Iphone wont back up contacts to icloud

I cant get my iphone 5 to back up my contacts onto icloud. I just got the phone a few days ago but I went onto iclouds and the only thing that has backed up is any notes I have. I have tried everything from closing the contacts app and reopening to deleting my icloud account and starting again and nothing is working. When I go into icloud> storage and backup> Manage storage and select my phone, the contacts app does not appear in the list for some reason although every other app does. When I am just in icloud settings, everything is turned "on" including contacts.
Any help would be appreciated! thanks

I see now in contacts when I click on groups i have a number of groups selected. All my contacts are in my group "hotmail" and in the group Icloud, there is only me as a contact. So I assume this is why I cannot see my other contacts on icloud.com? Is there any way to transfer contacts from my hotmail account to my icloud group?
Thanks!

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