Iphone4 smartphone upgrade from dumb phone

My question is simple, there is a $100 gift card to mail the old phone back, it's been 2 weeks and zero text or email with promo code as to where or when this will take place. Went back to Verizon store checked account and still no promo code or offer what's up ?

Call Customer Service and they will send you one.

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Verizon refuses to honor $10 off upgrade from regular phone to smartphone incentive

After upgrading from regular phone to smart phone that was advertised for $10 off last december, customer service dragged feet for over one year with no response only to come back stating that the offer is no longert available (duh) so they cannot honor the discount which was the only reason I upgraded in the first place. Thus, they made a substantial change to the plan affecting my bill and refuses to refund my overpayment and threatened to cut my lines if I do not pay the full amount. Anyone have another reqource to get my reimbursement without losing my account and ruining my credit?

Thank you the community for your assistance.
Hello paganrobert. Thank you for your post. I am here to assist with the $100.00 promotion. Have you received the promo code yet? If not, please send me a Private Message with your name and mobile number. I will review your account and contact you to better assist you.
Thank you,

Upgraded from I-Phone 3 to 4 and can't get the apps on.

I have just upgraded from an I-phone 3 to a 4 how do I get all the apps transferred over I have connected to itunes and updated all the apps that had available updates but still they wont go on.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

How to find out when I am eligible for an upgrade from my phone?

I am not the account primary account owner, my mom is. I live 300 miles from her and she doesn't know how to check it. I know there is a way to find out from my phone when I am eligible for an upgrade to a new phone. I have done it in the past, but can't figure it out anymore. Can someone please help me and tell me what to push to find this out. I know it is # or * and then 3 or 4 numbers.
THANKS!!!!

#UPG or # 874 to get your upgrade date. You'll be sent a free text message with the date.

Upgrading from basic phone to smart phone

My 2 year contract is up, and I am trying to figure out if I want to upgrade to a smartphone. I have went all the way thru the steps to see what cost would be, but it doesn't show me switching from my Nationwide talk/text 450 plan to a share everything plan. It shows adding 2g data for $30/month. Is this right?

You have several options ...
You can just add a 2GB/month data package for $30/month.
You could switch to the new single plan that's currently being offered:
Single Line Cell Phone Plan from Verizon - Verizon Wireless
Or you could switch to a Share Everything plan:
Plans - Share Everything - Verizon Wireless
It depends on how much data you might use and if you want/need unlimited minutes/texts. Be aware that if you switch from your Nationwide plan, you can't switch back.

I used an upgrade from a different phone to purchase a new iPhone. How do I assign that phone its original number (not the one that it was upgraded from)?

I used an upgrade from a different phone to purchase a new iPhone. How do I assign that phone its original number (not the one that it was upgraded from)?

Phone number of the device is assigned by the carrier.
Ask the carrier.

Help upgrading from iphone 4 to iphone 5. itunes can't see my iOS 5.1.1 iphone

I was in the process of transfering info from two iphones (4) to two new phones (5). Both 4s running 5.1.1. I plugged the first into itunes, back up and upgraded to iOS 6. This forced me to upgrade itunes as well. Now when I plug in the second phone still on 5.1.1 itunes does not see it. What do I do? I want to back up the phone before upgrading it to iOS 6 and I do not want to use icloud. Is my only option to upgrade from the phone without having backed it up or can I somehow get itunes to see it?

iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591

Upgrade from Original iPhone

I have an original iPhone and it says on AT&T that I can get a discounted upgrade. Does anyone know how much this would be?
Also do you know if any AT&T dealers still have an 8G White iPhone for Sale?

"Requires new two-year AT&T wireless service contract, sold separately to qualified customers; credit check required; must be 18 or older. Existing AT&T customers who want to upgrade from another phone or replace an iPhone 3G should check with AT&T or use www.apple.com/iphone/buy to find out if they are eligible for early upgrade pricing: $299 (8GB), $399 (16GB), or $499 (32GB) with a new two-year contract. For those who are not eligible for an early upgrade or who wish to buy iPhone as a gift, the prices are $499 (8GB), $599 (16GB), or $699 (32GB). In CA, MA, and RI, sales tax is collected on the unbundled price of iPhone."
http://www.apple.com/iphone/buy/

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there...

