Iphone won't turn on, and says 'unknown error 2009' when trying to restore?
this morning my iphone turned off and wouldn't turn on. I plugged it into the charger and it said to connect it to itunes. Once i finally did that, at first it couldnt detect it but now it keeps telling me an iphone has been detected in recovery mode and to sync it I need to restore it.
Here's the problem, everytime i try to restore it, it comes up with something along the lines of, it cannot restore becvause of 'unknown error 2009' and as soon as i unplug the phone it turns off. What can I do?
I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck.
Similar Messages
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Ipod nano gets unknown error -48 when trying to restore
Hi All
My Ipod nano gets unknown error -48 when trying to restore and download the software update. Specifcally, when I connect my ipod, I get a message saying itunes cannot access the ipod and that I should restore it. I go the the ipod tab, hit the restore button and the download begins (approx 16mb). The download completes, and then I get this message :
There was a problem downloading the ipod software for the ipod "ipod". An unknown error occurred (-48).
Please help !!!!!Even though not specifically listed, try the steps here:
http://support.apple.com/kb/TS1372
If you know someone with an XP windows machine try the reset utility on their computer. -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
Unknown error 1603 when trying to restore my iphone 3g in itunes - help!!!
hello everyone - any help on the following issue would be greatly appreciated!
just updated to latest version of i tunes on my PC, synced all my new music etc, then phone just got stuck on the black screen with the small apple logo in the middle. phone (iphone 3G) won't turn on and just has the signal to connect to itunes. so i connect to itunes and it says iphone is in recovery mode - must restore phone to use, so i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
anyone else had this problem?
anyone know if i can log into i tunes on a different computer and try to restore it?
if problem persists do i go to o2 shop where i bought it, or apple shop to sort it?? (stupid question probably) but i am clueless about this sort of thing! (i am insured)
any help hugely appreciatedi do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
I received an unknown error (1) when trying to restore my iPhone 4. What do I do now?
I tried to upgrade my iPhone 4 with iOS 6 through wifi but the phone locked up. I tried to restore it on my Mac but an unknown error (1) popped up and won't let me restore it. Any advice?
Same problem here and I did everything Stefane did (except trying it on all those different computers ) and I'm still stuck. I keep trying to restore it hoping one time it will work. I'm lost without my phone!
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Iphone 5 stuck in recovery mode. Unknown error 9 when trying to upgrade to ios7.
My phone is stuck in recovery mode. Says error number 9 when trying to dl ios7,
I had the same problem. After itunes extracted the new firmware, the apple logo would come on on my phone and then itunes would give me the unknown error (9). I tried everything I could think of to get ios 7 to download onto my phone but it kept going in a loop. What finally worked for me was after the firmware finished extracting on itunes and the apple logo appeared on my phone, I pressed the home button a few times. After that ios 7 started to load onto my phone. I don't know if it will work all the time, but it worked for me. Hope this works for you.
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I restored my ipod touch (old version, silver back cover) but after erasing all the memory in it, Itunes showed me an error message ......The Ipod ''Ipod'' could not be restored. An unknown error occured (1)....What is the problem or how can I resolve this error?? please assist!!
This usually indicates a hardware problem.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020. -
I have some songs/interludes on my Garageband app on my Iphone. I was planning on using some for my bands album. Now my Iphone won't turn on and I'm being told to restore the phone. Have I lost all my Garageband songs?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Trying to update the software on my iphone 4. It stops and says, "An error occurred while backing up this iphone. -43. Would you like to continue? Continuing will result in the loss of content..." What should I do?
The first thing you need to do is (in the left side of iTunes, under devices) right click on your phone, and do a manual back up. As long as that works, this should work for you. After you back it up, go to your phone in iTunes, and do a "Restore". Click the option to restore and update. When it is done with the update, it will ask you if you want to set your phone up as a new phone, or restore from the last back up. Restore it, and after another restart, and a sync, you will have your updated phone without loosing your information.
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Iphone 5 cant be restored, it shows unknown error -1 while trying to restore and it only display connect to Itune
Greetings ayokunlefromlos angeles,
Welcome to the Apple Support Communities!
I understand that when attempting to restore your iPhone you receive an error and your iPhone shows the Connect to iTunes screen. To begin troubleshooting, I would suggest manually placing your iPhone in recovery mode and attempting the restore. Please follow the instructions located in the attached article to complete this process.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Joe -
My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you
Maybe here:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
i have an iphone 4 and i just updated to ios5 and i can't get my music to stay on my iphone and i also keep getting and error message when trying to restore iphone. anyone else having this problem?
When you restore, which error # appears?
