IPhone4, iOS 6, cannot setup Facebook account.

iPhone4, iOS 6, cannot setup Facebook account. Its greyed out in the settings section. Has anyone else had this problem. How do I resolve?

All Sorted
Had to delete account and re input my account details and is now working

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I had the same, frustrating problem, then happened onto a process that worked for me. I wrote it up in the following post: https://discussions.apple.com/thread/3541003
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I just had my Droid 2 delivered this morning (yeah!!), activated it and am now trying to setup my facebook account on my new phone. Every time I try and do so an error message pops up saying "Internal service error occurred. Pleas try again." Any ideas on what is going on because it's driving me up the wall. Thanks.

I would recommend testing the data connection first to ensure service is working properly. I have listed some steps below:
Step 1. Ensure you have 3G indicator (and when accessing data, both arrows highlight/flash white
Step 2. Ensure that the network settings are enabled. *Instructions below:
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Ensure Mobile Network is Automatic – Select Menu > Select Settings > Select Wireless & Networks > Select Mobile networks > Select System select > Check automatic
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Step 3. Perform a soft reset – Turn off the device and take the battery out of the back. Once removed, place the battery back into the device and power it back on.
Step 4. Try to create a new Facebook account, or login is you have an existing one.
Step 5. If the steps above do not work, I would recommend creating a Facebook account on the Facebook website (using your Mac/PC). Once created, try to log in as an existing user on the device.
Step 6. Final step: If all of the above did not work, try hard resetting the device. ***Please Note*** Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.
Performing a Hard reset article below:
http://search.vzw.com/?do=viewdoc&id=31308
Once the hard reset is complete, you will have to go through the initial setup information once again. When you complete the initial setup, test the data connection and try to create the Facebook account once again.
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captgadget wrote:
You know, I have an old e-mac running 10.4.11 and it runs mail just fine. Then I get to Leopard, enter the same info and it won't send or receive mail. I just tried to send an e-mail and here's the message i get: cannot send the message using gpcom.net
"gpcom.net" doesn't sound like the name of a mail server. Those often have names like "pop.gpcom.net" or "smtp.gpcom.net". What server names do the instructions of your mail service tell you to use? Are you trying to use a POP3 or IMAP service?
no login required
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Cannot delete Facebook account in iOs Settings

Hello there.
I am using an iPad 3 and I have iOs 7.1.2 (11D257) installed.
In Settings > Facebook I get the following problem:
"There was a problem accessing your account. Please reenter the password for "My Facebook Name is Displayed".
Now I have tried every password for this and I get a 'Username or Password incorrect' message. But what is strange is that Facebook works fine on the iPad app and everywhere else. I have tried changing my password and e-mail address. I even click 'Delete Account' and NOTHING HAPPENS! Nothing is working! Here is a list of everything I've tried:
- Reset Network Settings
- Reset Location & Privacy Settings
- Reset Settings
I then 'Reset All Content & Settings' and set up the iPad as new at the setup assistant. VOILA! The issue was fixed and I could log in with my Facebook credentials.
BUT!
I have a huge iCloud backup, with so many things I do not want to lose, and I do not want a new Apple ID. So I repeated the process, only this time instead of a new iPad install, I erased everything and Restored my iCloud Backup.
After waiting all this time for the restore, I am shocked to see that the issue is still there. It is LOCKED into my iCloud backup. So there is nothing I can do to solve this issue.
Is there a way I can remove everything Facebook related from my iCloud? If there is not, what am I to do? I can't be alone with this problem. If anyone could help I would greatly appreciate it as Apple have not been forthcoming with this at all.
Thank you in advance!
Kindest regards,
- Tony

I have the same issue and I don't have a place to enter a user name. So how did you change your user name? This problem is only on my iPad it did not follow my iPhone. It happened right after updating to IOS 7.1.1 and now I can't use Facebook for anything on my iPad. I have not changed my login on Facebook. Very frustrated.

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Hi and Welcome to the Community!
Inside of the same email configuration wizard, you can remove any account that is already there, and thereby start over clean.
KB04620 How to delete an email account integrated with BlackBerry Internet Service
KB02189 How to associate email addresses with the BlackBerry Internet Service account
If you cannot do so via the on-device wizard, then try, from your BB Browser, this site:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!

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captgadget wrote:
You know, I have an old e-mac running 10.4.11 and it runs mail just fine. Then I get to Leopard, enter the same info and it won't send or receive mail. I just tried to send an e-mail and here's the message i get: cannot send the message using gpcom.net
"gpcom.net" doesn't sound like the name of a mail server. Those often have names like "pop.gpcom.net" or "smtp.gpcom.net". What server names do the instructions of your mail service tell you to use? Are you trying to use a POP3 or IMAP service?
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Hi, I would like to decouple my Facebook account from Spotify. I happened to create my account against my Facebook account and, after deactivating my Facebook account, found that I could no longer log into Spotify. I reactivated my Facebook account and was then able to log in. I would like to decouple my email address, but it shows in your system as 'in use' and I cannot unlink it. This was frustrating enough that I switched to Rdio several months ago. I like Spotify, though, and want to switch back. I won't though, until I can use my regular email address and not be dependent on Facebook. What I would like is to have my account unregistered so I can create a new account using the same email address I've been using for years, and then sign up for the premium membership. Is there any way to disassociate my Facebook account from my Spotify account? It makes absolutely no sense to me that, because I initially registered with my Facebook account, I now need to forever maintain a Facebook account to also maintain a Spotify membership and that there is no way to separate those two things.

Hey there , welcome to the community!
If you get in touch with Spotify directly through the online contact form they will set you up with a new account and transfer all your music over, so you won't have to use your Facebook account anymore. :)
If you receive an automated response directing you back to the community, just reply to it and you will be connected with an agent that will be more than happy to assist you! Expect to receive a reply within 24-48 hours. If there's anything else you need help with, give me a shout!

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Hello yesterday my sister wanted to unblock my mom from Candy crush so she deleted my facebook acount from settings so she can log with her account and use Candy Crush with her own profile. After that i deleted her account and wanted to put my own again, here is where the error started: when i put my mail / password for facebook and hit "return" a message appear "Error signing In , could not communicate with the server", even so i cant enter another email or retype my email or anything since in settings this message appear: "There was a problem accessing your account. Please reenter the password for <my facebook user name> " with the field for password below , also the delete button doesnt work. Every time i put the password the singning in error appear . Now i cant use any app that use facebook features which is really annoying since most online apps use facebook account to log in.
i have tryed:
Deleting the app, which doesnt make sense since i don't need the app to log with facebook to another apps.
How they solved in thie thread : https://discussions.apple.com/message/24292852#24292852
Quit the .settings app and reset the iPad.Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. URL: https://discussions.apple.com/message/23760942#23760942
Nothing has worked so far, i hope you guys fix this soon i cant use must of my apps right now :/ at least with facebook .
PD: i can log in trough facebook app but no setting so i can't use my facebook in other apps.

I have found a solution.
You need to use Keychain Access on OS X. In the sidebar select iCloud. You can locate the entry by searching for the part after the @ in the email address of that entry. Right click it. Select "Delete". It will be deleted from that machine as well as any other device synced with iCloud keychain.
I did this in Mavericks, but it should work on Yosemite as well.
As far as I know there is yet no way to do this in iOS.
I filed a radar as well rdar://18835323
Hope this helps.

IPhone4, iOS 6, cannot setup Facebook account.

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