Iphone won't let its new owner activate it?

So I factory reseted my phone so I could sell it to my friend that needed a new phone. It is an Iphone 4s and I told him it should be good to go. I went to verizon also and took it off my account so I wouldn't get charged with anything. He went home and called me from a freinds phone saying he couldn't get in, He had to have my ID and password or whatever to get in. I told him it but it tells him he can't get in?? He told me to go to Icloud and delete the device so I tried to go to Icloud but it didn't show the device what so ever all it showed is my new Iphone 5C?? I don't know what to do or how to get him to be able to activate it?? Please help me thanks

See this support document for help. http://support.apple.com/kb/HT5661 or this one. http://support.apple.com/kb/TS4515

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