Iphone won't syn with exchange server

iphone won't sync since updating to IOS 5.1.1; get mesage saying "unable to verify" or can't connect with server

I have gone through several steps including restoring the account, resetting the account and genius bar completely wiped my iphone clean and restored the software and I still cannot sync with wxchange. Account will not verify

Similar Messages

  • IPhone won't sync with Exchange Server

    When I set up an account with my exchange server it's able to authenticate but it is unable to sync mail or calendars. When I try it gives me an error which says "Cannot Get Mail. The connection to the server has failed."
    The log says
    Sat Jul 17 09:25:19 Pixel configd[25] <Debug>: CaptiveNetworkSupport:UIAllowedNotifyCallback:70 uiallowed: true
    Sat Jul 17 09:25:21 Pixel MobileMail[170] <Warning>: EAS|EAS Protocol Manager set to ASProtocol12_1
    Sat Jul 17 09:25:21 Pixel MobileMail[170] <Warning>: EAS|EAS Protocol Manager set to ASProtocol12_1
    Sat Jul 17 09:25:24 Pixel configd[25] <Debug>: CaptiveNetworkSupport:UIAllowedNotifyCallback:70 uiallowed: false
    Sat Jul 17 09:25:26 Pixel configd[25] <Debug>: CaptiveNetworkSupport:UIAllowedNotifyCallback:70 uiallowed: true
    Sat Jul 17 09:25:31 Pixel MobileMail[170] <Warning>: ERROR: MFMessageErrorDomain/Generic - The connection to the server failed.
    Sat Jul 17 09:25:32 Pixel dataaccessd[1644] <Warning>: DA|Yikes: got an unhandled top level error 111
    Sat Jul 17 09:25:32 Pixel dataaccessd[1644] <Warning>: EAS|ASFolderSyncTask failed: Error Domain=DAErrorDomain Code=111 "The operation couldn’t be completed. (DAErrorDomain error 111.)"
    I don't believe this is a generic problem with the server because other users with iOS 4.0.1 and iPhone 4's are able to use the server. When one of those users who successfully uses it with his account configured his iPhone to access my account he received the same error. I am able to use my iPhone to access exchange accounts on other servers. Therefore I suspect there is a problem with just my account on just this server when it is accessed from any iPhone.
    Has anyone seen anything like this before? Is there anyplace I can look up "DAErrorDomain error 111" to get more information on what may be failing?
    Message was edited by: schoaff

    I have the same problem - authenticates but will not sync. My 3gs used to work.

  • IPhone won't synch with exchange server after ios5 upgrade

    I upgraded to ios5 last night.  I did not get the 3002 error however after reboot it asked me about use of location services, etc and then later about the "find my iphone" feature - at this point the phone got stuck - no matter which selection I made when I picked the Done button nothing happened.  I had to do a reset and it came back up OK (not sure what the status is of Find My Iphone feature - but more pressing is the fact that I can't connect to our exchange server.  After putting in my credentials it seems to connect and the name of the mail server gets filled in, but then in the next step it says "Unable to verify account information" and its game over.
    Any thoughts if this is a phone setting or a server setting?  I think we are using Exchange 2003.
    Thanks - Jack Jolly
    CAD Admin, URS Corp

    Not sure what happened - but its working now.  Our IT guys may have done something on the server side.  If I can get any details I will post them.  Look forward to picking up additional tips from this forum!

  • Iphone not syncing anymore with exchange server

    my Iphone has worked perfectely for a few months with exchange server for synchronising agenda's and email receiving and sending out via exchange....
    Since a few days not working anymore, everytime info wrong pasword. All settings are correct, what could be the problem. My Iphone receives direct ema-ils, works on internet...and can sentout, my mobile me works perfect, only not the exchange server is not working anymore.
    please help.

    I assume from what you posted that you mean the user has created contacts in the "default" address book instead of in their Exchange address book.
    If that's the case, then can not be "moved" to the Exchange address book. The user will have to export them from whatever contact manager they are syncing that particular contact list with and import them using their Outlook client, or they will have to re-enter them in the correct address book.

