IPhone Working With iTunes but Blank screen

Hi there
My iphone died a feww eeks back. I plugged it into iTunes which told me it was in recovery mode. Pushed restore, waited and all seemed fine, iPhone appears in iTunes can add music, sync etc.
However the screen remains off. I can't see anything. Iy you dial the phone it goes straight to voicemail. Everytime i plug in it appears fine in iTunes but nothing can be seen on the screen.
Any ideas?
Ben

sveltejim,
When you restored your iPhone, did you set it up as a new phone? Also, do you use a case for your phone, and if so, have you tried removing it?
If those steps don't resolve the issue, it may be time to service your iPhone. You can do this at an Apple Store by reservation or by calling 1-800-MY-IPHONE (1-800-694-7466).
To create an Apple Store reservation, visit: http://www.apple.com/retail/geniusbar/
Hope this helps,
Raleigh

Similar Messages

  • HT201413 i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem?

    i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem

    Try to restore get a error 29 - iPhone 3GS - iFixit
    See if this helps.

  • HT1386 I am trying to setup my new iPhone 5s with iTunes, but after I have synced everything te screen continues to say connected to iTunes, how do I continue with setting up my phone?

    I am trying to set up my new iPhone 5s with iTunes, I've connected my phone to the computer and synced all of my apps and music, but the screen on my phone still continues to say connected to iTunes and doesn't seem to be continuing on with the set up. Any ideas on what's wrong?

    Hi Bomag,
    If you are having issues restoring your iPhone and are unable to get past the Connect To iTunes screen, you may find the troubleshooting steps outlined in the following article helpful:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    - Brenden

  • I use USB portable speakers from Trust, but they don't work with iTunes, but they do with wmp... any tips?

    Hello,
    I currently use Trust USB portable speakers in combination with my windows 7 minilaptop. But the problem I have is that they don't work with iTunes(newest version). However, they do work fine with WMP, any ideas how I can solve it?
    Thanks!

    Contact the manufacturer of the speakers.

  • How to make my iphone work with itunes on new macbook air?

    I previously used a PC which I used to put music on my iphone from itunes however I now have a macbook air and I don't know how to change my iphone so that it now recognises my new computer as the right one. I can use my macbook to sync my phone however if I try to drag music or videos onto it it won't work.
    Thanks

    An iPhone 5 requires iTunes 10.7 (minimum) which in turn requires OSX 10.6.8 (minimum) which in turn requires an Intel Mac (which you have).
    1) Make sure your computer meets Snow Leopard technical specifications - http://support.apple.com/kb/SP575  This mostly means making sure it is an Intel Mac and has at least 1GB RAM (at least 2 GB is recommended).  Go to the Apple in the upper left corner of any window to "About This Mac".  To check RAM continue to "More Info...".  It should say you have at least 1GB of "memory".
    2) Buy a Snow Leopard disc from Apple online
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard - USA
    http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard - UK
    or telephone Apple. In the USA: (800) 676-2775 (contact information for other countries: http://support.apple.com/kb/HE57)
    Alternatively you can buy from online retailers but anticipate paying much more than the original price which is the price still charged by Apple
    3) Backing up your computer before upgrading is always a good idea.
    4) After installing from the DVD, update your Snow Leopard installation using Software Update or manually downloading and installing the Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399

  • New Shuffle won't work with itunes, but can't download newest version.

    I just got a new shuffle and when I plug it into my computer it tells me I need Itunes version 10. When I try to install Itunes version 10 it says 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5'. What do I need to do to get everything working?

    Yeah, I just bought an iPod Shuffle and have run into this same issue. I don't want to upgrade to iTunes 10 because I did so on my work computer and am dealing with a headache of an issue with it (sort of off-topic, but it's doing that rapid flashing thing when loading in a CD, ultimately not recognizing it or letting me download the songs, unless I turn off the feature that downloads the song titles automatically, which is fairly important to me). I did some searching around here and found it's a common issue with no solution at the moment. I definitely don't want to deal with that on my personal computer, so I've stuck with iTunes 9. But now that means I can't use the Shuffle I just purchased. How frustrating. Any solution?

  • IPod nano 2nd generation works with iTunes but screen blank!

    Ive had my black iPod nano 2nd generation for quite a bit of time now, the iPods screen wouldnt come on one day but iTunes acsepted it and so i restored it. The screen was still off and so now im here asking, Please help, Thanks!

    Hello upthereds,
    And welcome to Apple Discussions!
    I have purchased a windows 7, 64 bit laptop. I have a 2nd generation iPod Nano if I download the 64 bit version of iTunes will this cause problems with compatibility between my laptop, iTunes version 10.1 and the 2nd generation iPod Nano?
    Yes it is compatible and should work. Let us know if you run in any problems though and we'll do what we can to help.
    B-rock

  • When i plug in my iphone it works with itunes,but when i plug in my ipod it dosn't work

    when i plug my iphone into the computer it works, but when i plug my ipod in it dosn't charge/or show up in itunes

    Does the computer have iTunes 11?
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have created a m4.r file as a ringtone and its sitting in the Tones file on my iTunes.  I have synced my iPhone 5 with iTunes but it does not appear as an option on Ringtones screen?

    I have created a m4.r file as a ringtone in Tones on my iTunes.  How do I get to transfer it to the iPhone 5 and then convert it to a ringtone?

    ping209 wrote:
    Yes it is> Does that make a difference?
    Yes, it has to be smaller than 35 seconds.
    Enjoy your ringtone.

