Iphone wont pull emails from exchange
We are running exchange 2010, i have a iphone 3g. The account verifies fine. but when i got to pull emails it doesnt do anything. and if i try to send a email it says it cant comunicate with the server. I set up a 3gs just like i tried to set mine up and it works fine. Is there anything im missing or that i could do to get this fixed. It is for my work so its really important that i get this fixed. Thanks
Today, just after having done the iPhone upgrade to 3.1.3, I discovered all my calendar events were gone on the iPhone. Same situation: sync only via MobileMe, not iTunes. After turning the calendars off, back on, & restarting, the iPhone did finally repopulate all the calendars and events but it took many hours.
Similar Messages
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IPhone wont send email from a certain mail account
I know the settings are right, but the iPhone wont send mail from one of my mail accounts (hosted by the company i work for, which offers mail hosting as a service, and has hundreds of other iPhone users with the same account settings.)
The progress bar that indicates "sending" zips by suspiciously quickly when I hit Send, but there is no audio confirmation. Then the email is gone - its not in my Sent Items folder, and its not in the Drafts folder and its not in my broom closet.
From what I understand, if one SMTP server isn't available, it should default to the AT&T SMTP server, but it apparently doesn't even get that far, because the phone must think it's sent the message, or it would end up in the Drafts folder (or Outbox, I can't recall), which is what I would normally experience if I had no service at the time I was sending the message. I have two other accounts that work normally on the iPhone. Nothing has been recently changed with the SMTP server in question, which works fine with all my other devices.
I've tried:
• deleting the account and re-adding it manually (four times)
• deleting the account and syncing it with my computer (three times)
• hard resetting the iPhone
• ensuring that the primary SMTP server for this account is, in fact, switched to "On" in Settings->Mail, Contacts, and Calendars, <mail account>-->SMTP (which brings me to another question: how do I edit this list? Is it automatically populated by the accounts in my Mail app?
• screaming from my back porch
Ideas?
Email Account type: IMAP
Authentication type: MD5 with SSL
Port: 587
8GB 3G iPhone, Software version 2.2.1One thing that might help.
If your primary server is hosted by your company, double check the outgoing settings.
Host Name:
Use SSL:
Authentication:
Server Port:
If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
If connected to Edge or 3G, you can use ATT's SMTP server.
If issue still persists, then set up a gmail or yahoo account to test with.
Both are free email services.
If still fails, then general troubleshooting might help.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps. -
My mac wont send emails from yahoo or any other websites when using an external USB modem!
My mac wont send emails from yahoo or any other websites when using an external USB modem! I have checked the settings and they seem correct. Can anyone help? I do not have snow leopard. I can log on my email accounts, open my incoming emails (with difficulty coz it asks me to "try again" ) but I can never send emails, I always get: "sending is taking a little long, try again".
What is the problem? this is a hair puller !!!Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC) -
Cannot send email from Exchange 2007 to Exchange 2013
Hello Anyone,
Anyone can help? I've prepare MS Exchange 2013 already, for Migration MS Exchange 2007 and I got the issue.
My issue is I can't send email from Exchange 2007 to Exchagen 2013, but for Exchange 2013 can send email to Exchange 2007,
is my issue only internal email for external email both Exchange server is working fine.
Regards,
EakkasakThanks for your reply, when I send email from Exchange 2007 to Exchange 2013 I'm get the error message below.
Delivery is delayed to these recipients or distribution lists:
Eakkasak Buajan
Subject:
This message has not yet been delivered. Microsoft Exchange will continue to try delivering the message on your behalf.
Delivery of this message will be attempted until 8/29/2014 8:30:29 PM (GMT+07:00) Bangkok, Hanoi, Jakarta. Microsoft Exchange will notify you if the message can't be delivered by that time."
I'm already tick "Exchange server Authentication" in the Default Receive connector properties of Exchange 2013"
I'm restart services and restart all Exchange Server but doesn't work.
Thanks,
Eakkasak
Sent by Microsoft Exchange Server 2007 -
Conditional Routing of emails from Exchange 2007
I have a requirement to be able to control the routing of emails from Exchange 2007 based upon the sender email address.
