IPhone won't update to 2.1 Software NEED HELP

OK, so I just tried to download and install the 2.1 update. The download went successful, but when it tried to install.. the progress bar stopped at about 80% .. i left it there and came back like an hour later and it was still stuck at that same spot... so, i unplugged it and the phone wouldn't work without restoring it so i tried to do the restore and the same thing happened... it gets stuck at about 80% and i've left it on there for hours to see if it was just taking a while to update but it would never move from there. Now my iPhone is useless and it keeps saying i need to plug it into iTunes(activate it) to get it to work but that isn't working either.
The error I get when i unplug the phone says "The iPhone "iPhone" could not be restored. An unknown error occured[9]"
What can i do about this? Please help

I have an original day 1 phone. I am attempting to update to 2.1 and after downloading the software, when I connect to iTunes I first get an message "waiting for iPhone" and then after about 1 minute it gives me this message " The iPhone cannot be used with iTunes because the information required for activation could not be obtained from the iPhone." I have checked that the SIM is inserted correctly and it is not PIN - locked.
I have restarted the phone, computer and coffee pot.
Any help would be appreciated...phone in emergency only mode.

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