  • Contacts created on iPhone won't sync with exchange, only via USB

    When I create a new contact on my iPhone from within the phone app, it doesn't get synced to my exchange server, in fact it doesn't show up anywhere in the contacts app or under contacts in the phone app. If I create a new contact from the contacts app it only allows me to create it in my exchange contacts folder but it does sync properly. When I create a contact from within the phone app I am not given a choice of group at all and unless I have a recent call from that contact, it is nowhere to be found on my phone or computer. So the question is how do I get new contacts created on my phone from within the phone app to sync with exchange? The only way I have been able to sync contacts created within the phone app thus far has been with iTunes via USB which works fine but I want to sync contacts bidirectionally via exchange ota.
    Thanks for any help

    I have more information to share.
    When you launch the Contacts app on the iPhone, hit the "Groups" button in the top left. What I see on that page are these 3 sections:
    All Contacts >
    From My Mac
    All From My Mac >
    Group A >
    Group B >
    Group C >
    etc
    Foobar (Exchange)
    Foobar Global Address List >
    After many hours of trial and error, I have come to the understanding that the iPhone Contacts app has potentially multiple data stores which seem to correspond to each sync source configured (eg AddressBook, Exchange, etc.) Refering to my example above, I have enabled Contacts syncing with my AddressBook (via iTunes) and an Exchange mail account, so my iPhone shows 2 separate sections with the generic "All Contacts" appearing as the first section at the top.
    Entering the contact listings page via the "All Contacts" button will show an integrated list of contacts from all sync sources (in my case, two: contacts from AddressBook on my Mac and contacts from my Foobar Exchange account).
    If you click the "+" button to add a new contact when you have entered the listing page via "All Contacts", it seems the record is only stored on the iPhone and does NOT get sync'd. Specifically, it does not get synced to the Mac AddressBook nor to the Exchange account.
    However, if you have entered the listings page via any group in the "From My Mac" section or "Foobar (Exchange)" section, and create a new contact via the "+" button there, that contact DOES get sync'd to the appropriate sync source (AddressBook or Exchange in my case).
    Furthermore, if you enter the listings page via a specific group in the "From My Mac" section (eg "Group A") and create a new contact from in there, it will appear in "Group A" in AddressBook after sync. If you enter the listings page via the generic "All From My Mac" button, then the new contact will be added to whatever group you have specified in iTunes (under the iPhone Info tab etc. as mentioned in the prior post).
    All up, I guess, there may not be a bug here after all. I must simply always remember to add new contacts when I am in the "All From My Mac" section, if I want them to be synced to my Mac.
    However, I do think that it's a confusing and poor user experience (and may lead to loss of data) if you add new contacts from the generic "All Contacts" entry point, because they will NOT be synced as you'd expect them to. I am guessing this also might only happen when you have multiple sync sources defined, simply because the app doesn't know which sync source to associate them with: AddressBook or Exchange? But, at the point of adding that new contact, the app should prompt you for the sync source to use, or at least WARN you that your contact is going to be an orphan record solely residing forever more on your iPhone. If you ever reset your iPhone those contact records would be lost forever.

  • After 3.0 Upgrade Calendar won't sync with Exchange server

    I was running 3.0 beta and everything was working fine. I then upgraded to 3.0 GA and my calendar no longer syncs over WiFi with our corporate Exchange server. Both mail and contacts are working fine. I did a number of things to try to resolve the issue, the last was to erase all content and settings. Nothing has worked. Anybody have any ideas.
    Steve

    Update: I got it working... In 2.0, I had my calendar options set up for sync-ing the last 2-weeks. After going to 3.0, my calendar went blank but when I changed the sync parameter to 'All Events', everything started to work again.
    Please let me know if you have the same failure and if this trick worked for you too.

  • Iphone does not work with exchange server 2003

    keeps saying server not found....

    You have to activate Exchange ActiveSync for each user's mobile device.  This is done by the IT folks in the back office.
    http://www.google.com/url?sa=t&rct=j&q=&esrc=s&frm=1&source=web&cd=4&sqi=2&ved=0 CDwQFjAD&url=http%3A%2F%2Fimages.apple.com%2Fiphone%2Fbusiness%2Fdocs%2FiPhone_M S_Exchange.pdf&ei=API8UN6UCIiB6AGzgoHYDw&usg=AFQjCNHykbMLl4i_zgFoN2AAF6P5ucjrow

  • Hidden Contact Subfolders are visible on iPhone after sync with Exchange Server 2007

