IPhone4 - Songs do not start playing at the beginning

Hi
I recently purchased an iPhone 4. When I play music, a lot of the tracks do not start at the beginning. I have restored the phone and upgraded to 4.3.5 but this does not help the problem. I have also uninstalled and re-installed the latest version of iTunes. Does anyone have any ideas on how to sort this out. I took the phone to the Apple store but they would not replace the phone because they said it must be a software problem... Many thanks.

Yes, I resolved this issue. I restored my iPhone to version 4.3.5, then uninstalled iTunes and then re-installed iTunes and it worked. I think I changed the name of my device and deleted the iTunes folder before I re-installed iTunes. Hope this helps.

Similar Messages

ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

You get this message because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
Do any of these aply to you?

TS1362 on my i phone the songs stop playing in the middle and skip sometimes and at other times the song stops and restarts playing from the beginning. what is wrong

on my iphone 4 the songs skip in the middle and also stop playing mid song and restart from the beginning and it happens over and over and the song never completely finishes. I dont know what to do

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

On itunes everytime I try and play a track the warning 'the song could not be played because the original files could not be found' please can anyone help me? Thanks

Hi. I have been having problems with my PC and recently removed a lot of rubbish to clear it somewhat. I dont know if that is relavant however on top of that I have just received my replacement iPad2 which i had a proble with and thought I would just tidy up my tunes before sycing. The problem is that everytime I click to play a track in iTunes on my PC, whilst the track is showing on my itunes, it comes up with a warning 'the song cannot be used because the original file could not be found. Would you like to find it'. I have tried clicking 'locate', but all that appears is 'music Library' 4 different dates. Help i am very confused, can any shed any light on this
Thank you

Sounds like you have somehow moved your itunes music library to a different location to where iTunes thinks they should be. Your music should be in a folder called "iTunes Media>Music". If they are located there, try going into iTunes, right clicking on one of the songs and then "get info". When the box pops up, on the first screen it should give a location line where it thinks the music is located. If it is differen't to where you music is stored, try and match it up to the location line that was in the "get info" box.

How can I recover my music??? I keep getting "The song " " could not be played because the original file could not be found" And for some reason my back up isn't working either. I have over 11Gb of music on here. Please help???

I have no idea what's happened to all my music, even the stuff I've bought off iTunes and downloaded won't sync to my iPod or play through iTunes. Having a total nightmare with it all.

If you know where all songs are located on the computer, I'd suggest just removing everything from iTunes and then adding it back in.
Edit > Select All
Edit > Delete
*Choose the option to Remove from library
*If prompted to move to recycle bin, choose Keep File
Then click File > Add Folder to Library and navigate to the folder on your hard drive that has your music in it. You can choose your iTunes Music folder, for example, and this will incorporate any subfolders you have stored in there.
The lock icon suggests that the file is "protected," so most likely purchased from the iTunes store.
CG

Itunes message "song could not be played, original file could not be found"

Bought a new PC for family. Figured I would just copy their itunes library to a memory key and then paste it into the itunes folder on the new PC. Didn't think to look if there was an export option. Old PC was Windows 2000, new PC is Windows XP. The music appears in their itunes, but won't play. When trying to play music, we get a message "song could not be played because the original file could not be found". Would you like to locate it?
Can someone please suggest how we might resolve this issue?
Thank you.
HP Pavilion a1540n Windows XP

Hello and Welcome to Apple Discussions.
Commiseration on your choice but here is the solution in the form of a video tutorial.
In iTunes you can choose whether or not to import all music in to the library ƒ on your computer or leave the music wherever it happens to be. This appears to be the case and although this isn't usually a problem; it is if your try to move the library.
Please not that in the future you'll be better off posting in the iTunes for Windows forum as you get more users with similar experiences in there. This forum is for providing feedback about Apple Discussions.
mrtotes

After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?" how do i fix this??

I have an iPod Classic and work on Windows 7.
i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
"The song could not be used because the original file could not be found. Would you like to locate it?"
what happened to all my songs (almost 2000) How can i get them back into my music library?
Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2

After transferring my iTunes data from the old to the new windowsPC according to the apple-instructions, the songs don't start playing when I click them as usual, although loudspeaker symbol appears on the left side

After transferring my iTunes data from my old to the new windowsPC following exactly the original apple instructions everything LOOKS allright when I start iTunes on my new PC. But when I click the song as usual, it doesn't start playing, although the little loudspeaker symbol on the left side appears. What went wrong, what can I do?

I guess nobody knows if the crash that occured was legitimate or not? Apple phone support could do nothing for me, so I guess I am left to drive 45 minutes to the nearest store.

Some of the songs I have downloaded onto i tunes won't play when I select it to do so. The error message I get is "The song could not be used because the original file could not be found. Would you like to locate it?" How can I get my songs to play?

Some of the songs I have downloaded into i tunes won't play when I select it to do so. The error message I get is "The song can not be used because the original file can not be found. Would you like to locate it?" When I select yes I'm sent to a screen that has my i tunes library listed. When I select the song in question I'm asked if I would like to open the song. When I select this option I get nothing. The songs I have downloaded must be somewhere because they are listed in my i tunes library and on the screen I've been sent to. I can't the songs to play however. This is not true of all of my songs but it is true of quite a few of them. Actually, one song is too many. How do I get my music to play that seems to be locked up somewhere in the computer?

Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found."

Recently bought a new computer and all my music appears in iTunes as well as on my computer in a saved folder. When I try to play the music in iTunes I get an error that reads"the song could not be used because the original file could not be found. Would you like to locate it?" Hope you can help me solve this issue.
Thanks,
Shellyboo

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I have a new computer that downloaded all of my playlist. but i cannot play all songs. i get a error that say "the song could not be used because the original file could not be found. would you like to locate it? but it does not help to resolve.

i installed itunes to my new computer and transfered all my playlist from the older computer. the software came with the new computer hp link up. the problem
comes in where i want to play a certain song on a playlist and this error pops up "the song could not be used because the original file could not be found.
would you like to locate it? which is of no help.
is there a solution to this problem?

The file path for these songs IS NOT correct per your iTunes Library file.
See: http://dougscripts.com/itunes/scripts/ss.php?sp=listmias for an Applescript to locate these files for re-adding.

HT204406 I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

You will need to locate where you itunes library is and then relink one of the songs, itunes will do the rest. So if your itunes library is on an external hard drive or something like that. When you get the error message click yes you would like to locate it. then navigate to the external hard drive where the itunes libray is and locate that particular song. Once you have linked one, itunes will ask if you would like it to locate the rest, click yes and it will find the rest of the files if they are in the same location.

Imovie song does not start at the beginning after I edited the duration of the clip

my imovie song does not start at the begining after I edited the duration of my clips. The audio clip now starts in the middle of the song. This is occuring with the second song in my video. How do I adjust the audio to start at the beginning of the song.

For pop ups. From your Safari menu bar click Safari > Preferences then select the Security tab.
Select: Block pop-up windows
safari starts always with top page even I have apple.com as a starting window
Back to Safari > Preferences. This time select the General tab. You can reset your homepage from there.
history its not saving or at least not showing when i press the thingy that looks like a little book on the tools bar
That icon represents your Bookmarks not history.
To view history, from your Safari menu bar click History > Show History
Or Option + Command + 2 on your keyboard.

I cannot play music from my itunes library. I keep getting an itunes message that says, "The song could not be used because the original file could not be found." Is there a fix for this? Thank you.

I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.

Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one.

IPhone4 - Songs do not start playing at the beginning

Similar Messages

Maybe you are looking for