For example, an exchange 2007 email system has 2 accepted domains, domain1.com and domain2.com. The system uses 2 external SMTP gateways used for sending all outbound email (gateway1 & gateway2)
If [email protected] emails [email protected] I want it to travel via gateway1
If [email protected] emails [email protected] I want it to travel via gateway2.
All mailboxes are on a single mailbox server cluster, and there are 2 load balanced Hub Transport servers.
I have looked into various ways of dealing with this and have had no success. I looked at transport rules, but I dont believe it is possible to specify the next hop. I've also looked into setting permissions on the send connectors, but it is not clear exactly what permissions I need to set, or whether it will work.
The only solution I can see is to forward all outbound emails to a separate SMTP gateway (such as postfix) which supports this kind of functionality. However I would rather solve the problem using Exchange.
Any suggestions?This is not possible natively in Exchange but you can create your own transport agent and hook it with Exchange to configure conditional routing. You may try posting a query in Development forum to get help from developers on writing a transport agent.
http://social.technet.microsoft.com/Forums/en-US/exchangesvrdevelopment/threads
Here is a great step-by-step example in that direction, not exactly what you are looking for but quite similar to that...
How to control routing from your own routing agent
http://blogs.technet.com/appssrv/archive/2009/08/26/how-to-control-routing-from-your-own-routing-agent.aspx
Amit Tank | MVP – Exchange Server | MCITP: EMA | MCSA: M | http://ExchangeShare.WordPress.com -
Icloud mail still pulling emails from external account
Hello,
I am a former dotMac and MobileMe user. I had set up the mail interface to pull emails from an external account. After migrating to iCloud very early, emails are still being pulled, although this *should not happen*, because iCloud does not offer this service. The problem is: how do I disable this behaviour? There is no preference pane where I can set this. It's quite astounding that my mail is basically being provided by uncontrolled services running on Apple servers, even if they should not be running.
Any suggestions?
RegardsYour complaint is different from the OP's - he wants to stop it and can't: you want it to work. I'm afraid it won't - the facility is not available in iCloud, though as we've seen a few people are finding it hanging over.
You can still do one of two things perfectly easily: set up your other accounts separately in the Mail application; or set the other accounts to forward to your @me.address - most ISPs can provide this facility and it was always preferable anyway to collecting the email. It will arrive immediately, for one thing, rather than up to 15 minutes later. -
Cannot send email from Exchange 2007 to Exchange 2013 - Coexistence
Existing Exchange 2007 SP3 1 MBX, 2 CAS/HT, 2 ET servers.
I have added an Exchange 2013 server with MBX/CAS role.
Email will flow from Ex2013 server no problem. Mail from Ex2007 systems cannot deliver to Ex2013 boxes, it dies in queue with a 4.4.7 expired message after issuing a delay message.
I can telnet to ports 25, 587,717,465,475, and 2525 from Ex2007 HT role to new Exchange 2013 server. I can send email from Ex2007 HT role server to new Exchange 2013 server using telnet to port 25.
A ‘get-mailbox’ from the Ex2007 HT role server returns the server and database properly on the test users on Exchange 2013 server.
The only strange thing I am seeing is from the Ex2007 systems, a ‘get-exchange server’ command shows the new Ex2013 server as role ‘16439’ which looks to perhaps be normal.
Why is email not flowing to the new users on Exchange 2013?You should have exchange server authentication ticked in Default Receive connector in Exchange2007.
Exchange 2007 and Exchange 2013 in the same subnet/network. if not please check any spam agent running between the networks. Are you running antispam on Exchange2013 ?
MAS -
Routing email from exchange 2007 to 2010 .
Although this is an
hypothetical question but still would be a great help if anyone could answer this : " How email routing takes place from exchange 2007 user
to exchange 2010 user. I have exchange 2007 and 2010 ,provided i am using single forest with same domain name in both 2007 & 2010 environment "
Aditya MedirattaHi,
Firstly,I'd like to explain, message routing from Exchange 2007 to Exchange 2010 is message delivery between responsed Hub Transport servers:
When a Hub Transport server queries Active Directory to determine the Mailbox server hosting the destination mailbox, it also retrieves the version of the Mailbox server. If the Mailbox server is an Exchange 2007 server that's in the same site as the Hub Transport
server, the Hub Transport server will relay the message to an Exchange 2007 Hub Transport server in the same Active Directory site.