    Hello,
    We have encountered an issue where synchronizing the iPhone with Contacts from an Exchange Server 2007 mailbox, causes hidden contact subfolders (from Outlook) to be visible and appear in the Groups list in the Contacts App on the iPhone.  This does not occur with Exchange Server 2010 mailboxes.
    We have a 3rd party application that creates hidden subfolders in the default Contacts folder on Exchange Server 2007 mailboxes.  The hidden folders do not display in the Outlook client, Blackberry or on an Android phone.  We did see that they were showing up in Outlook Web Access until we applied this Microsoft Exchange Server 2007 Service Pack 3 Rollup 2 patch unto the Exchange server:
    http://support.microsoft.com/kb/2210042 - A sub contact folder is still visible after you set the "PR_ATTR_HIDDEN" attribute to "True" in an Exchange Server 2007 environment.
    After the patch was applied, the hidden contacts do not show up anywhere else.  However, when we synced the mailbox to an iPhone and synced existing contacts, all of the hidden folders appear in the Contact Groups list.  Is there a way to hide the hidden sub contact folders on the iPhone and prevent them from appearing in the Contact Group lists?
    Any help provided would be most appreciated.
    Thanks and Best Regards

    Hi SBuchan,
    I have an open case with Microsoft about it.  It is an issue with ActiveSync in Exchange 2007 that sends the hidden objects.  Microsoft tried to resolve this in Exchange 2010 by sending a delete message after sending the hidden objects to remove them from the device.  Am awaiting to see if they will approve a design change to Exchange 2007 ActiveSync to prevent the synching of hidden objects.

  • Syncing my iphone 3gs with exchange server 2007.  Is there a way to delete from iphone, without it deleting from my outlook ?

    syncing my iphone 3gs with exchange server 2007.  Is there a way to delete from iphone, without it deleting from my outlook ?

    iCloud does not sync which apps are installed on each device. Deleting an app off of one device has no effect on the others.

  • Yearly recurring meeting created on iPhone breakes iCal sync with exchange

    I encounter a reproducable bug with Snow Leopard 10.6.1's iCal stopping sync with Exchange 2007 SP1 (Update Rollup 7), as soon a i create a yearly recurring meeting on iPhone 3GS connected to same Exchange Server via Active Sync.
    After creating this meeting, syncing in iCal is broken, reporting following error:
    iCal[31968]: GetCalendarItem operation failed
    iCal[31968]: error = Error Domain=CalExchangeErrorDomain Code=-11 UserInfo=0x117a06cc0 "iCal kann keine Ereignisse im Kalender „Kalender“ aktualisieren."
    iCal[31968]: Queue operation failed
    iCal will never get synced anymore, until this one meeting is deleted via iPhone, OWA or Outlook. Please note: E-Mail and contacts still sync without problems.
    Can anyone having a similiar setup confirm this to be problem!?
    Where can i "report" this officially to apple?
    Used versions:
    Mac OSX 10.6.1
    iCal 4.0 (1362)
    iPhone 3GS 3.1.2
    Exchange 2007 SP1 Update Rollup 7
    So everything up to date, except for exchange 2007 missing some fixes...
    To better reproduce this, here's the procedure:
    On iPhone create a new meeting, make it "whole day", set recurring to "weekly" and voila, next time you sync iCal it stops with exclamation mark!
    After testing, delete the meeting, but make sure to delete ALL instances, otherwise syncing won't work anymore:-(

