IPhone4: Major problems with iTunes (latest) on Windows 7 machine.

I've had nothing but issues. I managed originally to get my iPhone to restore as a new phone a while ago, but ever since I have faced endless problems. It will work fine, syncing every day then out of nowhere I will get errors popping up, saying things like 'Unable to sync, internal device error', 'Unknown error occurred', 'A folder was found instead of a file'... that sort of thing.
So then, I am forced to wipe the phone by putting it into recovery mode (as the usual method of selecting recover from the summary screen in iTunes yields the same errors).
From there, I am unable to restore from a backup as no matter which backup I select it says that the backup session had failed (seems that iPhone backups on Windows 7 are pointless).
I then set up the phone as a new phone, install everything again, re-organise all my apps (about 50+ of them) and away I go again. The phone will then work fine for a week or so, then the errors return. Rinse & repeat.
However, this is where things turned to sh*t. Now when these errors occur I am no longer able to restore the phone at all on my Windows 7 PC. I get the same internal device errors after selecting to set it up as a new phone. The size of the visible HDD also then reduces to 4GB (down from 32GB).
So, now every time this happens, I'm forced to go to either my work XP machine and set it up again, or use my father-in-law's Macbook. However, both of these options are not very convenient.
I've tried everything from completely removing iTunes and all Apple software and re-installing (c/o several hours on the phone with Apple support), trying different USB ports (not that that should be an issue since my PC is nearly new) and a different USB cable, however nothing works.
Do you think that the phone itself is truly experiencing some sort of hardware failure when I'm getting the 'internal device error' messages? This is driving me mental.

I see no one has posted, however after much screwing about by myself. I may just have it sorted.
I realised there was some sort of conflict between iTunes/iPhone and my virus software (Avast). I investigated further and found that specifically that the problem was with the incoming mail scanner in Avast, so after disabling that - in addition to replacing my USB cable which was a bit old and tatty - everything appears to be working much smoother. I've had no issues connection my device, and it has been backing up & syncing without problem for the past week.
Now I just hope that this continues.

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Will the Bedford PowerSynch case work with iTunes on a Windows machine?

Will the Bedford PowerSynch work with iTunes on a Windows machine vs using a Mac?

Do you mean the Bretford PowerSync cart or tray for iPads and iPods? If so, Bretford's web site lists only Mac OS X. You'll have to contact Bretford and ask if there's a workaround for Windows, or any plans to add Windows compatibility.
Regards.

I am having major problems with the latest update for my itunes!

I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'. I have completely uninstalled itunes but now it wont download at all. Have tried downloading it 4 times tonight already. Anyone know how to get it to download? Or what to do?

I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Problems with ITunes 10 for Windows with Ipod Touch

I have had several problems with my original 16Gb ipod touch since upgrading to ITunes 10. Windows Vista Home Premium. I had no significant problems before ITunes 10.
1. Numerous apps upgrades fail with an error message (approx) "installation failed because resources have changed." I have searched for information about this, but all I could find relates to developers, not ordinary users. I can upgrade the apps directly, using a wifi link - just not through ITunes 10. (Apps: Dictionary.com, StarWalk, etc.)
2. After repeated examples of this, I decided to try restoring the ipod. I've done this several times in the past without problems. This time, it repeatedly failed at step 3 of 5, re-installing my music, with "unknown error." The ipod was unusable after this. I eventually had to restore on another computer that still had ITunes 9 installed - that worked, but I lost all me recent data entries. (After successfully restoring using ITunes 9, I tried again with ITunes 10 - same failure.)
3. Now, all podcasts that I install are played back at an unusable low volume. They are just loud enough to barely hear in a very quiet room, but not loud enough to be usable. The podcasts play fine when played directly in ITunes. Music installed on the ipod plays properly. I have tried using the Podcast option in ITunes to change the volume, but that has no effect. I have tried several speakers and headsets - all the same. Podcasts are probably the most important use of my ipod, and now they are useless. These are popular podcasts, such as CBC's As It Happens - I don't think that the originator would have had an undetected problem for this long.
Any suggestions?