For more information about the emails routing process, you can refer to the following articles:
http://technet.microsoft.com/en-us/library/bb232193(v=exchg.141).aspx#Old
http://technet.microsoft.com/en-us/library/aa996349(v=exchg.141).aspx
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support -
Can't Send or Receive Email from Exchange behind ASA 5510 with CSC SSM
We are upgrading from a Pix 515e to a ASA 5510 with CSC SSM. We cannot send outbound email or receive any email from the outside world. I have placed a call with Cisco Support with no luck. Here is a copy of my config: Any Help would be appreciated.
show config
: Saved
: Written by enable_15 at 07:17:44.760 CST Wed Jan 18 2012
ASA Version 8.4(3)
names
interface Ethernet0/0
nameif outside
security-level 0
ip address 216.XXX.XXX.XXX 255.XXX.XXX.XXX
interface Ethernet0/1
nameif inside
security-level 100
ip address 192.168.0.5 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
<--- More --->
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
shutdown
nameif management
security-level 100
no ip address
management-only
boot system disk0:/asa843-k8.bin
ftp mode passive
clock timezone CST -6
clock summer-time CDT recurring
object network obj-192.168.5.0
subnet 192.168.5.0 255.255.255.0
object network obj-192.168.0.0
subnet 192.168.0.0 255.255.255.0
<--- More --->
object network obj-192.168.9.2
host 192.168.9.2
object network obj-192.168.1.65
host 192.168.1.65
object network obj-192.168.1.0
subnet 192.168.1.0 255.255.255.0
object network obj-192.168.2.0
subnet 192.168.2.0 255.255.255.0
object network obj-192.168.3.0
subnet 192.168.3.0 255.255.255.0
object network obj-192.168.6.0
subnet 192.168.6.0 255.255.255.0
object network obj-192.168.8.0
subnet 192.168.8.0 255.255.255.0
object-group service DM_INLINE_TCP_1 tcp
port-object eq ftp
port-object eq www
port-object eq pop3
port-object eq smtp
object-group network Red-Condor
description Email Filtering
network-object host 66.234.112.69
network-object host 66.234.112.89
object-group service NetLink tcp
<--- More --->
port-object eq 36001
object-group network AECSouth
network-object 192.168.11.0 255.255.255.0
object-group service Email_Filter tcp-udp
port-object eq 389
object-group protocol TCPUDP
protocol-object udp
protocol-object tcp
object-group service DM_INLINE_TCP_0 tcp
group-object Email_Filter
port-object eq pop3
port-object eq smtp
object-group network Exchange-Server
description Exchange Server
network-object host 192.168.1.65
access-list global_mpc extended permit tcp any any object-group DM_INLINE_TCP_1
access-list outside_access extended permit tcp any object obj-192.168.9.2
access-list outside_access extended permit icmp any any
access-list outside_access extended permit tcp any object-group Exchange-Server eq https
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
access-list outside_access extended permit object-group TCPUDP object-group Red-Condor object-group Exchange-Server object-group Email_Filter
access-list inside_access_in extended permit ip any any
access-list inside_access_in extended permit icmp any any
<--- More --->
pager lines 24
logging enable
logging console debugging
logging asdm informational
mtu outside 1500
mtu inside 1500
mtu management 1500
ip local pool vpnpool 192.168.5.1-192.168.5.254 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
icmp permit any outside
icmp permit any inside
asdm image disk0:/asdm-647.bin
no asdm history enable
arp timeout 14400
object network obj-192.168.9.2
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.65
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.0
nat (inside,outside) dynamic interface
object network obj-192.168.2.0
nat (inside,outside) dynamic interface
object network obj-192.168.3.0
<--- More --->
nat (inside,outside) dynamic interface
object network obj-192.168.6.0
nat (inside,outside) dynamic interface
object network obj-192.168.8.0
nat (inside,outside) dynamic interface
access-group outside_access in interface outside
access-group inside_access_in in interface inside
route outside 0.0.0.0 0.0.0.0 216.XXX.XXX.XXX 1
route inside 192.168.0.0 255.255.0.0 192.168.0.1 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server isaconn protocol radius
aaa-server isaconn (inside) host 192.168.1.9
timeout 5
key XXXXXXX
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
<--- More --->
http server enable
