Iphone won't restart

My iphone won't restart when I press and hold the restart button. the apple logo comes on screen for a second then a visual of a usb cord and an arrow pointing to an itunes icon appears. Is there something I can do or do I have to take my phone to the Apple store? Please help.

You have to put the phone in the cradle so it can restore from iTunes.
If this doesn't work you can try Recovery mode. Restart your computer, launch iTunes, then put the phone in the cradle while holding the HOME button. Continue holding the HOME button until the phone enters Recovery mode (about 20 seconds). It should then restore from your computer.

Similar Messages

My iPhone 4 keeps restarting it's self & Won't Charge

"APPLE HARDWARE/SOFTWARE PRODUCT PROBLEMS WITH MINE & WORLDWIDE"
1.
24-06-2011
As from Friday 24th June 2011 when I purchased my iPhone 4 it Won't Charge, stays in the red & go above 5% even after 2-3+ days no difference charging plus I tried x4 different Apple charges but it made no difference at all to the problems with the iPhone 4.
2.
24-06-2011
iPhone 4 keeps restarting it's self every 30 seconds
3.
24-06-2011
I do a system restore many times via iTunes
4.
I do a hard reset by holding the power & home button for 45sec x5 times
5.
I do a battery calibration by holding the power & home button for 25secas I'm told via online forum
6.
Just finely get the iPhone 4 updated to latest 4.3.3 OS via iTunes
7.
I leave iPhone 4 to completely dis charge where it won't start at all & then recharge it where charge holds for a couple of hours but then only to turn itself off when the power meter is reading 64% but won't restart after pressing power button.
8.
So I pug the iPhone 4 back on its charger for a couple of hours but it still reads only 1% battery power so I do another by holding the power & home button for 25 seconds as I'm told via online forum up to which the battery meter reads 96% as to will not charge no higher than 93-96% but again the seconds later the iPhone 4 again starts keeping restarting it's self every 30 seconds nonstop all over again.
9.
Nothing has help with this piece of Apple ****.
10.
Reading more online forum where this is a very common problem with it seem that all iPhone models, iPad’s, iPod 4 it also had similar problems as did mine.
11.
Just finely get the iPhone 4 updated to latest x4.more times of the iPhone OS via iTunes which has made NO DIFFERENCE to the continued problems with this APPLE PIECE OF CRAP.
12.
01-09-2011 @ 8:08pm
I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
13.
01-09-2011
Now after a doing a battery calibration by holding the power & home button for 25secas I'm told via online forum. But this time each time it restarts 90% charge, 85% charge, 80% charge, 76% charge & that continues like that again, again & again, what a piece of CRAP…
14.
01-09-2011
Again I plug it in to my computer where it Shows it’s charging a CHARGING icon in the power bar at the top right hand corner of the screen & then a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds
15.
01-09-2011
I Plug it in & once more I do a system restore via Apple iTunes to see once more if it will make any difference, like that will do anything ‘YEA RIGHT”.. And the answer is “NO WHAT A SURPRISE” Now showing 74% charge, continuing to restart every 30seconds
16.
01-09-2011
72% charge, continuing to restart every 30seconds & then showing a PowerPoint icon in the power bar at the top right hand corner of the screen where then continues to restart its self every 30 seconds.
17.
01-09-2011
Then this happens during Sync after a do a system restore via Apple iTunes
18.
Now showing 74% charge & still continuing to restart every 30seconds.
19.
Won’t charge at all while turned on
20.
01-05-2012
Still won’t charge when plugged in plus there is NO CHARGE SYMBOL on the screen to show its charging & so it doesn’t charge...
21.
19-05-2012
Now upgraded to iPhone 4 iOS 5.1.1 & it now continues to REBOOT/RESTART every three to five second regardless of whether it’s plugged in or unplugged NOW & the ONLY way I can get some sort of charge into it is to turn off the iPhone 4 completely but only after it already plugged in to the power & after it’s already restarted it’s self again buy holding the POWER BUTTON down plus flicking the Phone shutdown touch screen button across But still not fixing it’s problem regardless of how many times I’ve upgraded the iPhones 4 iOS MAKING THE iPhone or any iPhone so far totally the most useless mobile phone I’ve ever had/owned & I’ve had a lot of Mobiles over the years that when I get them I test every feature they have to the max in order to make sure there are no problems with it but this time I’ve discovered that Apple iPhones are a piece of TOTAL CRAP and contacting Apple is imposable to do & Vodafone is almost just as bad & certainly not buy email HA?

