Iphone won't turn on after a failed update

i have a brand new 5s its not even a year old, in a life proof case so its as good as new!
i had installed the iOS 8.01 and it was working fine, tonight i decided to install 8.02 and my phone is completely unresponsive
The upgrade failed to install and now my iPhone keeps turning off and back on..
but only to the APPLE screen and then it goes bright blue for a quick second and turns off completely.
and then starts doing that over and over again!
Naturally i thought id try hooking it up to my Mac but iTunes can't even detect my phone since its not completely ON...
PLEASE HELP

Hi val0891,
Thank you for using Apple Support Communities.
To help resolve this issue I'd like you to please put your device into recovery mode, and restore it using iTunes.  After restoring, you can then restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H.

Similar Messages

  • My iphone won't turn on after error in update

    Before it would say "searching..." where my service would be, I went to Verizon and they said to update my phone. I did and it said that there was an error and now my phone wont turn on, it would say "Itunes" in a red bubble. HELP =( !!

    my iPhone 5 was doing the same thing. so i updated it as well. its stuck in recovery mode (red iTunes logo).

  • My iphone won't turn on after recent update

    My iphone won't turn on after recent update. How do I fix this?

    2 more options:
    Restore from backup
    Restore as new
    http://support.apple.com/kb/HT1414

  • IPhone won't turn on after brief blue screen.

    My iPhone is currently broken, won't turn on after a blue screen appeared briefly. Won't even connect to my PC or iTunes. Won't even charge with my charger or using a new charger from a family member. Won't hard reboot by holding home top button. Anyone know what my situation is? Checked over the internet and couldn't find any similiar situations. Also this occured after i was browsing Reddit so nothing intense was occuring on my phone at the time.

    I'm afraid you'll have to get it looked at by visiting an Apple Store or Authorized Service Provider next to your place or by contacting Apple:
    Apple - Support - Service Answer Center

  • IPhone won't turn on after attempting to restore!

    My iPhone will not turn on after trying to restore it it starts to boot up fine then it goes back to the black screen and it keeps doing this please help!

    Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

  • IPhone won't turn on after trying to restore to beta version.

    I was trying to restore my iPhone to the latest beta version and during the restore, an error occurred and my iPhone won't turn on, and iTunes does not recognize it anymore. Now, when i try to turn it on, the logo appears and then appears the "connect to iTunes" image and IMMEDIATELY the screen turns white and Apple's logo appears again and starts all over again.

    If you're a registered developer, you have access to the developers forums. iOS 5 beta can NOT be discussed in the public forums. If you're not a developer, bummer... you shouldn't have installed a stolen beta on your phone, should ya?

  • Iphone 5 won't turn on after 8.3 update

    I just updated to the 8.3 and now my phone won't turn on. I've tried holding the buttons down and nothing. I don't want to do a factory restart!!! So what are my options now?

    Hello PyroTheRedBean,
    Thanks for using Apple Support Communities.
    Please follow the troubleshooting in the article linked to below for your iPhone not turning on.
    iOS: Not responding or does not turn on
    Take care,
    Alex H.

  • IPhone won't turn on after replacing LCD and Screen

    My dad replaced the glass digitizer and LCD panel the screen won't turn on. what could go wrong that would cause this?
    I plugged in into the wall charger and it made the charging sound but still the screen didn't turn on. The sound works and vibrator also. I held the home and power button and nothing happened. I took a snapshot and I heard the picture sound. I also hooked it up to my computer and iTunes synced it but still the screen did not turn on. What could I do to make my screen show and be able to use my phone again? Please Help!! Thanks in advance !

    As deggie poined out, it could be any number of things. If your dad can't fix it, you may need to find a competent repair shop or buy a new phone. Apple will not service that one.

  • IPhone won't turn on after update

    I tried to do an update on my iPhone4 and now the phone won't turn back on and iTunes isn't saying that it's in recovery mode.

    I have already tried that, and it just comes back to the screeen that says I need to connect to iTunes, which I am.

  • My MacBook Pro won't turn on after the new update.

    I left my MacBook Pro out and open for it to update and install the new software. When it finished, I connected my iPhone 5s with the laptop via the USB cable. And it completely shut down. And it won't turn on, restart, nor charge.

    Did you try this?
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Apple TV won't turn off after 2.2 update

    I was just wondering if anyone else has this problem after the new update.
    After updating to the new 2.2 software......I am now unable to turn the device off. I used to just hold the center button down for 5-6 seconds and it would turn off. I didn't want to leave it on all the time since I only use it once or twice a week. But now.......doing the same thing has no effect on it at all. Is this happening to anyone else ? I know a lot of people just leave it on all the time, and I guess I could do that as well. Hahaha.......... seems I don't have any choice now. Is this a new feature that comes with the 2.2 software ?

    Because of Genius and another feature, the ability to put the AppleTV into standby has changed. Either you can go to the main menu and press Play/Pause for 6 seconds (like you used to, but only works from main menu), or you can go into Settings where there is a new StandBy option that can be selected.

