Iphone wont connect to itunes but will connect to computer?
I have just purchased my iphone on the 19th May 2012 and when i plug it in to connect it to my itunes to sync it, it will connect to my computer but no matter how much i try and how much i do what the troubleshooting articles tell me to do it just wont connect so i cant sync my iphone with my itunes and i would really like to be able to do this soon..how do i solve this problem?!
You either pay Apple to do it (usually you will get a replacement refurbished phone). Make sure to BACK IT UP first before taking it in. Plug into a computer that has the latest iTunes, do a sync and confirm the existence of the backup in iTunes / Preferences / Devices. If they give you a replacement, plug it back into the same computer and do a Restore to recover your stuff.
Else, DIY! i3G's are relatively easy to dismember and replace the battery. Parts and howto: http://www.ifixit.com/Device/iPhone_3GS
Similar Messages
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please help - installed IOS7 and now I am having problems playing Words Free on my Iphone. It gives me a pop up telling me to connect to ITunes but will not connect. Cannot get out and have to continually shut down my phone and start over.
Hi, jeantwin.
Thank you for visiting Apple Support Communities.
The steps in the article below may help you resolve the issue with push notifications.
iPad and iPod touch: Unable to use YouTube or Push notifications
http://support.apple.com/kb/ts3305
If the issue persists, try signing out of your Apple ID and then sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Jason H. -
I have set up 3 ipod today and now the 4th one wont connect to itunes, but will charge from a power point
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Try another cable. I dubt it will help but do it since you have more cables
- Try another USB port
- Try on another cable. Again I doubt it will do anything
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????
Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
My ipod Touch 5th gen wont show up on itunes but will connect to my computer and charge
When I plug in my ipod to my computer, itunes doesnt open. My computer is the only thing it recognize my ipod but itunes does not. It charges and pops up in my computer file explorer. I dont know what to do
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
my iphone 4s fell and display went blank,and when i restarted it shows a USB on display asking to connect with itunes,instead i went to a phone repair shop where they service iphones too.First they said that they have to install the IOS4 again in it but they could not do so due to an error so later they asked me whether they should install IOS5 i agreed but it only happened after a long struggle yet the phone remains in the same state with the display showing USB asking to connect with itunes..they could not fix it..please help me..:(
What's there to help? You dropped your phone and now it's broken. You'll have to bring your phone into Apple for an out of warranty exchange. If you purchased Apple Care+ is will cost $49.00, if not, it will be $199.00
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I updated to IOS6 on my IPad and the screen went blank then showed a picture of a USB plug and arrow pointing to ITunes but nothing else happens. I cannot restore, recover or sync anything.... Please help!
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow this.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Iphone says connect to itunes but when connected nothing happens
Hi;
I am having a problem with my iphone. It was working fine yesterday and then just seemed to power off.
I plugged it into charge (wall socket) and after a while it was fully charged and the screen showed the "connect to itunes" logo.
I then unplugged it from the wall socket and attached it to USB on computer and opened itunes.
Then nothing happened, the phone screen is blank and not recognised in itunes or on the computer as a recognised device?
Anyone else seen this problem or know how to resolve it?
ThanksHi-I just posted a similar problem. Any luck finding a solution?
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No connection with Firewire but will connect and discharge with USB2.0
My 3rd generation 40gb iPod no longer appears on my desktop or iTunes window when connected via firewire. While connected, to 3 different Macs so far, it behaves as if its plugged into the AC adaper- the charging icon appears after a few minutes but will not mount.
However, when connecting with USB 2.0 the iPod mounts fine but it receives NO power, the battery discharges within 5 minutes and shuts off.
I've known about the USB 2.0 problem but never worried about it until, suddenly ( and apparently others are having this problem ) I am no longer able to mount the iPod via firewire.
I've tried resetting in all its various forms including toggeling the hold button and plugging into the AC adapter and I have thoroughly read the trouble shooting pages.
Has Apple "orphaned" firewire? Is the 3rd generation iPod doomed to 5 minute or less connection times? Is this just a glitch that an update will fix?
Thanks in advance for any advice!
Mirror Doors G4 Mac OS X (10.4.1)Its not the cable. I have cables and other Macs all over. I've tried the other Macs and different cables plus different cables and diferent dock connectors.
Sorry, I should have mentioned that I already eliminated that possibility.
The firewire problem just started Sep 1, 2006. I'm wondering if the last iPod update that occured the last time I was mounted via firewire initiated the problem. This seems more likely than it might have becuase of other posts complaining of firewire connection problems.
Thanks for responding though! -
Cannot restoe Ipad as I just keep mgetting Error Message (2003) and in Ipad scree the cable to connect to itunes.
Rick,
Are you trying to restore an iPad2 wifi + 3G?
I'm sure somebody will correct me (Genius, insert proper reason here), but I believe if you are trying to set an iPad 2 3G unit back to a previous iOS (if you mistakenly upgraded to 4.3.4 or 4.3.5) and are trying to go back to 4.3.3?
There is something inherent with the 3G units that won’t let you. -
cant connect get past the diabled connect to itunes and enter passcode to get into itunes
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How do I get iPad working without itunes and a computer when it wants to be hooked to iTunes after a reset?
rotes9 wrote:
How do I get iPad working without itunes and a computer when it wants to be hooked to iTunes after a reset?
Use a friends computer. IF the ipad is telling you to connect to iTunes that is what you need to do, there is no bypassing this. -
i have an iPhone 4 and it turns on but it keeps "searching" for service and it says to connect to my itunes and a support grouop but when i plug it into my laptop (and i have a toshiba not a mac) my phone doesnt even connect so i have no idea whatas going on with my phone and i need it asap!
Check your connection - Reset Network Settings - Toggle Airplane Mode -
If none of those help hard reset the phone
Hold down the Home button and the Power on/off button "at the same time"
-Screen will go black then after a few seconds you should see the Apple Logo, once you see the logo let go of both buttons. Allow the iPhone to reboot- -
Itunes store won't connect to store but will connect to internet.
this happened to me before but it fixed itself when i updated my software.
now it doesn't work again, it's not the firewall, because i've tried with it both on and off.
there are also no more updates to install.
i can't sign into my itunes account, and the error i get says the network connection time timed out or something.
help....again?
Message was edited by: sinigangdo you get any error message ?
see _*Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod*_
expand all sections and scroll down until you find your error message.
follow the troubleshooting instructions.
also, there is this KB article.
JGG -
HT4628 Macbook won't connect to wifi, but will connect to mobile iphone, any solutions?
Long story short, I downladed an illegal file on my computer, and my internet provider cut me off. They made me connect an ethernet cable to the modem to go online and sign a I will not ever do again ordeal. Ever since then though, my computer will not connect with its wifi. My mobile iphone would connect easily and internet is fine. Just with my Macbook it won't connect. I brought the laptop to work and it would connect with other wifi networks easily, just not the one at home. any solutions?
Ever since then though, my computer will not connect with its wifi.
Is its your ISP wifi? If so, have you tried others (hot spots)?
Find Free Hotspots
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