IPhone won't update to iOS5 - get error message "iPhone not eligible for ugrade""
I have an iphone 3gs and an ipad, and neither of them will update. I have lion on my 27" imac with all software up to date, and the devices wont update. I recieve error message "your device is not eligible for the requested update"
I have no idea what weird problem this is, but the devices didnt update before i had lion either. Also, they didnt update to recent versions of iOS4, and I recieved the identical error message.
Thanks, Cole
This usually means that the device has been unlocked, hacked or jailbroken. If you use iTunes and click the Update button to update you should never see this message; instead it will say that you have the latest version. Where did you get the update file you are trying to install?
Similar Messages
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Hi there,
I have an iPod Touch 3rd generation (Model A1318). For the last several months I keep trying to update to iOs 5 and it gets stuck during the backup phase and an error message pops up:
As half of my songs are not iTunes purchases, therefor not on the cloud, I do not want to start from scratch and have everything deleted. Also, Apple does not allow you to extract songs back off the pod easily to backup, so it would present a serious hassle reuploading hundreds of songs from CDS etc. Can anyone help explain this message? Has anyone hit continue with the update occurring smoothly without anything being erased? Any guidance much appreciated. I tried several times disabling my anti virus software during the process like others have said on the boards and in the Apple store but the same message and outcome. For reference, I'm using Windows Vista and the most recent iTunes 10.6.1.See my response to your other post.
The automatic iTunes backup does not contain any synced items like apps, music (either iTunes purchases or not). There is no difference in what is backed up. See:
iTunes: About iOS backups -
Can't download iTunes, error message "Key not valild for use in specified state"
I can't download iTunes, keep getting error message "Key not valid for use in specified state" I uninstalled and tried reinstalling but same issue.
For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\<User>\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I click on check for update I get error, iTunes could not check for an update to the carrier settings for your iPhone. an unknown error occurred 1630
Make sure your network setting are correct and your network connection is active or try again latter.update your itunes to 10.5.2 and error is not showing up anymore..
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Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?
Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086
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I cannot download and install I-Tunes update. I get error message, "Errors occurred while installing the updates. Choose tools>Download Only". When I do this I get error message that says, "I Tunes has an invalid signature. The download has been removed." What can I do to get update?
Finally got a response from Apple. They suggested I uninstall Itunes, then download and install the latest version. Worked great and I was able to recover all of my purchases.
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I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
Unable to charge my Ipad 4 with my Laptop (HP 7010tx) USB . I am Getting error message as "Not Charging" . Please give a solution for this ...???
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
I'm using CS6 Extended. My OS is "Windows 7 home premium.
Can no longer load video files into CS6 for edited I keep getting error message:
'Could not complete your request because the DynamicLink Media Server is not available.'
Don't know what this means. Until just now I was able to load videos without any problems. Now I'm getting this message. Any thoughts?Hi Mylenium,
upfront:
I hope I won't be marked as spam now, since I am posting on a few relevant discussions now to this topic.
However, I really would like to ask the people who have experienced this problem to see if they were able to solve it.
Now the real deal:
I posted a question in this discussionDynamicLink Media Server won't let me import video for video frames to layers anymore.
The linked discussion is a lot younger, which is why I posted there first.
I also put in information on the steps that I have tried and my computer specifications.
I am experiencing this problem for a while now and hope you and jones1351may be able to help out. -
getting error message "cannot prepare project for publishing (-50)" and, subsequently, it won't publish the bloody thing. I have publsihed many videos previous to this one so I have no idea waht is going on.
So, my question is -- WHAT IS GOING ON?!!Hi
See if this might help
Error -50
Error -50 paramErr Error in user parameter list
Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
What this means in Your situation is above me.
• free space on internal boot hard disk? How much ?
Pictures
• in what format ? .jpg, .bmp, .tif, else ?
Audio
• from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
The "com.apple.iMovie.plist" file
Many users has not observed that there are TWO libraries.
• Library - at root level
• Library - in user/account folder - THIS IS THE ONE to look into
from Luke Burns
I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
I don't know why that could cause that big of a problem, but it did..
Yours Bengt W -
on my 3gs keep getting error message charging not supported with this accessory even when its not plugged in and i have done a restore anyone know how to fix
Clean the iPhone charging port with a clean dry toothbrush.
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I edit a photo and when I click Save As, I get error message "Could not complete your request because of a program error." I exit Elements, try again, same error.
In past I had this problem but it resolved when rebooted PC. This time, PC reboot does not help.
I cannot save anything i do in elements!!
What's wrong? Any suggestions how to fix this? Anyone know what the program error isPlease mention your PSE version and underlying OS.
Also, it would be of great help in resolving the issue if you can upload a snapshot of error message.
Regards
Kishan -
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applications>adobe>presets>brushes and still I get this error message......
On Tue, Dec 2, 2014 at 6:20 PM, station_two <[email protected]> -
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