This symptom could be caused by an unusable iTunes configuration file. Follow the steps below to troubleshoot this issue.
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes.
If this does not work, repair your Quicktime - START / CONTROL PANEL / PROGRAM and FRAETURES / highlight QUICKTIME and click REPAIR

Problems with iTunes 8 for Windows, 1G iPod Nano

i'm running iTunes 8.0.1.11 on my Windows XP Pro SP3 desktop, using it to manage my 1G iPod Nano 4GB software version 1.3.1.
ever since upgrading to iTunes 8, i've had a few issues with the way it syncs (or doesn't sync, in my view) with the iPod:
1: podcasts.
prior to iTunes 8, the two most recent unplayed episodes would sync and delete after play - "play" being defined as starting to play the podcast. i didn't have to listen to the entire podcast for it to be removed. this worked for me, because many of the podcasts i listen to are news highlight shows (some run almost 2 hours). i'm usually only listening to specific parts of the show, not the whole thing.
now, if i haven't listened to the entire thing, it doesn't delete. not only that, iTunes doesn't even automatically throw away listened podcasts from the computer anymore. not so big a deal on the computer (it's got plenty of disc space), but on the teeny-tiny iPod, it's a problem.
so now i don't listen to podcasts on my iPod anymore. is there a fix so i can take my news with me again?
2: music playlists.
prior to iTunes 8, when i synced a playlist to the iPod, it synced the playlist's +current order+. in other words, if it was shuffled in iTunes, it was synced to play in the shuffled order.
not any more. now, it only passes the "base" order of the playlist; i.e., whatever order it was "built" or manually arranged in. this is bloody aggravating. i don't want to listen to the same ten songs every time i hit play.
adding insult to injury, iTunes also no longer passes whether the playlist is set to repeat. so it stops playing after the last song. also extremely aggravating.
i realize that i can select "Shuffle Songs" in the iPod's menu. but since this shuffles all the songs on the device, it somewhat defeats the purpose of having bleeding playlists, doesn't it?
i realize Apple wants me to buy the newest, bestest hardware every time it comes out. but i like my old iPod, and it did exactly what i wanted and expected. until iTunes 8. so, any fixes for these issues out there?

This is a well-known issue. Apple changed the internal file names used with iTunes 8, which makes the ordering on 2nd generation Shuffles behave differently. There is no good workaround, apart from moving the files with a hand-crafted AppleScript program.
Apple has been silent on the issue, so nobody knows if we'll ever have a fix for it or not.

SEVERE, MAJOR Problems with ITunes Video Playback on 64-bit Win7

So I got a new rig (ASUS G74SX running 64-bit Win7 Home Prem) after I figured my nearly 5-year old HP Pav dv9500t running 32-bit Vista Home Prem had put in good years of work. In using ITunes on the Vista system, I never really saw problems with its player on video podcasts.
Completely different story on the Win7 machine. Aside from all the other problems noted with ITunes itself (not the player) in this forum, there is this:
1. When something like UAC occurs, the video clip runs in the player, but the video is frozen (like a photographic still) while the audio continues to run on normally. Workaround: minimize then restore the player window, then the video part of playback returns. Of course that gets annoying doing that multiple times after a while.
2. With one video podcast (for example, The Young Turks podcasts), while the audio again continues normally, the video track lags unbelievably. The video appears in slow motion. The viewer risks a headache from vertigo if the viewer continues watching slow motion video unmatched with the normal audio.
At first I considered the possiblity that it was related to a 5400 rpm hard disk drive, which came with the new machine and I would not have normally have not bought myself, but I had someone buying it for me (my HP system only had 7200 rpm drives...what is ASUS thinking in letting Best Buy do a performance markdown?). Then I played that video podcast with VLC media player, and it absolutely had NO problem keeping up with the video and audio. (Another thing to like and prefer with this player is that you can keep the window on top.)
Seriously, the programming group at ITunes should be ashamed and maybe every member of its group should consider getting another day job. With each revision, ITunes seems to get worse.

My installation of version 10.6.x of ITunes does not have QuickTime.
As of version 10.5 of ITunes, QuickTime is no longer apparently bundled with ITunes, which clearly has its own player. In addition, I have used a minimal install of ITunes. This eliminates the install of the bug-ridden Bonjour service, which was filling up Windows event logs needlessly and crashing from time to time anyway.
Now although I installed ITunes only a few days ago in this new laptop, I did find ITunes in the Programs & Features page and clicked Repair. After the "repair," I played the video revealing the flaws of the ITunes player, and the playback problems were still there. I used the other media player and it played flawlessly.

Having a major problem with iTunes!!