  • I was trying to set up my aunt's iphone 3gs with itunes but accidently backed up her phone with my phone information so now all her contacts, photos, and notes are all gone and replaced with my phone information. Is there anyway I can restore it back?

    I was trying to help my aunt set up her phone to itunes on my computer but when it asked me whether I wanted to set it as new device or use the backup from previous iphone data, I clicked restore from backup. I didn't realize that clicking that option would delete all of her information on the phone and relace it with mine. Her contacts, phones, notes, and all of her information are gone and replaced with mine just like my phone. Is there any way I can restore her phone because she really needs all those information orignally stored on her phone? She just got her phone not long ago and didn't backed up any of her information on her phone.

    If her data was not backed up or synced to something, it's gone. Sorry.

  • I want to sync IPhone 5 with itunes, but I can't upgrade itunes nor mac os.

    I just got the iPhone 5 and I would like to sync it to my itunes to upload music. However, apparently I need to buy the snow leopard os for $200 to do so. I am not willing to pay $200 just to upload music on my phone. There has to be another way to do connect my iphone to itunes. Below are the specifications for my mac.
    Hardware Overview:
      Model Name:    MacBook Pro
      Model Identifier:    MacBookPro5,1
      Processor Name:    Intel Core 2 Duo
      Processor Speed:    2.4 GHz
      Number Of Processors:    1
      Total Number Of Cores:    2
      L2 Cache:    3 MB
      Memory:    2 GB
      Bus Speed:    1.07 GHz
      Boot ROM Version:    MBP51.007E.B06
      SMC Version (system):    1.33f8
      Serial Number (system):    W884177P1G0
      Hardware UUID:    46741167-3A83-5E0A-B187-2B740D998276
      Sudden Motion Sensor:
      State:    Enabled
    System Software Overview:
      System Version:    Mac OS X 10.5.8 (9L31a)
      Kernel Version:    Darwin 9.8.0
      Boot Volume:    Macintosh HD
      Boot Mode:    Normal
      Computer Name:    Hussam’s MacBook Pro
      User Name:    Hussam (hussam)
      Time since boot:    17 days 1:57
    iTunes:
      Version:    10.6.3
      Last Modified:    8/28/12 9:38 PM
      Kind:    Universal
      Get Info String:    iTunes 10.6.3, © 2000-2012 Apple Inc. All rights reserved.
      Location:    /Applications/iTunes.app

    If you aren't willing to upgrade your MacOS to something newer than about 5 years old, then consider using BootCamp and Windows, then use a Windows version of iTunes.
    I personally recommend considering the MacOS update.  I have heard reports that if you call Apple on the phone, you might be able to purchase an upgrade to Snow Leopard for $30.  You could always find a friend who has a Mac with Snow Leopard or newer, and sign onto the Mac App store using your ID (but their computer) to buy a license for Lion or Mountain Lion, then after downloading it, use the Lion disc maker to make a bootable USB key to install the newer (and only $30) OS on your hardware.  With that, you would then qualify to run iTunes 10.7 or even iTunes 11.

  • I'm trying to update my iphone 3gs with itunes but just getting windows error message

    I am trying to update itunes to 5.0.1 version but get an error message at end saying
    There is a problem with this Windows installer package, a problem required for this install to complete could not be run.
    I am clueless as to what i have to do!

    Is your iPhone 4 GSM type or CDMA ?

  • Keynote for iPhone works with iPad but not with Mac

    I purchased Keynote for iPhone and is working well with my iPad but can't seem to transfer it to my Mac. Do I need to buy it separately?

    Keynote for iOS and Mac, are incompatible as they are written for different operating systems.
    You must install the Mac version on a Mac which is a separate purchase. It is free to users who purchased a Mac from mid-October 2013.

  • I can't purchase any apps on my iPhone 5 with iTunes but I can purchase music?

    I have tried everything to get my ITunes to connect to my Apple Account but it will not! I have even synced it twice to my PC and it still won't recognize my apple Account   Could some

    I am guessing you cannot connect to the iTunes app on your iPhone to make purchases.  It's a bit hard to tell from your post and your title, as the English really needs help.
    Anyway, if that's the case, you likely have restrictions set on your iPhone.  Check Settings > General > Restrictions.

  • HT4137 iPhone synced with iTunes, but not Phone... Why?

    I did this with my phone (giving my old iPhone 4 to her so she can replace her iPhone 3), but her telephone number and calling ability did not sync!! Why?

    Did she insert her SIM card and restore as new?

Maybe you are looking for

  • Using HD plasma as external display, black border around mac desktop

    Hey all, I'm having some difficulty setting up my Panasonic plasma tv as an external display for my Macbook. Whenever I hook up the display I am faced with thick black borders around the mac desktop on the external display. I have messed with the res

  • How to get default baseline date in a payment terms

    Hi, We have around 160 payment terms used in our system. We want to get the default baseline date for all these payment terms. Going to each individual payment terms and getting the default baseline date is a cumbersome job. Is there any easy way to

  • XI custom lookup function in mapping - error

    Hi, I created custom function to do RFC lookup with ECC. We are on PI 7 with service pack level 14. The custom function takes value of 4 attributes from source and does RFC call to do lookup. The below is the import of classes I used in the function

  • Hard Drive Shot - 2nd Time!!

    In August of 2007, I got a MacBook to use for college. My sister got the exact same model, on the same day. She has had no problems with her machine. I, on the other hand, have had hard drive problems not once, but twice, in the short period of time

  • Why is the mail in my yahoo and other folders disappearing?

    Please help I am new to apple and I pad and need my email.. The mail that is just disappearing is from yahoo, hotmail, the g mail doesn't seem to be affected.