IPhone won't turn off or connect to wifi
I have the iPhone 4S and recently I have been encountering many problems with it. I don't know if they are problems with the hardware or the software but my facetime hasn't worked in a long time and my phone hasn't connected to wifi in the past two months. Sometimes the wifi turns off and the bar to turn it back on is dim while other times it turns on but doesn't acknowledge anything to connect to. In addition to the wifi troubles, occasionally my phone screen will turn black for a little while and after some time it will just wake up. The apple doesn't show up so I guess that means the phone isn't turning off- just sleeping. Also, sometimes my apps won't load and then my phone will automatically turn off. Occasionally, my touch screen stops acknowledging the fact that I'm touching it and other times my phone won't turn off. I hold down the power button and the phone just goes to sleep. As you can probably tell, my phone has been malfunctioning a lot and it is starting to get annoying. I don't want my apps to be deleted because I have some that are no longer in the app store and they are very valuable to me. My computer storage is too full to back up my phone though. Any suggestions on how to solve my problem without deleting my apps or any of their saved information?
Thanks,
A frustrated iPhone owner
Hard to tell. However, since the iPhone does not have user serviceable components, once you opened the device, you forfeit any warranty or post warranty support from Apple and the forum. You are going to have to try and figure this one out on your own.
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Solved!
Go to Solution.Sure..
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stevejobsfan0123 wrote:
The Find my iPhone service option is given to you when you first set up the device. If you just reset it, you may have been given that option. So, in other words, the service may have been enabled even if you didn't realize it. You can then go to www.icloud.com and click on Find my iPhone, and have it play a sound. Or, you can use the Find my iPhone app on your mom's iPhone, but the service would still need to be turned on on your iPod.
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Welcome to the Apple Community.
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Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario
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