Iphone wont restore (unknown error 6)

whenever i try to restore my iphone it say unknown error . What is this?

Hey,
I've had this two or three times now and always seems to stem from a software update for the iPhone that doesn't work properly. This may then coincide with a loss of all my music etc from the ipod function. To be honest I've tried all the forum restore suggestions and nothings worked. I am now on my second iPhone and am going back to the apple store next week as my second phone has now died from the same problem. Sorry I can't give you a magic fix but I really don't think there is one. Sure talk to the apple helpline but all the diagnostics don't seem to be able to help with this problem.

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  • Iphone wont restore, unknown error .

    My iphone has been wiped so trying to restore connecting via itunes, it freezes on the apple logo so i did the switch to DFU mode, an "unknown error" pops up on itunes and says cannot connect/restore etc.
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    Try another computer.
    Basic troubleshooting steps.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
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  • TS3694 iphone cannot restore unknown error occured 1015. anyone help please?

    trying to restore my brothers iphone 3 however it comes up with cannot restore unknown error occured 1015. can anyone help

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • IPhone 5 restore unknown error (47)! help!

    I have problems with my iphone 5, im restoring the iphone when a message appears about 60-70% of the apple status, unknown error(47), my pc is windows xp, the itunes is totally update and the usb cable and all things are correctly, im really disquiet.. i espect a reponse!!

    Hi there Fah ad,
    You may find the information in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    -Griff W. 

  • TS3694 iphone stuck restore unknown 3194

    my iphone stuck restore unknown error 3194 what to do?

    Error 3194 or "This device isn't eligible for the requested build"

  • HT201210 my iphone wont restore coz of an unknown error plz help

    my iphone wont restore coz of an unknown error plz help

    iOS: Resolving update and restore alert messages
    BTW: This is the iPod Touch fourm.

  • Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)

    Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)..

    That is either going to be a hardware failure or your phone is jailbroken and something has gone awry with the baseband.

  • TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

    My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

    Hello chindeepchow,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694#3000
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Have a nice day,
    Mario

  • Help, the iPhone cannot be restored,unknown error 1015

    Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated

    Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.

  • My iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    my iphone says an unknown error occurred (9) when trying to restore in iphone recovery mode

    Hey there ejs11201,
    I see that you are getting an error code when attempting to restore your iPhone. Here is an article that addresses that specific code with some troubleshooting steps and will help you resolve the issue:
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    https://support.apple.com/en-gb/TS3694
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS3694 my iPhone wont restore it says error 3194 its on version 5.1.1

    my iPhone wont restore it says error 3194 its on version 5.1.1

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service

  • When trying to restore my iphone its says unknown error (-1) what should i do??

    when trying to restore my iphone its says unknown error (-1) what should i do??

    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 When I restore IPHONE 3GS, an unknown error occured (-1)?

    When I restore IPHONE 3GS, an unknown error occured (-1).
    Done anything. downloaded firmware. not worked. What to do? any one please tell?

    Hi there,
    You may find the article below helpful.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    -Griff W.

  • My phone will not come on,when i try to restore the phone it says the iphone could not be restored unknown error occured 21 someone please help!!

    can some one help me with this ? i tried to do hard reset no luck, when i try to restore the iphone it says unknown error 21

    Yeah i getting the same error on my iphone3gs. Ive tried eveything i think if you find something out PLEASE let me know. Im going to send mine in though bc i cant take going with out a phone anymore. GOOD LUCK!!!!!

  • HT201364 I'm trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wo

    im trying to restore my iPhone 5 and its gone into recovery mode and won't go out I've gone on to iTunes it says that its in recovery mode and to restore it after about 10 seconds it come up with could not restore unknown error occurred (9) i wonder if you could help

    you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If that does not work, take in for service
    Genius reservation http://www.apple.com/retail/geniusbar/

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