IPhone4 can't "see" or connect to home WiFi network (AirPort)

Hi,
I recently moved to an apartment building. When I was at my parents, we used my Airport Extreme (about 3 years old) for a home network. All three iPhone4's in the house, two PC's, two Macbook Pro's and a first gen iPod Touch all connected without issue.
Since moving, I've hooked up my Airport Extreme and did a firmware update I'd been prompted to do for a few months, but have been ignoring, via Macbook pro. I went to connect my iPhone, and it could no longer find the network. The two Macbook pro's in the apartment connect without issue, however my iPhone4 is not connecting - it can't even "see" or "find" the network!
I don't believe it's a WiFi card issue in the phone, as I can see a number of secure wifi networks in the building, and my phone connects without issue to an unsecured one, Starbucks, friend's networks, etc. However, it can't see my home network; and if I try to connect by manually entering the network name/password it says it can't find the network (which is clearly in existance and working, as I'm on it right now on the Macbook).
I have the latest iOS on my iPhone, and have tried the following (many due to other threads on these boards):
Restarting the modem/router
Restarting the router only
Reseting the iPhone network settings
Downgrading the base station firmware from 7.6.1 (the update I did tonight while setting up the router) to 7.6, 7.5.2, and 7.4.2
Elimintating the newly created guest network
Setting the channels myself
Using it as an open network
Resetting the airport network settings to factory and reconfiguring the network
Standing next to the router
Putting the phone on top of the router
I'm fresh out of ideas, and really, REALLY frusterated.
Any insight or suggestions would be appriciated.
Thanks,
Lauren

I was having the same problem... Try this: http://support.apple.com/kb/TS1398

Similar Messages

  • I used part of my name in my home network.  Now I understand this was stupid security error.  How can i change the name of my home wifi network, airport express?  Thanks.

    I used part of my name in my home network.  Now I understand this was stupid security error.  How can i change the name of my home wifi network, airport express?  Thanks.

    Open Macintosh HD > Applications > Utilities > AirPort Utility
    Click on the picture of the AirPort Express
    Click Edit in the smaller window that appears
    Click the Wireless tab at the top of the next window
    Edit the Wireless Network Name
    Keep it short.....maximum 10-12 characters or so. No blank spaces or punctuation marks in the name
    Click Update at the lower right of the window to save the new setting and wait a full minute for the AirPort to restart

  • Can't Open Some App using home wifi network, must use 3g to do it

    My iPhone is 5s. Just like the title said, whenever my iPhone / iPad connected to wifi I can't connect to some games like Puzzle and Dragon even though I can browse using safari, using fb / twitter / instagram just fine. I keep getting connection error (in game of course) whenever I open that game (not only that game actually). Whenever I open the game, I can get myself automatically logged into gamecenter, but the can't connect to the game itself.
    I've tried changing the dns from the default 192.168.1.1 to google's and resetting the cache (airplane mode -> on -> off). But to no avail.
    Have tried to open the game on my father's iPhone and iPad, and my sister iPhone too. I suspect my problem is my wifi configuration isn't compatible to ios(?).
    Sometimes I experience updating app problem too on home wifi network, I can browse app store but can't update any app.
    While my phone can't, my friend's android can play the game just fine using my home's wifi network.
    Please help me fix this.

    Welcome to Apple Support Communities
    First, when you are going to turn off or restart your Mac, you will see a box called "Reopen windows when logging back in" in the shutdown or restart window. Untick this box and see if the App Store opens automatically in the next startup.
    If it starts, open System Preferences > Users and Groups > Login Items, and see if the App Store shows up. If so, remove it from this list

  • My non Apple WIFI card can only see 2.4Ghz Time Capsule WIFI network

    I have a 2TB Apple Time Capsule, running v7.5 & offering both a 2.4 & 5.0Ghz WIFI network.
    My Linksys WUSB600N card that is plugged into my download & media server (running Window 7) can only see the 2.4Ghz network. I've confirmed that I'm running the latest drivers for the card.
    My 13" Apple MacBook Pro and Lenovo X31 with Intel WIFI can see both the 2.4 & 5.0 GHz networks that I've setup on my Time Capsule.

    After a little bit more digging, I've managed to find my own answer. For some reason the WUSB600N isn't able to see the high 5.0Ghz channels, no matter how I configured the driver settings (ensuring that all the correct channel ranges were enabled).
    Once I hard coded the 5.0Ghz channel on the Time Capsule to channel 48, I'm able to see the network & connect without issue.
    Hope this helps someone else.

  • Connecting to home WiFi network

    I have a MacBook 13", an iPhone 4 and an iPad 64 GB WiFi connected to my wireless network. I am using a LinkSys BEFW1154 version 2 wireless router. I just purchased another iPad 64 GB WiFi/3G. I cannot get the new iPad to connect to the wireless network. I enter the password, which I have checked, and it says it is not the correct password. Any suggestions.

    juliefromhuntly wrote:
    This type of thing keeps happening to me with my iPhone (3G, 4.3.5). I join my home WiFi with no problems, download email, surf, whatever. Then put phone down and do something else.
    Next time I go to iPhone the little wheels go round and round and NOTHING happens. I have to keep switching it off and on again and repeat the loop, again and again .... Why is this?
    Rather than hijack cotton70's thread with an unrelated problem on an IPhone (this is the iPad forum and cotton70 can't connect) why not start a new thread for your problem in the iPhone forum?

