IPhone won't open after trying to download software update

I was trying to download the latest OS update for my iphone 4S. Now I can't access my phone because the screen just shows the iTunes symbol and a pictogram of my charging cord. Apple wants $19 from me for what I consider to be their problem, not mine. Any ideas?

MichaelNeubauer wrote:
What backup?
Oops ...
Tech savvy or not, and regardless of how much you have in your head, you need to understand the concept of backups. Not understanding backups is much like not understanding insurance, then getting very sick and wondering why you have to spend thousands of dollars for medical bills that most have insurance to help with.
All electronic devices fail at some point. When they do, you should expect to lose everything you had stored. The only way you should expect to recover any of it is from a backup. If you don't have a backup of, say, your computer's hard drive, once it crashes (and it will), you can expect to lose all your photos, financial data, contacts, and whatever precious personal data you have stored. Do you really want to take that risk?
So either you backed up your iPhone by syncing with iTunes or iCloud in the past and can recover what you backed up then, or you did not back up and will lose everything.

Similar Messages

Safari won't open after OS 10.4 software update combo update

I am working on a computer iMac g5 1.8ghz, 600 mhz Bus, 512mb Ram was 10.3.9 but Safari was not working because Safari 3.1.1 was installed. I tried removing all safari, cache, plist to no avail, Firefox worked after reinstall. I remove safari and upgraded the station to OS 10.4.5, when the install finished it had installed Safari 2 and I was able to open it, I ran the Software update, which included the combo to upgrade to 10.4.11, reset the indicator light and one more update that I can't remember and now I am back to where I started Safari won't open.
I can open Firefox so I know it's not network related,
I've repaired permissions and restarted
I've created a secondary Admin account, so I know it's not the profile.
I've deleted plist and cache of safari before I did the OS update
After the combo upgrade, now Both Safari 3.0.4 and Software update will not open.
Does anyone have some insight on this? I've spent hours on this supposed quick fix my friend needed.

Hello h:
At this point, I would suggest an archive and install (and then run software updater, do not try to decide what updates to install yourself):
http://support.apple.com/kb/HT1710
Barry

IPhoto won't open after most recent system software update

I have just installed the most recent system software update for iPhoto and now iPhoto will not open. I get an error message - see attached screen shot - and I have tried cmd + alt to get the option to rebuild which just re-opens the error report again. Really need help as can't afford to lose all my photo's!

Some people have fixed that by redownloading the 10.7.4 update and rerunning it.
Others have reinstalled the OS
Regards
TD

How can I unfreeze my iphone 5 after trying to download OS update?

How can I unfreeze my iphone 5 after trying to download OS update?
I've got the black screen with the white Apple and the horizontal download bar (little white dot at the left end).
I pllugged it in, selected the OS update and after about an hour nothing happened so I diconnected it from the charger.
The phone won't start, stop, shut down, or continue.
Can anyone help, make a suggestion?
Thanks in advance....:)
Marshall

modular747,
Had same problem, got answer from supprot community and it worked.
Hold down your power bar (on top) and your Home button (on face at bottom) for about 10 - 20 sec. and your phone will be restored - nothing lost or changed. Worked like a charm for me 20 sec ago.
Good luck

HT1338 i am trying to download software update. after finishing, I get message stating cannot authenticate or store. Anyone know whats up?

I am trying to download software update. After finishing download, I get message statng cannot authenticate or save. Help!!!

Means the DL is corrupt and you need to try again. If from the MAS, try from http://support.apple.com/downloads/

ITunes won't open after trying to update

I updated my iPhone 5C to IOS8 yesterday, and when I plugged it into my computer it said I needed to update my iTunes. When I tried to update it, it wouldn't work and told me to do it manually. It then came up with the screen that searches for updates, and I pressed cancel so that I could press the tools button. When I pressed tools, I could not click on the top option that I was supposed to select. I closed the tab and now iTunes won't open.

Hello snowwhitesapple,
Thanks for using Apple Support Communities.
I'd like you to please follow the steps in the article below to completely uninstall iTunes, and then reinstall the new version.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Take care,
Alex H.

My iPad won't open itunes. I have software update iOS 7.1.1 trying to download for days. Is this the problem or something else?

My iPad won't open itunes. Wifi ok safari working. Software update trying to download for days 7.1.1. Is this the problem? How to fix?

