.

  • Won't connect to wifi network - HELP!

    New iPod touch yesterday.
    Won't connect to my wireless network.
    Finds the network, but when I try to connect, it tells me 'Unable to connect to network ""'
    Have tried resetting the ipod touch, and restoring it to factory settings. Have tried setting up the network again from scratch. Have tried different encryptions (WEP, WPA1, WPA2). Have tried making the network unsecured. But NOTHING has made any difference.
    My Macbook pro and my iMac both still connect to the network perfectly fine.
    But not the iPod touch.
    Have spoken to Apple Support, and they talked me through all the same things I had already tried, only to conclude that there was clearly 'something wrong', and I would need to send it off for repairs.
    I am not impressed.
    Any ideas, anyone???

    I had the same problem. I found that it pulls up the IP address fine but the DNS needs to be manually entered. If you go into the wifi settings of the touch there is a field titled DNS, if this is blank you will not be able to connect. The easist way to find the DNS address is to have a laptop connected via the wireless connection. In the start menu select run, next to open field type the letters cmd, this should bring up a small black box, scroll down until you see the dns address, type it into the ipod exactly as it appears, periods and all. Hope this helps!

  • My iPhone 4 won't connect to wifi networks?

    I've tried resetting my network settings many times and it still doesnt seem to work. I then tried resetting all settings, still nothing has changed.
    It usually turns blue with a tick once it's connected properly but now the wifi signal strength turns blue but the actual wifi router name doesn't and the blue tick doesnt appear.
    What else could I do now? Please help Also I'm trying to download iOS 7 so the software it new but obvioulsy without a wifi connection, it's not possible.

    Try updating your phone through iTunes on your computer.  You will need to make sure you have iTunes 11.1 installed

  • Ipad and iPhone won't connect to wifi

    I just purchased (today) an ipad 3 and iphone 4S.  Neither will connect to my apple time capsule, but my mac and ipad 2 connect fine.  I've tried turning both new devices off and unplugging and restarting the time capsule, but no luck.  have tired "forgetting" the network on both devices and then re-entering the password, no luck.  Help!!!

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • IPad and iPhone won't connect to home network with new modem

    I had to replace a modem today and after finally getting my computer to connect wirelessly, now my iphone and ipad will not connect.  My wifi names did not change, nor did the router - just my modem.

    Thanks for the suggestion; already tried that. So I just reset the printer and, even though it already recognized my desktop and laptops, it now sees the iphone and ipad. All is well...

  • My iPhone 5S can't find and does not connect to wifi networks. Occasionally will connect for a few minutes but then drops  and won't connect or find wifi network again

    A
    Any ideas why my iPhone 5s won't connect to wifi networks. Sometimes does find the networks and others finds them, connects for a few then drops

    You do not say if you tried any diagnostic steps yet. The first thing to do is to do a reset or reboot of the phone. This does not erase anything on the phone and is akin to completely shutting the phone off and then a fresh reboot.
    First close all apps - double click on the home button and whisk away the apps toward the top of the phone to close the app.
    Now press the home button once to go back to the regular menu screen
    No press and hold the home button and the sleep/wake button the the top right side together for 10 seconds. The phone will turn off and reboot.
    See if that fixes it.

  • IPhone won't connect to Macbook Pro Hotspot!

    When I make my Macbook Pro into a hotspot my iPhone won't connect to the network. It'll detect, but won't connect. Running OS X 10.8.2 and  iOS 6.1 on an iPhone 5. Help!

    Post in the iPhone forum in as much as your settings need adjustment.

  • My Iphone 5 won't connect to a network or wifi

    My Iphone 5 won't connect to a network or wifi, I just got the phone less then a month ago.....It is driving me nuts and I don't know how to fix it!I

    Have you read through the user guide and taken basic troubleshooting steps?  What have you done so far to troubleshoot?

  • My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

    This can be caused by a number of issues.
    Was everything working and then suddenly stopped??
    Or is this a new clean setup and has never worked.
    Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
    Check the IP the MBP gets including dns and gateway..
    Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

Maybe you are looking for

  • Namespace issue after updating to AIR 3.9

    I am using Flash Builder 4.6. I just downloaded the new AIR SDK 3.9 and copied the files in it over a copy of Flex SDK 4.6.0 After doing this, when I create a new Flex Mobile Project, I see multiple namespace issues. Any idea what might be the issue?

  • Interface StreamConnexion not find

    Hi all, In order to communicate with a bluetooth device, I've installed on my PC (OS : Ubuntu 8.04) the WTK 2.5. I would like to create a SPP Server. I find a lot of example on the web which use the StreamConnection interface of the mdi api. But I ca

  • OSB 10g Offline Endpoint URI is not working

    We are facing an issue with marking Endpoint URI to offline on unavailability. Have tried all possible ways to check this issue in environments by making all necessary configurations but somehow the URI's are not being marked out offline. Please conf

  • MacBook Pro doesn't start help help!!

    My Mac book pro doesn't start following some issues with the touch pad.when I press on/off button it shows me a blank white board with apple logo followed by a text "panic CPU 0 caller ...oxffffffffff801db."........ Debugger called 0xffffffffffffffff

  • DST PATCH on RAC

    We have 10.2.0.1 installtion on a two node RAC. In order to apply DST patch we are moving to 10.2.0.3. I was following Oracle Database Patch Set notes and applying the patch. I have upgraded Oracle clusterware and then decided to go with rolling upgr