    Hello all there,
    i was strubbeling with the same problem, but i found 'a' solution.
    Let's hope that apple would fix this in the next version of iCal.
    If iCal is saying that it cannot be synced, and you found an error like this "error = Error Domain=CalExchangeErrorDomain Code=-11 UserInfo=...." in your console, try this (read carefully).
    *What i have done.*
    1. Get an pc with MS Windoos en MS outlook in your exchange network (yes really, you need it)
    2. Open MS outlook (i used 2007).
    3. Export your calender to a .pst backup file
    4. Then navigate to "View > Current View" and hit "all events".
    5. Select all events then delete them all
    6. Import your backup file to the calender.
    7. From step 3 to 6, they are waste of time.
    *So... what you need to do*
    01. Open iCal and remove your exchange account.
    02. Get an pc with MS Windoos en MS outlook in your exchange network (yes really, you need it)
    03. Open MS outlook (i used 2007).
    04. Then navigate to "View > Current View" and hit "returning events".
    05. Note all of your returning events in notepad (also events from the past).
    +You can also delete these events from the past+
    06. Now delete all these "returning events".
    07. Press the send and recieve all button in outlook.
    08. Grab a cup of coffee
    09. Start iCal and re-setup your exchange account.
    If your exchange account is syncing with iCal then you can recreate the returning events. If it isn't syncing try to remove some other data, but be shure that you have created a backup file.
    In my case the error was in one of the returning events, but i have figured that out to delete group of events en try'd to sync again.
    Please note that my 3G iPhone was syncing very good, at time of this problem.
    This are the console error messages:
    11/6/09 06 Nov 15:16:26 iCal[291] Couldn't find an NSTimeZone to match the SerializableTimeZone
    11/6/09 06 Nov 15:16:26 iCal[291] WARNING: Failed to find TimeZone Identifier for Windows MeetingTimeZone: Casablanca
    11/6/09 06 Nov 15:16:26 iCal[291] error = Error Domain=CalExchangeErrorDomain Code=-11 UserInfo=0x11a287ee0 "iCal can’t refresh events in the calendar “Calendar”."
    My setup:
    MS SMB 2008 with Exchange 2007 (full updated till 2009/11/06 - today)
    iPhone 3G 3.0
    Mac OSX 10.6.1
    iCal 4.0 (1362)
    So.... i hope that you can fix your problem with my post.
    I will subscripe to this post for a while, so if you need some help; Post it!
    Have a nice weekend!
    Message was edited by: Ronald Veenbrink

  • Can't sync IMAP inbox with Exchange Server 2003

    Since Lion doesn't work with Exchange Server 2003, I set up an IMAP account in Outlook 2011 via Davmail for myself and a colleague on our laptops. This has worked for my e-mail account (syncs on multiple computers, including one running Exchange directly, and with my iPad's mail client), but not for my colleague.
    For some reason, my colleague's inbox receives pushes from the server, but won't send back changes made in Outlook. Messages that have been read remain unread; deleted e-mails go into what is purportedly the server's trash in Outlook 2011, but remain in the inbox on the server. Changes made on the IMAP on the laptop also don't sync to my colleague's iPhone.
    Our configuration is the same.
    Any ideas? Could it be on the server side?
    Thanks!

    I feel your pain. I also am a lone Mac user in an entire building full of PC robots, and the IT people haven't got a clue.
    I've been trying to get Mac mail working with the Exchange server here, but it's just not happening. I've managed to get Entourage working though, which is far from ideal but significantly better than the web-based version of Outlook that I'd been having to use up till now.
    For entourage, then yes - the incoming and outgoing servers are the same. You may need to ask your recalcitrant IT people which port numbers to use, but give it a whirl anyway.
    Best of luck,
    Boris
    UK

  • IPhone won't sync with Outlook calendars

    My iPhone was set up and syncing fine with my work email address (Outlook 2010). Then I had a second email account added to my Outlook so that I could get within an agency's address book and such. Once that happened, it stopped syncing. I've tried clicking in iTunes to "Replace information on this iPhone" and resetting the sync history. No dice. I've tried uninstalling iTunes and Apple device support and reinstalling, and that didn't help. In iTunes I have the choice of All calendars or Select calendar, but only one calendar (called "Calendar") is my option, and it doesn't sync either of my Outlook calendars.
    Any ideas?
    Thanks.

    Just to add to this. Another thing I thought of, is:
    If your outlook is connecting to an Exchange server (this includes hotmail services, MSN services and Live services) did you set up the iPhone mail account as 'exchange too'?
    If so, the iTunes won't need to sync mail data, calendars and tasks with your iPhone as all of this data is stores centrically on the server. Your iPhone only pulls the last 'x amount of days' OR the exchange server pushes the last 'x amount of days' worth of data.
    Because of this, there is nothing to sync. When you add a contact to iCal on the iPhone, it should sync with the server. IF NOT, check yours ync settings on the iphone mail, calendars and contacts setting for that particular account.
    OTHER SCENARIO: This applies to WebDAV calendars too.
    OTHER SCENARIO No 2: Read my previous post. If that doesn't work, then I would suggest referring to Microsofts Outlook KB's about external programs being blocked access to Outlooks Calendars Stores.