Hi, did you ever solve this problem?
My 1 year old -- ha! one month out of warranty -- iPhone 4 has been having a nearly identical problem over the past few days.
It started by dying completely so I had the battery replaced, thinking it was simply battery issue.
It then worked again for a moment but started doing exactly what you describe, going through a reset cycle (longer than 30 seconds but who's counting). And it felt quite warm.
Did hard reset, plugged into wall charger and MBP USB but the new battery wouldn't even get a full charge (a whopping 92% after nearly two days). It would even lose battery when plugged in if I opened an app. And all the while plugged in, if I left the phone on, it would cycle through these resets. So I turned it off to try to charge it.
Now suddenly, it's dead again. Totally black, and hard reset does nothing. Up until two days ago there was nothing wrong whatsoever with this phone! And I hadn't even installed a new app that could be the root of the issue. No idea whatsoever what caused this.
Any help would be much appreciated!!

My Iphone 5 phone went black with only apple lit up. Won't restart

My Iphone 5 went black and won't restart. There is a white apple in the middle that lights up. But the phone won't restart.

Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

HT4061 My iphone got wet, shut itself down, and won't restart. What do I do now?

My iphone got wet, shut itself down, and won't restart. What do I do now?

Put it in a bag of rice or silica gel. Leave it there for a week. Do NOT attempt to power it on or charge it before the end of the week.
If it still doesn't work after that, make an appointment at the genius bar and get the phone replaced or buy a new one.

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car

Outlook 365 retrieves same mail over & over -- stops and restarts -- won't sync to iPhone -- won't work with blue tooth in car 'm using Win 8

Hi,
How did you set up your email on your Ipnone? Please refer to the article below and try the method to set up your email:
http://office.microsoft.com/en-in/office365-suite-help/set-up-email-on-apple-iphone-ipad-and-ipod-touch-HA102818554.aspx
Do you use Outlook desktop app? If you are talking about a question related to Office 365 web app, it's better to post your question to the Office 365 forum. You will
get the most qualified pool of respondents there:
http://community.office365.com/en-us/forums/default.aspx
If you means that the problem is with your Outlook desktop app, please try to log on your OWA and check if the problem persists there.
Please let me know the result.
Best Regards,
Steve Fan
TechNet Community Support

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M.

IPhone won't sync after upgrading to Leopard

My iPhone won't sync, or even show up in iTunes, after upgrading to Leopard. I've tried restarting my Macbook Pro, trying different USB slots, closing and reopening iTunes, everything. Has anyone else had this problem??
I've tried everything apple suggests:
1. The iPhone battery might need to be recharged. For information about charging iPhone, see "Charging the Battery" in the iPhone User's Guide.
2. If that doesn't work, disconnect other USB devices from your computer and connect iPhone to a different USB 2.0 port on your computer (not on your keyboard).
3. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Note: If you enter the PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
4. If that doesn't work, restart your computer and reconnect iPhone to your computer.
5. If that doesn't work, download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.

You might need to remove and reinstall the Apple Mobile Device Service. Follow the link below for info on how to do this.
http://docs.info.apple.com/article.html?artnum=306637

When i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.

when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.

You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this.

Iphone Won't Show Up In Itunes. Tried many fixes already.

Iphone won't connect to Itunes. I've updated mobile driver, uninstalled and reinstalled Itunes, and have restarted all devices. My phone still will not connect to itunes. Any fixes out there?