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there... Can someone help me get the pics from my Iphone4 to the 5C?

Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

Can I transfer upgrade from non-smart phone to smartphone

We have a family plan. With 1 smartphone and 1 non-smartphone.
non-Smartphone is eligible for new discounted phone now.
Smartphone is eligible for discounted phone in January-2013.
Can I transfer the credit from non-smartphone to smartphone and get a new smartphone?
And then in January get another smartphone with he original credit?
Can I do this without any changes to my monthly fees? And continue with 1 smartphone and one non-smart phone on my plan?

Yes you can, there is a loophole to the system. Here's what you want to do. First, upgrade the basic phone to whatever smart phone you want, if it's a 4g phone you want to order 2 SIM cards, because the one that's sent with the basic number will be stuck to that number, so when you switch back the basic phone, with the original monthly charge, then you can keep unlimited data if you have it, AND have the smartphone to replace the smartphone! (Keep in mind you will extend the basic phone's contract by an additional 2 years if you do this) By the way, the reason you want to do this way instead of an alternate upgrade, AKA "transfer upgrade", is because you will lose unlimited data that way. There are three ways you can keep it. One, buy a Certified Pre-owned Device from Verizon, two, buy a phone at full-retail price, and three, buy a used phone from some other retailer or user (aka craigslist or ebay). This option falls under the "other retailer or user" because the other number "used" the phone. Good luck!

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.

I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones

Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access.

Charge for smartphone on dumb phone line?

I have a friend with a dumb phone who just has minutes and text with Verizon. I gave her my old Droid Razr with the thought that she could still use apps when she's on wifi at home. But when she went to the Verizon dealer they told her that she would have to pay $10/mo to have the phone on her line (instead of her dumb phone) even without data.
That seems crazy to me as she doesn't want data, isn't signing up for, or getting data. As far as I can tell, she'd be getting nothing for this added fee. Does Verizon really charge $120/year just because a phone can work like an iPod Touch and access the Internet via home wifi? Or did someone tell her wrong and she just needs to go back?
Thanks.

Ann154 wrote:
If they are activating the DROID Razr on their line, their voice and text plan wouldn't change. They would have to add the individual tiered data plan (2 GB for $30) to their line.
If they went to a premium retailer for Verizon Wireless, the store might have been trying to change the plan to the Share Everything Plan which might be more expensive than their current plan even with the data plan added.
But do you have to add data to the line? Can't you keep the exact same plan of minutes and text with no data? She's being told it's $120/yr ($10/month) but she's not adding data. It's just because there's a smartphone on the line - which sounds crazy to me.
Obviously if you didn't add data you wouldn't be able to access the Internet without wifi, but when on wifi you could, which requires nothing from Verizon. That is what she wants to do.

Upgrade question for iPhone 5 on Dumb Phone line

My current situation is (I am the authorized owner for all these 5 lines):
Line 1 - smart phone with unlimited data -> eligible for upgrade
Line 2 - smart phone with unlimited data -> eligible for upgrade
Line 3 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
Line 4 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
Line 5 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
I was wondering if the following scenario is possible:
1. Transfer Line 1 upgrade to Line 3
2. Order iPhone 5 with Line 3 by adding 2GB data
3. Activate the iPhone 5 upon arrival on Line 1 via online VZ account or phone with CSR (since I don't have access to Line 3 physically)
4. Remove 2GB data from line 3 (is this even needed since I am not activating iPhone 5 on Line 3. Theoretically, data should not be added to Line 3 as it's still a dumb phone)
5. Contract is renewed on Line 3 for 2 yrs
6. I keep my unlimited data on Line 1
Anyone had success with this scenario? If it's possible then I can repeat it with Line 2 and Line 5.
I got conflicting responses. Some folks are saying the dumb phone also needs to have an upgrade available.

