IPhone won't restore after upgrade

I updated to iOS 5 this afternoon. phone worked great for a few hours then all of a sudden said to plug it in to restore and my phone was dead. now when I try and restore I keep getting the error "An Unknown Error has Occured (-1)". what is going on? I've tried restarting everything and using different cables at least 10 times and no luck, anyone experiencing this?

Finally it updated to iOS5.
But EVERYTHING has disappeared off my iPhone. Music, photos, movies, podcasts, all installed apps.

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