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Error -1 when trying to restore and update iphone 4s
After trying to update to new software 5.1 i got Error -1 when trying to restore and update iphone 4s via itunes
here part of iphone upadate log may help, i could not post all log it's too long
update_baseband: requesting baseband firmware data
update_baseband: received data from host (11207986 bytes)
update_baseband: performing next update stage
bbupdater: BEGIN: Perform stage at second
bbupdater: BEGIN: Sending 1 Images
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModeMaverick
bbupdater: Hello response boot mode: ETLSAHModeMaverick
bbupdater: Hello reserved fields: 02
bbupdater: Starting Maverick Protocol
bbupdater: Sending Erase Response: Length 12 Type 161
bbupdater: Erase EFS 0
bbupdater: Checking Manifest Request: Length 40 Type 162
bbupdater: Sent Manifest with length 586
bbupdater: DBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: OSBL_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: AMSS_HASH: 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00
bbupdater: Sending Hash Response: value 1 success 1
bbupdater: Disconnecting...bbupdater: OK
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModePending
bbupdater: Hello response boot mode: ETLSAHModePending
bbupdater: Hello reserved fields: 02
bbupdater: Sending Image 'OSBL'...
bbupdater: 0x6e050 of 0x6e050 (100 percent)
bbupdater:
bbupdater: Took 0.229405 seconds
bbupdater: Disconnecting...bbupdater: OK
bbupdater: Waiting for Hello...bbupdater: OK
bbupdater: Hello received boot mode: ETLSAHModeComplete
bbupdater: Hello response boot mode: ETLSAHModeComplete
bbupdater: Hello reserved fields: 02
bbupdater: Sending Image 'ELF'...
bbupdater: 0x32000 of 0x12c0000 (1 percent)
bbupdater: 0x6013f of 0x12c0000 (2 percent)
bbupdater: 0x885000 of 0x12c0000 (45 percent)
bbupdater: 0x1085000 of 0x12c0000 (88 percent)
bbupdater: 0x119b000 of 0x12c0000 (93 percent)
bbupdater: 0x12b1000 of 0x12c0000 (99 percent)
bbupdater: 0x12c0000 of 0x12c0000 (100 percent)
bbupdater:
bbupdater: Took 6.138110 seconds
bbupdater: Disconnecting...bbupdater: OK
bbupdater: END: Sending 1 Images
bbupdater: Waiting 4 seconds...bbupdater: OK
bbupdater: BEGIN: Preparing Initial stage
bbupdater: Requested boot mode: kBBUBootModeNone
bbupdater: Creating transport, attempts remaining 0...bbupdater: OK
bbupdater: Modem booted
bbupdater: Ping failed, 9 tries left
bbupdater: Ping failed, 8 tries left
bbupdater: Ping failed, 7 tries left
bbupdater: Ping failed, 6 tries left
bbupdater: Ping failed, 5 tries left
bbupdater: Ping failed, 4 tries left
bbupdater: Ping failed, 3 tries left
bbupdater: Ping failed, 2 tries left
bbupdater: Ping failed, 1 tries left
bbupdater: Ping failed, 0 tries left
bbupdater: END(kBBUReturnIOError): Preparing Initial stage
bbupdater: END(kBBUReturnIOError): Perform stage at second
send_bbupdate_status: sending baseband update status to host
update_baseband: bbupdater error: kBBUReturnIOError
0: RamrodErrorDomain/3ec: update_baseband: failed to perform next stage
1: BBUpdater/10
unable to convert ramrod error 1004
attempting to dump restore log
writing log file: /mnt1/restore.log -
i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!
Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
'An unknown error occurred when trying to play the...
Hello,
I have had a BT Vision package for a few months but we recently moved house and wanted to transfer our services. Since moving in, we have got the telephone, internet and TV channels working however we are struggling with the additional TV services (i.e. catch up, recording, on demand).
Everytime we try to play something on catch up or via on demand, or try to play a recorded programme, it attempts to load but then the following error message appears at the bottom of the screen in a red box - 'An unknown error occurred when trying to play the video OutputProtectionEnableFailed'
I have phoned BT's technical department on several occasions who have not been able to resolve the issue. I have tried Googling this error message and searching BT's website however I cannot find any comments about this error. BT have offered to send a technician out however will automatically charge £99 if this is an error with the cable rather than the BT box. This is a lot of money and I am not able to risk this potential charge when I'm not sure what the problem might be.
If anyone know's what might be causing this , or has had the same error message themselves, I would be very grateful to know.
Many thanks,
SHydeSounds as though you may have an account not properly set up. Drop the Mods a note and they can check what's going on with your account
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