My nan decided to use my laptop as I got a new one and it was better than hers. My old iTunes library was on there and she deleted all the files and the content on both the library and the laptop. She then logged into her apple ID account through itunes but none of her tracks are coming up. She has recently bought songs from her phone using the same iTunes account and it's not coming up on the library. I told her that she could have deleted all her files as well as mine and recent purchases might not even be on there. I don't exactly know what she's done and I think she's completly messed up her account :/
If anyone could help me out with this and whether you need more detail about this as its a bit conplicated and confusing. She doesn't know what she's deleted; she just deleted everything from all the files to make the computer "brand new". She obviously has never heard of a factory reset.
Thanks and I hope you can help!
because i am posting this through my account - the apple product i have selected has nothing to do with this question
she is using a windows laptop not a macbook

Hi saff.tropical,
Happy Holidays! Congratulations on the purchase of your new computer. It's nice of you to pass on your old computer to your nan. If I'm understanding your question, your nan has an older Windows notebook computer, your newer Windows notebook computer, and an iPhone -- is that right?
The first thing I would suggest is that she create a new User Account on the notebook computer you just gave to her. Next, if she doesn't have a backup of her iTunes music library from her old computer, she should create one on an external drive.
Finally, she can copy the music from the external drive to her "new" computer.
I'll include some resources below that will explain this in a little more detail.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Create a new user account
By creating a new user account, you can determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
How to move your iTunes library to a new computer - Apple Support
http://support.apple.com/en-us/HT4527
Before you begin
Make a new backup of your iTunes library or update your existing backup before you move it. Even if you already have a backup of your iTunes library, this step makes sure you capture any changes and makes the process easier.
Migration
If you want to move your library to a new Mac, you can migrate your data from another Mac or a PC. If you are replacing your PC, you might be able to use Windows Easy Transfer. This option might be slower than other options, but it's more thorough.
Use an external drive
If you're using this method on a Mac:
From the Finder menu, choose Preferences.
Make sure that the boxes next to "External disks" and "Hard disks" are enabled.
Part 1: Install iTunes
Download and install the latest version of iTunes.
Part 2: Move any new content
If you’ve used iTunes on your new computer, move your media to a new folder. This will keep anything you added to your new computer separate from your old library. These files can be added back to your library in Part 4.
Move your iTunes Media folder (Mac)
Move your iTunes Media folder (Windows)
Part 3: Copy the iTunes backup from your old computer
To copy all of your media files, including the library file that holds all your playlists and other settings, to your new computer:
Locate the following folder on your new computer.
Mac: Choose Go > Home from the Finder menu bar. Double click the Music folder.
Windows XP: Navigate to \Documents and Settings\username\My Documents\My Music\.
Windows Vista: Navigate to \Users\username\Music\iTunes.
Windows 7 and Windows 8: Navigate to \Users\username\My Music\iTunes.
Drag the iTunes folder in this location onto the desktop.
Mac: From the Music folder to the Desktop:
Windows: From the My Music folder to the Desktop:
Locate the external drive on your new computer:
Mac: On the desktop.
Windows: In My Computer or Computer.
Double-click the external drive icon to open it.
Drag the iTunes folder from your external drive to the Music folder (Mac) or My Music Folder (Windows) on your new computer. The transfer might take a while if you have a lot of content.
Mac: From the external drive to the Music folder:
Windows: From the external drive to the Music library:
Open iTunes.
You've now moved all of your music, playlists, and other information—including play counts and ratings—from your old computer to your new one.
Part 4 (optional): Add back new content
Copy the iTunes Media folder you created in Part 2 into the "Automatically Add to iTunes" folder inside the iTunes Media folder you copied in Part 3. iTunes will automatically import the content.
Use iTunes in the Cloud
If you don’t have a backup of your iTunes library and your old computer is unavailable, you can download past purchases made with your Apple ID through iTunes in the Cloud.
If you have multiple Apple IDs, you might find it easier to transfer purchases from a device after authorizing your new computer with your Apple ID.
If you previously subscribed to iTunes Match, you can turn on iTunes Match once your new computer is authorized.
After you transfer your library
If you plan to stop using your old computer, deauthorize it by choosing Store > Deauthorize This Computer from the iTunes menu bar.
If you used iTunes on your old computer to back up your iOS device, back up your devices on your new computer or manually transfer the backups from your old computer. Learn more about creating and deleting iPhone, iPad, or iPod touch backups in iTunes.
If you used iCloud with your old computer for syncing, set up iCloud on your new computer.
If you will continue to use your old computer, recreate your iTunes library. This prevents an iOS device from seeing the old computer as the new one because of the old library files.
Last Modified: Nov 10, 2014
I hope this information helps ....
- Judy

Problems with iTunes Latest Update?