If Safari is working otherwise and you can log onto other websites, try clearing Safari and reset your iPad. That might help with the Twitter app as well.
Settings>Safari>Clear Cookies and Data.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Safari won't open after 10.6.8 combo update, Yosemite won't download.

Background: [Experts welcome to avoid this by skipping to the next paragraph] I need to update my MacBookAir to Yosemite from Snow Leopard. To answer the obvious, since most who read this think I'm practically working with an abacus and smoke signals: I've been avoiding upgrades because I just didn't see the need to spend the money when I wasn't having any issues. The issue now is that I can't get Norton support with Snow Leopard. So, having heard of the free upgrade to 10.10, I went for it. --And no, I'm not a cheapskate. In fact, I couldn't afford the Air to start with, but some fool gave me a credit card and-- well, there you go.
The problem: I want to (finally) upgrade from Snow Leopard to Yosemite. I downloaded the 10.6.8 combo pack to my MacBookAir (11-inch, late 2010), necessary to get an App Store update that would allow the download of Yosemite. [This is how I was successful in going through this same process with my MacMini (early 2010). Although there's a Java problem there that's baffling--another question, another thread.] The machine tells me the combo pack update installed successfully, but I can't get past that step to OS 10.10. When I open the App Store and navigate to Yosemite and select to get it, nothing happens. Additionally, and most troubling, is that now Safari won't open for more than a couple of seconds before "unexpectedly" shutting down For what it's worth, Mail works fine, so internet connectivity doesn't seem to be the issue.
What I've tried:
     -Software Update. Air tells me the operation can't be completed because I don't have permission.
     -Verified both start up disc and HD, including repairing permissions. Still no go on updates.
     -Not banging my head against the wall. This has been successful thus far. However, I'm willing to go there if it will help.
Thanks in advance for guidance
p.s. I'm willing to--for the short term--go back to pre-10.6.8 combo update if that's what I need to do to use Safari.

Problem already solved! Found a existing thread with the same issue!

CD tray won't open after intalling 10.4.9 update

Can't get the CD tray to open after installing 10.4.9. Tried command E also. Currently nothing in the tray. Any way to get it open manually? Any other ideas? Worked fine before this latest update of the OS.

Are you aware that there is a 1.5-2 second delay on the Eject key in 10.4.9? You have to hold the key until the eject symbol appears on screen.

[SOLVED] Firefox won't open after restart..Until I updated everything

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it
UPDATE:
I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.

RPC server is unavailable when trying to download software updates through SCCM 2012

I have read plenty of articles concerning RPC server problems and non of them seem to relate to this issue. I have been trying to set up my CM 2012 server to deploy software updates and I am to the point of just needing to filter the updates, download
and deploy them. When I try to download the updates from the internet, I get an RPC server unavailable error and it closes. I have checked the RPC service and all of its dependencies, verified that it is looking for a correct microsoft update service
point, disabled my firewall and opened all ports on the firewall just to verify that it wasn't that, and ping tested a few other external sites (aka: Newegg.com/google.com) to see if I could get replies (which I did).
Not really sure where to go from this point. Anyone else encounter this before or know how one might fix it?
Jeffrey IT - Tech Support Tier 2 Buyseasons, INC