  • Ipad 3 won't turn on after ios 6 update

    Hi everyone,
    I'm at a loss!  My Ipad 3 was working fine, and while fully charged I updated to ios 6.  Everything worked fine and I was thrilled.  While at work, I turned the Ipad off, and now it won't turn back on.  I've tried resetting, I've tried holding down the power and home buttons (repeatedly, and for long time periods), and I've tried to restore it using my itunes but my computer now doesn't recognize the device when I plug in the USB. but I never see any reaction by the device. No icons on the screen, no apple logo, no nothing... I updated itunes, still the same problem.  So, for the life of me, this fully charged relatively new working fine 64G Gen 3 Ipad just won't turn on.   Any additional ideas before I dare to go in the crowded apple store for assistance?
    Thanks, Hollie

    Try this...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430
    If no joy... Try a Restore...
    1: Connect the device to your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.

  • MacBook (Mid 2009) won't turn on after installing software updates.

    My macbook white (mid 2009) won't turn on. I was going to install mountain lion so I performed a software update. I click install and reboot. It installed within a few minutes, but when it was rebooting the apple logo and the buffering sign popped up, and that went on over night. So I held down the power button to turn it off. It did the same thing, what should I do?

    Not the right time to update and go to sleep. What updates? How much free space was on the hard drive?
    Try inserting the OS installer disk in the optical drive and powering up holding down the c key.

  • Has anyone encountered their iphone won't turn on after installing the 8.1.3 update?

    Has anyone else encountered this problem?  The update took about 15 minutes.  After the update the phone wouldn't turn back on. I hit the power button and a the iTunes logo appeared with a lightening cord, so i plugged into my pc to iTunes.  iTunes had a pop up telling me that I needed to restore the phone back to factory settings and I would lose all my data that isn't on icloud.  Before I hit restore, are there any other things that I should try?  I already tried hitting update again and it won't complete the update.

    The message is correct. Once you see the iTunes logo and the USB cord your iPhone must be restored. It has already lost all data stored on it. You can recover your data from a recent backup if you have one. You can recover all purchased music and apps without the backup. When I updated our 2 iPhones, I backed each of them up to iTunes before updating just in case. I recommend that you do this before you do any future updates.

  • IPhone won't turn on after a non-iTunes iOS6 update

    Hi Fora! I just updated my iPhone 4S to iOS6 yesterday via an update message I got on my iPhone. The update went overnight while I was sleeping, and when I woke up my iPhone was off. I tried to turn it on and just get the black screen with the apple logo on it, and it just stays there. Whatever I press next the iPhone restarts and I get no further. I tried to do a hard-reset on it via iTunes, however when it's about to finish I get the error message that the recovery prosses has failed.

    Hey,
    I've got the exact same issue with my new iPhone 4S. Updated using the on-screen prompt. I plugged in my 4S into the laptop to finish everything off and I get a message statng my phone needs to be restored to factory settings in order to update the OS. I do that, and now my mac is downloading iOS6 (strange when I thought my 4S had already done that), starts installing (or extracting) the update, and then I get the prompt that the update is not compatible with my current model. Now, if I try to turn on my 4S it simply stays on the Apple logo, first it's bright, then it dims down a bit and after a few minutes the phone switches off. Hard resets, trying to sync it with iTunes, nothing works, it just stays on the logo and nothing happens. Very frustrating and I've tried all the reset/restore tips provided and nothing works! Anyone know what is causing this or what can be done to fix it or do i just have to go in and get my handset replaced?
    Thanks.

Maybe you are looking for

  • I have lost my serial number and need to find it, or get a new one.

    PS CS3 was installed and used successfully, until my teenager crashed my computer. I still have all of the icons in place, but I am not able to activate them. The box is long gone, along with the serial number How can I work through to find the seria

  • Missing attributes in soap generated from wsdl schema

    I've generated java control (jcx) from a wsdl and now I'm trying to send a soap message using a generated test jws file. <Values> <Value Line="1"><![CDATA[bla]]></Value> <Value Line="2"><![CDATA[bla]]></Value> <Value Line="3"><![CDATA[bla]]></Value>

  • After instllation firefox won't open

    I tried to upgrade to firefox 4. When checking for plug in compatability the installation crashed. I restarted the computer and tried to start firefox. There was a short period when the computer was busy but firefox never opened. I tried to remove fi

  • Cannot Shutdown OC4J on Windows 2000 Pro

    I have just upgraded my networks OS from Windows NT4 to Windows 2000 Pro. We are using 9iDS R2 and since the upgrade the Shortcuts to Shutdown OC4J have stopped working. Is this a common side effect of the OS upgrade? What is the solution? Thanks

  • The screensaver  wont start on my mac mini nor sleep

    the screensaver on my mac mini wont come on nor will my mac sleep.  I set the screen to 2 min but nothing happens.  set sleep to 15min but nothing happens. all my apps are closed but still wont work. i am new to macs please help. i have reset my pram