  • My iPad2(Wifi-16Gb) unable to connect to home wifi network after upgraded to iOS6. The said network is a remembered network and never face this connection issue before iOS6.

    Forget and reconnect the netwrok doean't solve the problem.
    Even Network Reset recommended in others iPad user in the forum can't help as well.
    Please advice. Thanks.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Just got an iPhone 3GS, How do I connect to home WiFi network?

    I posted this in the network discussion as well, but wasn't getting answers and I need to resolve this problem as soon as possible.
    I just got my brand new iPhone 3GS. I just recently finished fully charging it and activating it. I am exploring my new device but I am getting extremely frustrated as to connecting to WiFi. I want to use WiFi for web browsing, but when I go to WiFi on my iPhone it says No Networks (or something of the sort). I try to enter in the name of my network (which I know). But I don't know what kind of security OR the password to the network.
    I really want to enjoy this phone/gadget but I don't know how to set it up to connect to my network.
    Can somebody help me in telling me where I can find the security type and password to my network.
    Thanks!

    Sounds like you (or a buddy who helped you) setup your home network to Cloak its SSID (name). Thus as you said, you need to manually enter it.
    But from there, you will also need to know any Key (password) you set on it to join.
    If you don't know those items, not much we can do to help (now I could always drive on by fire up airrack-ng suite and break in for ya)
    You can always go to your computer, try to access your router (odds are http://192.168.1.1 ) via your browser.
    Then see what settings you can get to.
    If it was locked down, then I suggest going to your routers website and read up how to reset the router (odds are button on back you have to hold in for 10 secs) which will reset the router back to default settings.
    All devices will then have to re-join your default network (real manual that came with router or get one online before resetting).
    Message was edited by: DaVBMan

  • IPhone will not connect to home wifi network

    My iPhone 4s will not connect to my home wireless router. I have 2 other iPhones and an iPad which are connected fine. Help!!

    Ilindafrommilford,
    You might want to re-post your question in the iPhone subforum. By accident, you ended up in the iPhone forum.
    Good luck finding your router!

  • My iPad connects to home wifi network, but won't acces Internet

    I have tried everything and sometimes during the day it connects and updates apps but when I want to use it any app conects to internet...
    I have restarted the network several times, every time it connects to router but not to Internet...

    Hi sagilet,
    If you are having WiFi or Internet issues with your iPad, you may find the troubleshooting in the following article helpful:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Regards,
    - Brenden

  • TS1398 help!!!  i am unable to connect to a wifi network and ive tried everything but nothing seems to work!!! can someone help pls

    help!!!  i am unable to connect to a wifi network and ive tried everything but nothing seems to work!!! can someone help pls

    try connecting to another wifi network to isolate the issue. at this point it's impossible to tell if it's your phone or your network

  • Having difficulty logging onto a home wifi network after having installed latest iOS

    Having just downloaded the latest iOS, I can't now log onto my home wifi network. Anybody else having a similar issue?

    Try restarting your WiFi router by removing power for 30 seconds.
    On your iPad use Settings > General > Reset > Reset network settings

  • Just bought ipad3 and trying to connect to home wifi, can see network but will not let me progress to put in password

    just bought ipad 3 and trying to connect to home wifi, can see network but will not let me progress to enter router password?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • Can't get my ipad1 to connect to my home wifi network after doing restore

    Can't get my ipad1 to reconnect to my home wifi network after doing restore, help please

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • I can't connect to the router in my home.  Things were working fine as usual - I attended school and connected to their WiFi network as usual.  When I returned home I could not connect to my own home router.  The Ipad seeks the network but nothing happens

    I can't connect to the router in my home.  The Ipad seeks the network but nothing happens.  I went to school and connected to their WiFi network as usual with no problems.  When I returned home I could not connect to my home router.  The Ipad seeks the router number but nothing happens.  I rebooted the Ipad a few times in the school.  The numbers identifying the router, etc. on my Ipad no longer appear there. 
    TThe Ipad guide says to connect to the WiFi use setup but I can't find the setup program in the Ipad.
    I reset the network settings to the factory defaults but this doesn't fix the problem.
    What can I do to reconnect to my home router?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Why can't I see my home WiFi network?

    I have had my iPod touch for almost two years and have had no trouble with it - until today.  I am presently not connected to the internet through my home WiFi network and can't find my network in Settings/Wi-Fi.  I can see other secure (and non-secure) networks, but not mine.  I am presently sitting right beside my AirPort Extreme and am connected to it with my laptop.  So the Wi-Fi station is working.  My iPod has the same settings it has always had (Wi-Fi is on and Ask to Join Networks is off).  How can it see other networks by not my own?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar
    Is it this problem?
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

Maybe you are looking for