Have you had problems with your Apple devices after installing the latest iTunes update? If so, read below.
This is long but worth your time to read if you have a music library. I have the problem with my iMac and my iPhone 5. Maybe more devices but I'm not connecting them to my computer. On Saturday the 8th of December I connected my 5 to my iMac. It deleted all of my songs on my phone. Several attempts to put the songs back on my phone got only about 700 added. I had over 12,000 songs on my phone before the update deleted them. One of the tech's was able to help me get the songs back on my 5 but I don't know what this update has done to it. Then while looking at my library on my Mac I noticed that the ratings column was blank and the plays column blank too. I have over 35,000 songs on my computer and all with ratings so this is a big deal to me. I started calling Apple at 1:00 pm and talked to seven techs by about 6:30pm. One went to a supervisors computer and he checked to see if his ratings were there and they were not. He played the song and the rating returned so they asked me to play a song. While it was playing some of my ratings and plays returns so we thought that fixed it and ended the call. About ten minutes later all of them had disappeared again. I was assigned a senior advisor and was told I would be called back by a the software department within 48 hours. No call back yet. Since then I have had two entire songs disappear. I had written down that I had 35,297 songs and now have 35,295. Album and song names have also disappeared. I tried restarting my Mac but it did not help. Today I e-mailed my Apple contact and asked for an update on any progress made but have not heard anything. So here is my question to you. Is your music and video library all there after the latest update? Very likely not.

Sorry this happened to you, too. In my case, I still had another computer, a Mini, on which I had not made the update. Since my library is on its own HD, it was a simple matter of removing iTunes 11 and then copying 10.7 back onto the iMac. iTunes 11 is, IMO, Apple's biggest blunder in the nearly 29 years I've been using Macs.

MAJOR problems with ITunes

I got hit with a virus 3 weeks ago so I bought a portable harddrive, backed up what files I ould and totally reboot the computer back to factory standards.
Then I installed better security (Mcafee total protection 2011), scanned everything (turned out fine) and then copied the files back to my computer.
Windows media player had no issues whatsoever, in fact it workes better now than it ever has, however I have had to download ITunes 3 times now and it still will not work properly.
1) It says: "ITunes cannot browse album covers on this computer" in Cover Flow mode even though the album covers show up in other views
2) It only brought in a small portion of my music files
3) It made multiple copies (sometimes 2 sometimes 3) of the songs it did add
4) It didn't recognize albums so for several albums (and several album collections) I have the songs scattered all over the place, and again with multiple copies
What is with Apple that they can't design a media player that works properly??????? A friend told me that I should just upload my songs directly to ITunes but when I have done so in the past and there was an error it's a ***** to fix in ITunes, sometimes ITunes even refused to accept the corrections I gave it
I really hate ITunes but I have an IPod so I need it...thus the question becomes, how do I get ITunes to behave properly? I need it to convert ALL my music files so they can be played with ITunes and on my IPod? How do I get it to display the album covers in Cover Flow like it used to just 3 (LONG!!! :-) ) weeks ago?
Please tell me there's an easy way to do this. If I have to go and manually re-add the remaining music and manually rearrange the information already in ITunes I will go nuts!!!!!!!!!! That's waaaaaaaaaaay too much work
I have Windows XP on a Dell Dimension 3100 that was purchased in April of 2006.
Please someone help me save my sanity :-)

Tried it again, doesn't work. I deleted, uninstalled and shredded every ITunes and Apple file I could find, deleted and removed all the McAfee I could find and reinstalled ITunes.
I figured out why it wasn't converting all of my music (need to ignore the direction on the reinstall to find all the MP3 and AAC files, open ITunes and import the "My Music" folder) and why it was making duplicates (because for some reason there were duplicates on my computer)...got that sorted but it STILL won't browse album covers when less than a month ago (before the virus) it was doing so.

Major Problems with itunes 10.4.1 and appletv

Is anyone having issues with the 10.4.1 upgrade of iTunes? Specifically, I use itunes to create movie playlists for my appletv, and
today I was trying to create a new playlist; I always add the movie file to itunes, then "convert file for appletv". This is a nice
compression within itunes. But, everytime I highlight the file, click "convert" itunes crashes! I have tried several versions of the
quicktime file, and still.. crash after crash. In the side bar, "converting" appears, but as soon as I touch the mouse, the spinning wheel
of dread comes my way. Any advice? I desperately need to add this file to my appletv for a presentation tomorrow!

Is anyone having issues with the 10.4.1 upgrade of iTunes? Specifically, I use itunes to create movie playlists for my appletv, and
today I was trying to create a new playlist; I always add the movie file to itunes, then "convert file for appletv". This is a nice
compression within itunes. But, everytime I highlight the file, click "convert" itunes crashes! I have tried several versions of the
quicktime file, and still.. crash after crash. In the side bar, "converting" appears, but as soon as I touch the mouse, the spinning wheel
of dread comes my way. Any advice? I desperately need to add this file to my appletv for a presentation tomorrow!

