IPhone won't maintain connection to my wi fi network, even though my mac and iPad do
My iPhone 4s simply will not connect to my home WiFi. I bought a new AirPort Extreme router and it still won't maintain or, really connect. I shows it's connected, but it won't open pages. Safari says it cannot open page because it has lost connection to server. Verizon even sent me a new iPhone because I can't connect. Please give me some ideas. I have tried so many things. I've been to the apple store twice, and my phone connects there, and also at my daughter's house, through their airport router!! HELP!!!
I've encountered the same problem after installing BT Home Hub 2.0 recently. My G4 airport had no difficulty whatsoever recognising and accessing wireless networks using BT's old (white) Home Hub, but my Mac system prefs appear to resist details of my BT Home Hub 2.0. It was all fine for a couple of days after installation but then the Mac started refusing to recognise the Hub ID and password. I feel sure it's something to do with the new Hub's security being upgraded from WEP to WPA. I've had a lengthy conversation with BT support who've taken me through every step they feel they can, including re-setting the Hub and manually entering the password in my Mac system prefs. But whatever I do, the hub will not now appear as an option in my desktop airport menu, even though it is designated as a preferred network in my system prefs. I have also tried the steps Black Muscle has taken without success. I'm connected successfully to the hub using built-in ethernet but of course that's not the wireless option I'm paying for.
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My iPhone is from the US and I've had it for nearly two years. I'm with optus. I know that this is not allowed to be discussed but my phone was bought jailbroken. Neither my father nor I had any idea what this meant at the time and would not have bought it if we did know. My wifi connectivity worked fine up until a month ago when it cut out for no reason at all. Since then it cannot connect to any wifi sources. Also, my phone has recently been cutting out of service 1-2 times everyday. I understand that this may due to the fact that my phone is jailbroken. However is there anyway I could unjailbreak my phone? I'm not sure if it is factory unlocked because the iPhone wasn't bought from Apple even though it is legit. So is there really anything I could do to fix my phone? It's running on IOS 4.0.1.
Please help me. I'm fifteen and I really have no idea what to do!
Any help would be greatly appreciated!In settings>general> cellular do you have it turned ON?
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Hi guys,
This problem showed up a few days ago. Even though I have turned on the 3G and the cellular data, my phone tells me there is actually no connection. But the network indicators shows a maximum network. I went to the genius bar and they fixed it by restoring the phone and it started working again. Then I restored it at home with my back up. Today, it started again: network issue. And the problem does not come from the network (I have tried my sim on another iphone with the same carrier). It really does come from the device.
Any ideas ?
Many thanksHello
According to iTunes: About iOS backups http://support.apple.com/kb/HT4946
Yes it saves,
"App Store Application data including in-app purchases (except the Application itself, its tmp and Caches folder).
Application settings, preferences, and data, including documents."
Cheers,
Lima -
I was watching YouTube on my iPhone 5 and all the sudden the screen turned blue and phone stop responding to any buttons. I some how pressed the volume buttons and power button and the phone went off but since then it can't turn back on. I tried to press the power and home button simultaneously but still nothing. After that I removed the case from my phone and noticed there was moisture on the back of the phone, I didn't drop the phone in water. Any suggestion how to turn on this piece of crap. Thanks!
hopefully they'll have your iphone in stock!!! if they do, they should just replace the phone.
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IPhone won't stay connected to Wifi. Switches back to 3G
When trying to download apps over 20mb. My iPhone won't stay connected to my wifi it will switch when I connect to the apps store. I had a iPhone 3G now I have a iPhone 4 and both phones did this. Someone please help.
Hi Asdghyvbji!
I have an article for you that should be able to help you troubleshoot this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
You may also need to see this article about wireless interference for further troubleshooting on this issue:
Wi-Fi and Bluetooth: Potential sources of wireless interference
http://support.apple.com/kb/ht1365
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
My iPhone won't stay connected to my wireless. I have to keep repowering my phone and then it lasts for a few minutes until I have to reboot again. Any ideas? Anyone experienced the same?
HI:
It does not sound like a battery problem.
Try a couple of things:
1. Reset the SMC
http://support.apple.com/kb/HT3964
2. Reset (if you can) the PRAM
http://support.apple.com/kb/PH4405
If that does not help, delete the mouse in system preferences, turn it off, restart, and turn the mouse back on.
Barry
P.S. I only needed it once, but I have an old USB mouse in case my Bluetooth one decides to quit. -
My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.
Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D. -
I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.
What model iPad?
What model computer and OS version>
AirDrop requires:
What you need
To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
iPhone 5 or later
iPad (4th generation or later)
iPad mini
iPod touch (5th generation)
You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
Learn more about using AirDrop to share with people using a Mac with Yosemite.
Use AirDrop to wirelessly share content - Apple Support
System Requirements
To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
your iOS device needs to include a lightning connector
your iOS device needs iOS 7 or later installed
your Mac needs to be a 2012 or later model with OS X Yosemite installed
Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
MacBook Pro (Late 2008 or newer)*
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)*
iMac (Early 2009 or newer)
Mac Mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop -
Hi,
Apple shop exchanged my iphone 3gs today. got home but it doesnt pick up the wifi. first the correct supplier appears then it says not connected.
both my mac and ipad is working on wifi (so did the previous phone) i ve tried rebooting, tried reset supplier...nothing works. can someone help please?
thanksYes, they should be able to verify that WiFi is working properly. If I just got a new phone & it didn't work perfectly, right out of the box, before I started restoring or whatever, I'd be right back where I got the phone.