Apologies, it was only like 6 lines in CMTrace and I thought it posted ok. Here is the text version:
Trying to connect to the root\SMS namespace on the syscenter.BUYSEASONS.com machine. $$<Software Updates Patch Downloader><06-28-2012 15:46:04.463+300><thread=4756 (0x1294)>
Connected to \\syscenter.BUYSEASONS.com\root\SMS $$<Software Updates Patch Downloader><06-28-2012 15:46:04.465+300><thread=4756 (0x1294)>
Trying to connect to the \\nbsccm01.buyseasons.com\root\sms\site_NB2 namespace on the nbsccm01.buyseasons.com machine. $$<Software Updates Patch Downloader><06-28-2012 15:46:04.467+300><thread=4756 (0x1294)>
ConnectServer() failed to connect to nbsccm01.buyseasons.com $$<Software Updates Patch Downloader><06-28-2012 15:46:04.480+300><thread=4756 (0x1294)>
ERROR: DownloadContentFiles() failed with hr=0x800706ba $$<Software Updates Patch Downloader><06-28-2012 15:46:04.481+300><thread=4756 (0x1294)>
Trying to connect to the root\SMS namespace on the syscenter.BUYSEASONS.com machine. $$<Software Updates Patch Downloader><06-28-2012 15:46:04.680+300><thread=4756 (0x1294)>
Connected to \\syscenter.BUYSEASONS.com\root\SMS $$<Software Updates Patch Downloader><06-28-2012 15:46:04.682+300><thread=4756 (0x1294)>
Trying to connect to the \\nbsccm01.buyseasons.com\root\sms\site_NB2 namespace on the nbsccm01.buyseasons.com machine. $$<Software Updates Patch Downloader><06-28-2012 15:46:04.683+300><thread=4756 (0x1294)>
ConnectServer() failed to connect to nbsccm01.buyseasons.com $$<Software Updates Patch Downloader><06-28-2012 15:46:04.685+300><thread=4756 (0x1294)>
ERROR: DownloadContentFiles() failed with hr=0x800706ba $$<Software Updates Patch Downloader><06-28-2012 15:46:04.687+300><thread=4756 (0x1294)>
Trying to connect to the root\SMS namespace on the syscenter.BUYSEASONS.com machine. $$<Software Updates Patch Downloader><07-23-2012 16:47:05.531+300><thread=7108 (0x1BC4)>
Connected to \\syscenter.BUYSEASONS.com\root\SMS $$<Software Updates Patch Downloader><07-23-2012 16:47:05.550+300><thread=7108 (0x1BC4)>
Trying to connect to the \\nbsccm01.buyseasons.com\root\sms\site_NB2 namespace on the nbsccm01.buyseasons.com machine. $$<Software Updates Patch Downloader><07-23-2012 16:47:05.552+300><thread=7108 (0x1BC4)>
ConnectServer() failed to connect to nbsccm01.buyseasons.com $$<Software Updates Patch Downloader><07-23-2012 16:47:05.565+300><thread=7108 (0x1BC4)>
ERROR: DownloadContentFiles() failed with hr=0x800706ba $$<Software Updates Patch Downloader><07-23-2012 16:47:05.566+300><thread=7108 (0x1BC4)>
Trying to connect to the root\SMS namespace on the syscenter.BUYSEASONS.com machine. $$<Software Updates Patch Downloader><07-23-2012 17:04:05.693+300><thread=5124 (0x1404)>
Connected to \\syscenter.BUYSEASONS.com\root\SMS $$<Software Updates Patch Downloader><07-23-2012 17:04:05.694+300><thread=5124 (0x1404)>
Trying to connect to the \\nbsccm01.buyseasons.com\root\sms\site_NB2 namespace on the nbsccm01.buyseasons.com machine. $$<Software Updates Patch Downloader><07-23-2012 17:04:05.696+300><thread=5124 (0x1404)>
ConnectServer() failed to connect to nbsccm01.buyseasons.com $$<Software Updates Patch Downloader><07-23-2012 17:04:05.699+300><thread=5124 (0x1404)>
ERROR: DownloadContentFiles() failed with hr=0x800706ba $$<Software Updates Patch Downloader><07-23-2012 17:04:05.700+300><thread=5124 (0x1404)>
Nbsccm01 is also our migration server that is no longer in service, is there anyway to disconnect this server permanently?
Thanks!
Jeffrey IT - Tech Support Tier 2 Buyseasons, INC

Airport Extreme-won't connect after the latest Apple software update

My iBook will no longer connect to the wi-fi provider at our marina since the last two security updates to 10.3.
The iBook works just fine with all other wi-fi signals in fact pulls in one that's a half mile away! Yet, it will not connect nor show signal strength with this one wi-fi provider. They haven't changed their signal and it occured immediately after I installed the latest software updates.
When I shut down the computer today, for just a moment, a message flashed "should I grant permission to allow the marina wi-fi to connect". But it was gone before I could "click" on the button. Haven't been able to get that message again. I've tried to re-connect via "Other" and keying in the wi-fi system name and password but no luck.
How can I restore my connection to this wi-fi?
Thanks,
iBook G4 Mac OS X (10.3.9) Airport Extreme
iBook G4 Mac OS X (10.3.9)

I had this issue last month after upgrading Quicktime and downloading a security upgrade. For some reason (which Apple couldn't derive), the upgrades for their products screwed up my Keychain, and the only way to fix it was to reset my Keychain. Like you, I run 10.3.9, and this happened with two different upgrades on both my iBook and my iMac.
The reset process is as follows:
Go to Keychain Access in Utilities
Access Keychain First Aid (under Window menu)
Choose Options
Choose "Reset Keychain"
What a pain...I've stopped downloading upgrades from Apple until this gets resolved. Of course, that's not a good "solution" either.
John

Itunes will not open after installing lion and software updates

I just installed lion and completed the most recent software updates for my computer, now i cannot get iTunes to open without it "unexpectedly quitting" on me. Has anyone else had this problem or knows what to do?