  • How do I sync my contacts with exchange server?

    I have a mac and an ipad and an iphone and my office is all microsoft and pc's.  We are running outlook and exchange server.  My email works fine.  My calendar works "just ok" as it is quirky.  The BIG problem is syncing my contacts on all three devices with my company's contact list which lives on the exchange server.  What is the deal with this?  Is there a work-around?

    Let me fill in some blanks.  I have a powerbook running Lion and using mail, addressbook and ical.  My office is all on pc's and outlook and connected up on our network with exchange server.  So here is the issue:
    a.     It first surfaced when we got iphones.  Apple connects to exchange server's email and calendar relatively well but we have a COMPANY contact list that works great on exchange and outlook on everybody's PC's but DOES NOT work with the iphone unless you buy a third-party app that costs like $300.
    b.     THEN, I decided to get a mac and I have the same problem with the native apple applications (mail, addressbook and ical).  Everything works EXCEPT addressbook.  Basically, I have to create a fully redundant addressbook that will not talk to the exchange server company contact list.
    So my question is really this:  I don't want to have a separate contact list for my company contacts that does not sync with the mother ship.  I don't like not having all my contacts on all my devices.  It seems that there is a problem between the global contact list in exchange and my addressbook contacts on my apple devices.
    Does anybody know about this issue and does anybody know how to solve?

  • Mac Reminder (Mountain Lion) cannot sync with Exchange Server 2010

    Hi All,
    My boss is using iMac reminder (Mountain Lion), iPhone and iPad sync with his Exchange Server account, He cannot sync Mac reminder with Exchange Server last week. However, there are no sync problem of iPhone, iPad and the other iMac.
    My boss mail to me 'Just noticed that my iMac reminder is not in sync with the server. IOS device is in sync though. Tried unchecking calendar+reminder on account setup and rechecking but still no good. Any ideas?'
    Could anyone help me?
    Thanks,

    Started experiencing this same issue with new Macs on Moutain Lion connecting to MicroSoft Exchange Server.
    ERROR Says:
    Calendar can't save the event "event name here" to the Exchange server.
    The account "describes calendar name" currently can't be modified. to discard your changes and continue using the version of your calendars that's on the server. click Revert to Server.
    Then gives the buttons "Revert to Server" "Try Again" or "Ignore"
    !!! Somehow it seems like this is a known issue, otherwise WHY would Apple have given us those 3 buttons to click on?
    Needless to say this is causing productivity problems as it disrupts the very busy schedule of many users. Apple needs to provide some workaround for this.

  • All sub-folders in Mac Mail cannot synchronize with Exchange Server 2010

    Hi all,
    All sub-folders under Inbox in Mac Mail cannot be synchronized with Exchange Server 2010. There are 2GB messages size in Inbox folder and 500MB messages size under Inbox's sub-folders. All messages can be sent out and received and it can work in Outlook 2007 and Outlook 2010 normally. However, all messages in sub-folders cannot be synchronized (empty sub-folders).
    Does this problem relate to message synchronization order of Mac Mail with Exchange Server? Do all sub-folders messages be synchronized after synchronization complete of Inbox? The synchronization of sub-folders will not happen if the synchronization of Inbox does not complete, doesn't it?
    All messages synchronization is over internet. Can anybody help?
    Thanks a lot
    DT1640759

    Hi,
    1.please check the mailbox send and receive quota for exchange 2013 migrated mailbox.
    2.Please check the email attributes of the exchange 2013 migrated mailbox because it seems to be a problem with that particular mailbox.
    3.Then do the message tracking and that would be the only way to find the where the send messages has gone.
    4.Please check and confirm you have an enough space on the disk where exchange queue database is residing.
    I think I need to create a receive connector in the 2013 to receive from 2010 ?
    No need ,by design  exchange 2013 cas server default frontend receive connector will be having an
    entire ipv4 and ipv6 segment and anonymous connection is checked by default.
    I think I also need to create a send and receive connector for 2013 users to each other?
    No need , an intra organisation send connector and the default receive connectors in exchange will be used
    for internal mail flow between the exchange 2013 users.
    Please reply me if you have any queries .
    Regards
    S.Nithyanandham
    Thanks S.Nithyanandham

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