Iphone4 and Jabra will not pair

Question

I bought new Iphone 4 and picked a Jabra Wave headset. It recognizes the Jabra, comes up with Not paired. I touch that message
on the bluetooth screen and i then says connected.  I push answer button to make a call for 1 second on head set and it comes back and voice says "Connected" but speak recognition does not come on. I hold the button until I hear a beep and then the voice recognition comes on and works like crap if at all. Next time I hold the button until I hear the beep it then goes into some mode with flashing blue light. The chance of getting voice recognition is about 50/50
I have followed all the directions without success. I tried the tech repair at the verizon store and they were clueless. They gave me a new one and it is the same problem
The only thing I can figure is the Jabra Wave is not compatible with iphone 4 even though they say it is.
Rob

Answer 1

The issue may be with the Bluetooth headset. If you have another Bluetooth headset try pairing it with your iPhone and see if that works. Below I have provided the pairing instructions for the iPhone and Jabra Wave.
Step 1 - Enable Bluetooth functionality on the iPhone 4
From the Home screen, select Settings.
Select General
Select Bluetooth
Set Bluetooth to On
Step 3 - Pair the iPhone 4 with a Bluetooth Accessory
With Bluetooth power on, from the Home screen, select Settings
Select General
Select Bluetooth
Choose the device on iPhone, and enter its passkey or PIN number, normally 0000 or 1234
For additional assistance with your Bluetooth pairing, click here.
Thanks