You can try two things - Open Disk Utility and repair all permissions for your hard disk and / or delete the iTunes Preferences plist file in userhome/Library/Preferences/com.apple.iTunes.plist
However, Lion now hides this Library folder in your user home folder, so you will need to open the Terminal app and type
chflags nohidden ~/Library/
and press return
This will show the Library folder

Iphone in emergency mode after trying to download 3.0 HELP!

I can't seem to finish the download of 3.0. Any tips? My phone is only in emergency mode and didn't take to the download.

I have the same problem. I have a 3G Iphone 3.0, I wanted to update to the 3.1 new version. I had problems with some apps. that's why i've decided to restore to the original factory version. the restore process failed and my Iphone is stuck on emergency mode. I don't know why. I had the 8.2 Itunes, i couldn't upgrade to the 9 new version therefore i had to eliminate completely the Itune and install it again. BIG Mistake. I have lost all information of my iphone there as well. Now i have lost everything and my Iphone still doesn't work. I have tried everything that I have found on forums. I won't risk eighter with jailthing. The same message appear on ITunes over and over again: "ITunes could not connect the Iphone because of unknown error." I am Tired after 6 hours. I give up. I think i'll go to the apple store and see if they give me a new phone.
This is the second time. The first time It was a miracle. It fixed itself. Today I haven't been so lucky. But I've learned that apple has a huge weakness with Iphones and Itunes, lock and unlock war.
I have to say I am really disappointed. Steve jobs is not doing his job. Bloody block & unblock war that doesn't have any sense. The only people who is suffering are people like us that just want to enjoy and use the bloody phone we've payed for. This market is not regulated. It 's the bloody wild wild west. Why people are so greedy...it's never enough.
Next day...
I went to the apple store, they fixed in 3 minutes. My iphone is now activated. They said that probably is the low connectivity on the internet that could lock the iphone as the software couldn't download properly.
Unfortunately all my data is now lost. However I have downloaded the Stellar pheonix recovery data tool to get all the information tat I have deleted from the Itunes. for thois I will need an external disk drive to save all the recovered information. It cost me US$99.00. Lets hope i can get all my data back, contact, photos, music, etc...

IDVD won't open after trying to open a project that had missing links

I hope I can explain this correctly.
I created a DVD using iDVD last week, it had many short movies on it in different menus plus some photos in the menu areas. After I created the DVD & burned it, I moved the videos (plus a ton of other clips from the same year) to an external HD, as they were taking up tons of space on my hard drive.
Today I opened iDVD hoping to create a 2nd DVD project for a different year of clips. I had started to set up this DVD a few days back & saved it. When I clicked "open existing project", I found the projects but mistakenly clicked on the one that I had already burned. It acknowledged that it couldn't find the videos (since they're on an external HD that was not hooked up) and showed them all as broken links. Fine.
I tried to open the correct project, at which point iDVD froze & I had to force quit.
Since then, every time I try to open iDVD from Applications, I get a window asking where to look for the photos from the original one I opened, not the usual "create new project/open existing project" window. If I hit cancel in this window, everything disappears but the iDVD icon remains in the dock, but I can't open anything or do anything with it & have to force quit. If I try to do "find file", it just starts to search. Either way the whole program freezes up & I can't do anything with it.
Also, the iDVD menu will be at the top of the screen during this but I can't click to open anything else. As soon as I click elsewhere on the screen, the iDVD menu disappears, the icon is still on the dock, it won't do anything again & I have to force quit yet again(and get a message that iDVD quit while unresponsive).
I'm going to try shutting down & restarting but anyone know anything about this?
Thanks.

Try the following:
1 - delete the iDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iDVD/s cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iDVD folder.
Click to view full size
3 - launch iDVD and try again.
OT

IPhone won't open after trying to download software update

Similar Messages

Maybe you are looking for