Authorizing PROBLEMS with iTunes [latest] and iPhone 4

Everytime i attempt to sync my iPhone 4 with the new iTunes I get the following message 'This computer is no longer authorized for apps that are installed on the iPhone "Neil's iPhone'. would you like to authorize this computer for items purchased from the iTunes Store?' if i click 'Authorize' a pop up invites me to sign in on a very old account name that i have not used for 5 yrs at least so i then attempt to sign in with my valid and current acc info after which the computer tells me that it is already authorized for 1 out of 5 macs I click OK and then I get the frst pop up again. So I click' Don't Authorize and my iPhone is now wiped of all of its apps. I have tried all the options i can find on the support pages and I cannot get rid of this accursed catch22 pop up. I am about to run down the street naked and screaming as I pull out my ******* hair — please help!
I just re-installed a new HD in this laptop and transferred all my files into the new HD and re-installed OS 10.5 to 10.6 — but I still do not understand how this is happening…

problemguy wrote:
I have tried all the options i can find on the support pages
including this one ?
JGG

Problem with itunes 5.0

I called HP on saturday to see if they could help me with my ipod. It quit working. HP informed me that there was some major problems with itunes and that was causing my ipod not to work. HP walked me through the process of deleting itunes 5.0 and walked me through resetting my ipod. Now when I try to play the music i purchased in itunes it tells me i'm not authorized and to authorize i need to enter my id and password. When I do this it takes me to the music store to download 5.0. I only have one computer so there is no one else using my account. When I go under advance in itunes there is no button for authorize. Any suggestions? I don't want to download 5.0 again because I don't want to have to start over. I am not happy because of all the money i spent buying music and i can't listen to it.

At this point in time, I can't speculate about the patch, other than Apple is definitely aware there is a problem which they are working to resolve. For myself, I downloaded 5.0 just fine without any hitches, but then the first couple of times I used it, I realized I have no sound/playback. My issue has now occurred with a number of other people, also. Basically, I'm not connecting my iPod to iTunes until I'm convinced that the problems are resolved. No sound is bad enough, but I don't want any of the other issues. My music is safe as I store it on an external HD, but I just don't want to take any chances.
Bottom line, once the patch is released, it might be prudent to wait several days to see if the installation issues with 5.0 start resolving. Keep in mind this is just my opinion as I am another user like yourself.
Debbie

Problems installing QuickTime 7 with iTunes 6 for Windows XP

I am encountering problems with the latest version of QuickTime (version 7.0.3) together with iTunes 6.
Installation is fine except at the end when I receive an error message saying ’1628: Failed to complete installation’. It appears that both programmes have been installed and work but I am unable to uninstall them. Neither program appears in the Add/Remove programs list when they should be. If I select ‘Uninstall QuickTime’ from the Program list the uninstalation process starts but stops half way through.
I have tried downloading QuickTime standalone version but this is exactly the same. I removed the QuickTime folder, and all its contents, from C:\Program Files\QuickTime and installed the previous version (6.5.2) which installs and uninstalls fine.
I am at a loss as to why the latest version is causing problems.
Would appreciate any help or advice as to why this is happening?
Thanks

Will a 2nd Gen Shuffle sync with iTunes 6 for
Windows?
NO... 2nd Gen shuffle requires iTunes 7.0.2 or later

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab. Everything else seems to work okay in itunes. I have uninstalled it and reloaded it 4 or 5 times, but still freezes up.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab which shows the apps that are loaded on my phone. Everything else in the itunes software seems to be working okay. The problem is in the part where you sync the newly purchased apps. The apps will all be blank that are downloaded and that part of the software crashes itunes or freezes up. I can get out of itunes okay after the freeze up, but it just stops me from syncing anything that I have newly added. If anyone has had this problem before or knows someone that has, please let me know how I can fix it. I have uninstalled and reloaded itunes 4 or 5 times, but the problem is still there. I might add that I have been using itunes and purchasing apps for 2 to 3 years without any problems. HELP.

You would get better response from the iTunes community forum.
Have a nice day!

Does anybody know if Windows 8 is causing a problem with iTunes? Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere. Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

Does anybody know if Windows 8 is causing a problem with iTunes? Many songs on my old iPod are now missing in my iTunes library and I can't find them anywhere. . Also, I have a new iPod and am afraid of using it for fear of something else going wrong.

Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.

IPhone4: Major problems with iTunes (latest) on Windows 7 machine.

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