Hello Swo131,
The following article provides some additional troubleshooting steps that may be helpful in getting your iPhone to reappear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

IPhone won't show up in itunes but does show up in iphoto (?)

So my iphone won't show up in itunes, but is recognized by iphoto.
I did recently sync the music on the phone with another itunes on a windows pc because I was getting on a flight and wanted to hear the show that I had just seen and downloaded. Could that be the issue?
I figured when I got home I would just re-sync it to my own itunes and it would just delete what I had already listened to but no such luck. It is not even recognized: itunes could not open iphone due to unkown error.
I've already used the troubleshooter, and have restarted etc. Any ideas?
Any help is much appreciated.

Try another usb port or this:
http://support.apple.com/kb/HT1224

My iPhone won't show up in iTunes

I have deleted all Apple software and redownloaded it (everything is updated)
My iphone won't charge from my computer, but it makes the "noise" when I plug it in and take it out. (So i'm assuming my USB ports are okay) It does charge, however, when I leave my phone plugged in and restart it, when it goes to the Windows screen, but as soon as that goes away, it stops charging.
I tried to see if my USB ports were working but under device manager, it's blank. My plug and play is on automatic.
It has worked before, but I'm not sure what happned. This computer is almost a year old, nothing is wrong with it.
And the cord works because I can charge it through the box in the outlet.

Yes. I have updated iTunes, checked the cable, I have Apple Mobile Device Support installed, and I restarted my iPhone.
I can't verify that the Apple Mobile Device USB driver is installed because my device manager is blank. But I did delete everything and redownload it so it should be there.

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. Thi

My play lists and songs on iTunes and on my iPhone won't play. They are light grey instead of black and nothing happens when I click on the songs. All of the songs were either from CD's or from iTunes that I purchased. I have home sharing turned on. This is a new issue. It used to work fine. I tried restarting my iPhone and syncing with iTunes. Neither worked. Please help!

Try delete those songs using iTunes by de-selecting and sync. After that mark those songs and sync again.

My iphone won't switch on. I've tried holding the power and home button more than 30 seconds up to a few minutes but it didn't switch on and went straight to recovery mode. It died of a low battery and i already fully charged it i checked with my itunes.

i really need help here. I have only used my iphone for a month. my iphone won't switch on. it died of a low battery and i've already fully charged it and usually before it even fully charged, it will turn back on right but in my case nothing happened. i've tried holding the power and home button for 30 seconds and up to 2-3 minutes but no logo appear. it went straight to recovery mode. there's nothing wrong with my cable, i checked with itunes and this happened once a week ago but it did switch back on after i tried a few times but now it just won't switch on. i also have problems with my screen as there's some noises to the screen (i hope you get me) and when i turned the camera on, it was as if the whole screen is shaking. i'm currently studying in the middle east and there's no apple store here so i cannot use my warranty. i will only be back home in summer. please help me what should i do to at least switch my iphone on first.

I did a little bit of experimenting. I have an iPad original versions myself. I took it out of the box knowing that I haven used it in months and I expected the battery to be dead and sure enough the battery was as dead as I imagined it would be. For the first 30 minutes I experienced exactly what you are experiencing, but then the iPad suddenly powered up on its own (like it does when plugged into the charger) and I am using it now to type this response to you.
My point is that I am starting tothink that your battery has suddenly died on you for some reason or you have a hardware problem now. I would still try leaving the iPad charge for a while longer - maybe even overnight - and then try again in the morning. Unplug the iPad and try resetting with the home and sleep buttons. Try plugging the iPad in again. Unplug it, try restarting again. Let it charge for a while again.
After trying something like that, if it still will not start up, then I think it's time for a trip to an Apple Store and see what the Apple Techs think.

My IPAD went blank and won't restart...and ideas?

My IPAD went blank and won't restart...and ideas?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

Iphone won't restart

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