http 192.168.0.0 255.255.0.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set AEC esp-des esp-md5-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto ca trustpoint _SmartCallHome_ServerCA
crl configure
crypto ca server
shutdown
<--- More --->
smtp from-address [email protected]
crypto ca certificate chain _SmartCallHome_ServerCA
certificate
quit
crypto ikev1 enable outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 192.168.0.0 255.255.0.0 inside
telnet timeout 5
ssh 192.168.0.0 255.255.0.0 inside
ssh timeout 5
console timeout 0
management-access inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ntp server 208.66.175.36 source outside prefer
webvpn
username cisco password 3USUcOPFUiMCO4Jk encrypted privilege 15
<--- More --->
class-map global-class
match access-list global_mpc
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
<--- More --->
inspect netbios
inspect tftp
inspect ip-options
class global-class
csc fail-close
service-policy global_policy global
prompt hostname context
call-home reporting anonymousHello Scott,
So Exchange server ip is obj-192.168.1.65 natted to 216.x.x.x
object network obj-192.168.1.65
"nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp"
The ACL says
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
From witch ip addresses are you trying to send traffic to the exchange server?
Please do a packet-tracer and give us the output
packet-tracer input outside tcp x.x.x.x( Outside host ip) 1025 216.x.x.x.x 25
Regards,
Julio
Rate helpful posts!!! -
Help with Moving Emails from Exchange Server 2013
Hi Team,
Help, I need a solution on how to copy incoming and outgoing emails together with their attachments and was hoping someone could help with a solution I need to find for this problem.
1) I have a need to copy all incoming and outgoing emails & attachments from Exchange Server 2013 mailboxes on a daily basis, so they can be archived into an external 3rd party database overnight.
I believe that the first step is that I can set up another Exchange mailbox, through Journaling to receive these emails.
Is there any way that these emails can then be moved direct from the Journaling mailbox that I have created, to a shared folder on the network? If so what format would they be sent out as e.g. .msg, .ems and what is the process?
Failing that, could they be sent to an Outlook client (not another Exchange mailbox) on the network and stored in a .pst file? (I have a program that will export them from .pst)
I would really appreciate any assistance that you can provide in this matter.
Regards, Greg.Hi,
You can set auto-forward on journaling mailbox and auto-forward emails to another mailbox. Why don’t directly archive the emails from the journaling mailbox “an external
3rd party database”.
Thanks,
Simon Wu
TechNet Community Support -
Attachments Moving after Moving Email from Exchange Mailbox to PST
A user with Office 2013 has an Exchange 2013 mailbox and moves some emails to an attached PST file. Attached documents in an email, such as a PDF,gets placed behind the senders email
signature making the attachment impossible to open without clicking reply/forward and moving the email signature around. You are able to select the email, Click File, Click Save Attachment and access the PDF that way.
Steps Taken Thus Far:
Repaired Office 2013.
Removed Office 2013.
Cleaned the stale registry records on the workstation.
Re-installed Office 2013.
Downloaded & installed all Office 2013 updates.
Created a new PST file in a different location and moved email with an attachment to the new PST file.
Followed the same process of moving an email to a PST file when logged on as a different user account using a different mailbox.
Thank you for any suggestions in resolving this issue.HI,
thanks for your fast reply:
My answers:
- Online Modus (no Cache).
- Tried https and TCP Mode, same Result
- Tried Save Mode, no change.
- BUT: tried with simple IMAP/POP3 - does work. So I don't think AV is guilty, otherwise here it should work aswell. Also our AV does not Scan Outlook/Mails, as this is scanned prior from the firewall. We use Avira Business.
Basically what we have:
Exchange 2013, multiple other Accounts attached from the Exchange Server.
We move Emails from one Account to another.
Once we do this, it is transferred to RTF, loosing HTML.
(Happens also if moving to Desktop, Copiing to other Mailbox, but does not happen if forwarding / sending to the other mailbox).