ineoxs wrote:
My current situation is:
Line 1 - smart phone with unlimited data -> eligible for upgrade
Line 2 - smart phone with unlimited data -> eligible for upgrade
Line 3 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
Line 4 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
Line 5 - dumb phones -> not eligible for upgrade (out-of-state with relatives)
I was wondering if the following scenario is possible:
1. Transfer Line 1 upgrade to Line 3
2. Order iPhone 5 with Line 3 by adding 2GB data
3. Activate the iPhone 5 upon arrival on Line 1 via online VZ account or phone with CSR (since I don't have access to Line 3 physically)
4. Remove 2GB data from line 3 (is this even needed since I am not activating iPhone 5 on Line 3. Theoretically, data should not be added to Line 3 as it's still a dumb phone)
5. Contract is renewed on Line 3 for 2 yrs
6. I keep my unlimited data on Line 1
Anyone had success with this scenario? If it's possible then I can repeat it with Line 2 and Line 5.
I got conflicting responses. Some folks are saying the dumb phone also needs to have an upgrade available.
You are PARTIALLY correct. If you do a alternate upgrade, it is going to extend the contract on line one, not line 3. you will have to activate the phone first on line 3 in order not to be charged back the full retail cost of the new device. You can move the phone to line 1, but I would not be surprised if the system catches this and makes you choose a tiered data plan given the fact that line 1 has a new contract. The only way you will TRULY know, is by doing it. Speculation can be unreliable. The things people try to do to get around new policies.....

Upgrade from basic to smart phone before contract finishes. What are my options?

Hi everyone,
I'm working on upgrading from a basic phone to a smartphone. My current phone is one line in a shared plan (1 iphone and 3 basic phones).
My current contract isn't up until September 2014, but it's become necessary that I get a smartphone this winter. Obviously, that's not going to happen without some fees, but I'm trying to figure out what my options are. This is what I think I have, but are there ones I'm not considering?
1. Buy a phone through verizon without the subsidy. I assume this resets my 2 year contract. But there's no early termination fee, right?
2. Buy a verizon-ready used phone from a friend and apply it to my account. I believe that this doesn't incur an ETF either, right?
3. Add a new line with a smartphone (with subsidy). Transfer my number to that phone, and then pay to terminate the basic phone line (which would be $175-5/month, so $105, right?).
4. Pay to terminate this line ($105), and move to another carrier, but my number wouldn't transfer.
Any recommendations within these options, or things I haven't mentioned?
Thanks!

1. If you buy a phone without subsidy, there is no contract. And no ETF -- you'd simply put the new phone on the line and the contract end date is the same.
2. Correct. You can activate a phone you bought elsewhere anytime. It won't change your contract. You will simply have to add the data plan.
3. The contract is tied to the phone number. So if you add a line for a smartphone, that number/line would incur the $350 smartphone ETF. But you can transfer the new smartphone to your current line, then put your basic phone on that line -- it will either cost you $10/month if you're on a Nationwide plan or $30/month if on Share Everything.
4. You can port your number to the new carrier and pay the ETF, which seems it'll be about $105. Every carrier has to allow porting nowadays. Just know if you're not happy with the new carrier and want to switch back to Verizon within the first few months (either 60 or 90 days, I can't recall), you'll be put right back on the contract you were on.
I can't think of any other options. When I feel like switching and I'm under contract, I typically choose No. 2 in your above scenario.

Upgrading from a basic phone to a smart phone after 6 months?

Alright, right now on our plan we have two smartphones and one basic phone. We've had the basic phone for about 6 months, and wish to upgrade it to a smartphone. We also would like to switch to Verizon's "Share Everything" plan. Is there a way to do this without paying ridiculous fees to get out of the basic phone's two year contract?
Cheers,
Gordon

To expand on what tikibar1 has said, paying the ETF on the basic phone and starting a new line of service would only be helpful if you didn't mind getting a new phone # for the person currently on the basic phone.
However, if this is not a problem, the ETF on a basic phone is MUCH less than the price you would need to pay in order to receive a full retail iPhone.
The ETF on a basic phone is $175 less $5 for each month of your contract you have completed. Since you have had the basic phone for 6 months, your ETF would be $145. A full retail 16 GB iPhone 5(for example purposes only), on the other hand is $649. The discounted price for that same iPhone 5 is $199. So even if you were to pay the ETF and the discounted price on the iPhone 5($145 + $199 = $344) you would still be getting a ~$300 discount on the iPhone 5 from the full retail cost.
Additionally, the chances of being able to find a used iPhone 5(in good condition) for less than that price would be pretty slim.
If you wanted a different model of phone, your costs would of course be different and you would obviously have to weigh your options with those numbers.
Good luck.

Iphone4 smartphone upgrade from dumb phone

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