IPhone wont send email from a certain mail account

I know the settings are right, but the iPhone wont send mail from one of my mail accounts (hosted by the company i work for, which offers mail hosting as a service, and has hundreds of other iPhone users with the same account settings.)
The progress bar that indicates "sending" zips by suspiciously quickly when I hit Send, but there is no audio confirmation. Then the email is gone - its not in my Sent Items folder, and its not in the Drafts folder and its not in my broom closet.
From what I understand, if one SMTP server isn't available, it should default to the AT&T SMTP server, but it apparently doesn't even get that far, because the phone must think it's sent the message, or it would end up in the Drafts folder (or Outbox, I can't recall), which is what I would normally experience if I had no service at the time I was sending the message. I have two other accounts that work normally on the iPhone. Nothing has been recently changed with the SMTP server in question, which works fine with all my other devices.
I've tried:
• deleting the account and re-adding it manually (four times)
• deleting the account and syncing it with my computer (three times)
• hard resetting the iPhone
• ensuring that the primary SMTP server for this account is, in fact, switched to "On" in Settings->Mail, Contacts, and Calendars, <mail account>-->SMTP (which brings me to another question: how do I edit this list? Is it automatically populated by the accounts in my Mail app?
• screaming from my back porch
Ideas?
Email Account type: IMAP
Authentication type: MD5 with SSL
Port: 587
8GB 3G iPhone, Software version 2.2.1

One thing that might help.
If your primary server is hosted by your company, double check the outgoing settings.
Host Name:
Use SSL:
Authentication:
Server Port:
If it zips through your primary server without effect, try turning the primary server off and one of the secondary on.
If connected to Edge or 3G, you can use ATT's SMTP server.
If issue still persists, then set up a gmail or yahoo account to test with.
Both are free email services.
If still fails, then general troubleshooting might help.
Here are a couple of articles from the apple support website that might help out.
http://support.apple.com/kb/HT1737
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/TS1275
You might need to reset and or restore the iphone to resolve any software issues.
Hope this helps.

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