This happens with Outlook 2010 - which had the exact same setup when it was working, just having Exchange 2010. The Exchange 2013 Setup is new Serversetup, Outlook 2010 was modified to connect to this server.
Outlook 2013 same thing. This is, why I don't think it's any client issue. Haven't tried Office 365 though, but not sure if it's Exchange 2013 there, and there are quite some things different (eg: Password saving does work with Office 365, not with internal
Exchange when connecting from external, like that doesn't work with most Hosted Exchange Providers).
It would be good to know what the difference is, as I believe it could be a setting, but as no further reply at the other thread came, and multiple people are complaining about the same thing, I thought it's something that might get fixed with CU1 and is
considered a bug. So not sure were else to search.
This speaks against the client:
- POP3 / IMAP works (so extracting the message from the .pst doesn't modify it to RTF)
- Exchange 2010 works.
While Outlook 2010 and 2013 behave the same way.
Thanks
Patrick -
IPhone 4 deleting email from Yahoo server
Just upgraded to iPhone 4 from the original one. Noticed that when I delete email from my Yahoo account, the messages are also deleted from the server and can not be retrieved from my iMac/iBook. This did NOT happen with my old iPhone. Tried re-entering my Yahoo account but it is still happening. Any suggestions? Thanks
Found the solution. Delete the Yahoo account. Create a new "Yahoo" account using the "Other" e-mail account setting. Called it "Yahoo1". After providing the normal Yahoo set-up information, my iPhone went into the "verifying" mode and after some time (checking the settings with Yahoo) it created the account on my iPhone. Went to the "advanced" setting and got a different screen then with the original Yahoo account. This screen had an option "delete from server", which I set for never and now everything is working fine.
Again, I did NOT get this screen when using the normal default Yahoo account set-up. Only using "other" did I get this option. -
Iphone 4s deleting emails from POP server
Hi,
Does anyone know how i can stop my iphone 4s deleting my emails from the HOTMAIL server when i delete them off the phone?
ThanksYes, they have changed the settings in iOS5
Check this page: http://windowslivehelp.com/solution.aspx?solutionid=6ae4b9c2-1c01-4e9c-bdc5-12da 8728f4c2
My POP account still has this option, but it's not a hotmail account. Maybe you should set up the IMAP version for hotmail accounts. -
Apple Mail stop fetching new emails from Exchange account.
Hello everybody,
For the second time my Mail App stop fetching emails from my company Exchange account. I did not change anything! Activity and connection windows telling me that everything is OK! But no mails arrives and I'm no able to send them. My two other accounts works fine (Gmail and iCloud). Situation is strange because Outlook (which I hate anyway) works also fine with Exchange accout.
Any ideas?
PS.
Sorry for my English. It is not perfect :-)
Regards,
Piotr MillerTry rebuilding your mailbox.
Rebuild mailbox
After that, try deleting the account and adding it back if the rebuild doesn't work. -
Yesterday (10/21/13) my iphone 3 stopped receiving emails from my verizon account and error message says &quot;the user name or password for verizon in incorrect,&quot; even though I know the user name and password are correct and I am receiving emails from verizon on my ipad and I mac. In addition, after I &quot;reset.&quot; the phone by pressing the &quot;home&quot; and &quot;off&quot; buttons together until the apple logo appeared, I lost all of the emails that were on the iphone's mailboxes. What is wrong and how do I fix it?
Here is the solution given to me by a very helpful Verizon phone agent. Go to your Verizon mail account under settings. Under Incoming Mail server, change host name to pop.verizon.net.
Under Outgoing Mail Server, change host name to smtp.verizon.net.
Make sure Use SSL is on for Incoming and Outgoing Mail Servers.
She said the above is the solution that has worked for most people who are having trouble receiving and or sending Verizon emails from their Iphones since Monday October 21. She said that if this solution did not work, it is then an Apple problem and I would then need to go to Apple's email client support for troubleshooting sending and receiving email messages (for MAC in my case). After writing down all of the passwords and configurations for verizon email currently on my phone, including the new host names above, I ended up deactiving my verizon email account and then reimputing all of the passwords, configurations, ... . It worked! My verizon email was back and running.
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