IPhone won't receive emails from one specific person

My iPhone 4S will not receive emails from one specific person.
It sends and receives emails from anyone else ok, I can send emails to this person with out problem, but it will not receive them.
If I check my webmail it is there, but it won't download to my phone? If I forward their email to myself from the web the forwarded one will be there, but not their original?
I receive emails from others in the organisation ok. And it used to receive them all ok, on about December 27th it stopped?
Anyone have any ideas on why this has happened and what I can do to fix it.
Thanks
Mike

She did have a 1 in front of the number, however she deleted it and the texts still aren't going through. Any idea what else it could be?
EDIT: Spoke too soon, just came through. It was just liek 20 minutes delayed.

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