Iphone3Gs cannot find Service in Europe but original and other iphones can?

I don't know if I is just my iphone 3Gs but, I seem to unable to get service. I tried turning on and off my phone. My sister has the original iphone and my mother does not have an iphone but a cheap one. Their phones work in Europe. I tried comparing what is different about mine and my sister's. We are on the same plan. The only difference was hers was older and she been out of the country more and mine is recently new and it is the first time out of the country. We are both in Europe in the same place. Its very frustrating that their work and mine does not. Anyone can help me out?

I had the same problem in Europe and Africa last July with the orig Iphone. I calle ATT before I left to get the International rate and had to call them again from Europe to re do it ...When They did I got service. It sometimes takes awhile. I think you need to let ATT know you are going to europe and want service there. Also ATT may not give you overseas service if you have not been with them for a year or more.

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I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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Message was edited by: SRV007

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Log Name:      Application
Source:        Microsoft-Windows-RestartManager
Date:          10/7/2014 1:11:48 PM
Event ID:      10010
Task Category: None
Level:         Warning
Keywords:
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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Jun 28 2012 08:36:30
Copyright (c) Microsoft Corporation
Express Edition (64-bit) on Windows NT 6.2 <X64> (Build 9200: )
2014-10-08 12:53:09.84 Server      (c) Microsoft Corporation.
2014-10-08 12:53:09.84 Server      All rights reserved.
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Iphone3Gs cannot find Service in Europe but original and other iphones can?

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