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in my iphone 4, wifi is connected but internet is not running. when i usd safari and other internet application it alwasys says wifi is not connected. why ? what happen to my iphone?
Try Settings > General > Reset > Reset network connections.
Other basic troubleshooting from the User's Guide is reset, restart, and restore. -
my iphone cant find or connect to wifi i have updated to ios 7.04 and restored phone as new and as a back up.
Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W. -
Mac and iPad connect to wifi, iPhone will not. I have tried all resets besides the "erase all contents and settings" and nothing seems to work. Any suggestions?
http://support.apple.com/kb/HT1414
I would honestly try this. It is how to restore your phone and see if it works. -
I am unable to stream Netflix to my Iphone or Apple TV, from my wireless router . . . even though I am able to watch Netflix on my WII (also wireless) and desktop computer (not wireless).
On the Iphone and Apple TV I can connect to Netflix . . . it recognizes me and my account settings . . . and I can veiw all my recent programs and show titles, descriptions, etc.. But when I select one to watch I get a message saying:
"ERROR A PROBLEM OCCURED WHILE PLAYING THIS ITEM. TRY AGAIN LATER, OR SELECT A DIFFERENT ITEM. GO TO WWW.NETFLIX.COM/SUPPORT FOR MORE INFORMATION. (139)
Netflix support say there is nothing wrong on their end . . . that it is an Apple issue. They see the request for the show, the devices are registered . . . but it shows 0 bandwidth to the device.
My Apple TV did this when I first hooked it up a couple of weeks ago. Then after a few days started working with Netflix, for no apparent change . . . now doesn't again for the past couple of days (I think that it auto restarted the other night after a virus scan).
Very frustrating, and driving me nuts! Has anyone else had and been able to resolve this problem?Troubleshooting
Apple TV2 update one day and netflix is browsing but not launching the actual content (error 139)
Ipad2 (another ios device) forces me to update netflix if I want to use it and I get the same error 139 on it.
**** now I have two not ways not working where prior to some update it was fine.
Nintendo Wii is still working ( mind you running an ancient version of netflix ) Dusted the Wii off and gave it to the kids use. Now they are happy again...
PC is also still working ( using some other flash client ) but that's just of interest, we're not going to be watching tv with that.
My wife's iphone 4s is still working. Odd.. still ios but for somereason I am not forced to update the version. So basically she could mirror stream up to the apple tv with it. Nice feature of Ios5. Later found out it is using 1.4 version of netflix. The most useful thing out of that is that all 3 of the devices are Ios and it was actually the iphone with the 1.4 version of netflix that still worked!
I heard from a friend who was on a different ISP he was still working so I took my appletv2 and ipad2 over to my brothers house who is on that same ISP as my friend and both started working. So the ISP is involved too!
Brought the appletv2 and ipad2 back to my house hoping it would maybe still work. No dice Broken again.
Searched the appstore for a decent packet analyzer and there isn't really anything. I was able to sniff the traffic with my PC and also on my juniper ssg5 confirmed that. Turns out port 80 traffic is actually failing and authorization is not happening. The other clients do not do this...
Asked a buddy from work who used to work at the ISP if he could make a call to some one who might actually know what is going on. He came back pretty quick and said yea they are trying really hard to get the beta patch in from Bluecoat asap.
So knowing that it was actually Netflix that changed when it hit 2.0 and in my case the ISP made the adjustment it's pretty safe to say this issue is going to be ongoing unless netflix changes again the way they authorize for licenses.
So that's the summary of what went right down the troubleshooting path but I'll tell what what didn't
2 calls to Netflix (useless... waste of time... they are too quick to blame anyone but themselves)
1 call to apple support (support call was going to cost more than it cost for me to change ISPs)
2 calls to ISP (through the normal means - regular support number)
So why is this intermittantly working sometimes? If you are lucky enough to authorize to an IP address that is not cached they voila you are going to get an authorization / a license to watch the show. Some people report after defribulating their appletv (reseting, rebooting, dns changes, you name it) they get it working. Over the past month we all seem to have got it working for some period of time only to lose it a day to two later.
It's now been several days since the beta patch to the bluecoat and 4 of us who have been communicating on the issue appear to be online all at the same time for those several days and that is a good sign that we might be out of the woods on the issue.
Hope this turns into something helpful for someone else out there. -
I updated my software to iOS6 and now my phone won't automatically join known wifi networks even though I have it on. It goes back to 3G every so often when I'm at home instead of using wifi, and each time I ask to join it asks for my wifi password
Try this for your home Wi-Fi:
On your iPhone, Settings > Wi-Fi > select your home network > "forget this network"
Power down (unplug) your wireless router
Restart your iPhone
Plug in your router
Re-join that network
I don't know if this simple technique will fix it for good but try it. There is a long thread about this problem here: iOS 6 WiFi Disabled -
my iphone's memory is near capacity from photo albums sync'ed with my mac and I haven't found out how to delete select albums to free up memory without wiping the iphone. Any suggestions??
You do the opposite of how you got them on your phone, you unsync the pics using iTunes.
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