IPhone4 stuck in recovery mode. iTunes recognises it as an iPad. Help, please!
My iPhone4 switched off yesterday morning (battery was nearly 90% at the time) and it won't switch back on. It's stuck in recovery mode and every plausible solution (home/power button combinations, reinstalling iTunes etc.) has been exhausted. I've tried charging it, resetting it etc. etc. and nothing has worked. The screen is just black. Nothing shows up no matter what I do. When I plug it in to sync (Makes no difference if I'm holding down the home button or not when I do so) with iTunes it says that it recognises an IPAD that is in recovery mode and asks do I want to restore the IPAD. No other details show up (serial shows as N/A) I've even uninstalled all Apple software on my PC, restarted Apple Mobile Device Manager and all that... Nothing. This is the first time I've ever had an issue with my phone. It seems my PC recognises my iPhone as an iPad. No amount of cable changing, USB port changing, reinstalling etc. helps.Can anybody offer me a solution? Please, I'm at my wits' end
Thank you!
Try the troubleshooting for that error code on this page : Resolve iOS update and restore errors.
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iOS: Device not recognized in iTunes for Windows
Click the link for full instructions: http://support.apple.com/kb/ts1538
5. Verify that the Apple Mobile Device USB Driver is installed
If the device is not recognized while in Recovery Mode
Note: If your device is working on its own and is not in recovery mode, this set of steps is not for you; do not manually place the device into recovery mode.
Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:
Open the Device Manager:
Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
Click the plus icon (Windows XP and Vista) or the disclosure triangle () (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:
If you see only one "Apple Mobile Device USB Driver" entry that has no errors on it:
If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them: -
i've updated my iphone 4 (gsm) to ios 6.0.1 and after that it's stuck in recovery mode (itunes logo cable), i tried many solutions but nothing works, did any one has an idea about this , thank you
I should add that this has never been Jailbroken. I keep reading that a lot of times this is the case for a jail broken phone.
I have also gone through the not very helpfull steps on apples site to fix this.. It is not a security issue since i dont have an antivirus or any 3rd party software for my computer. -
IPhone 3GS stuck in recovery mode, iTunes "Preparing iPhone for restore" nothing is happening.
When loading iTunes this morning an update that I had been putting off popped up and I figured since I was going to be in the house for a while I'd finally do it. An error took place that I foolishly ignored and made no note of.
My iPhone is now stuck in Recovery mode (I assume so anyway, after having googles my problem for hours), iTunes tells me I need to restore the phone and so I click to allow it to. It then gets to the "Preparing iPhone for restore" and just sits there, doing nothing.
I am unable to use my phone and I feel very much out of my depth as I have NO idea what to do. Any help (noob friendly) would be greatly appreciated.I appear to have managed to fix the issue through googling the error code (rather than ignoring it this time), and figured I'd add the solution here for anybody in the future.
I simply moved my cable connecting my pc and iPhone to a USB port in the back of my computer rather than using the ones in the front and the process kicked off almost instantly without any further issues. -
IPhone4 stuck in recovery mode after iOS5 update
Hi guys,
hope someone will be able to help.
I bought a second hand iPhone 4 from ebay and all was well when recieved.
However I then tried to update to iOS 5 a few days ago and iTunes said "an unkown error occured (-1)" during the restore and now my phone is stuck in recovery mode.
I took the phone to a local apple store where a genius told me that the phone had had a "dodgy" repair in the past and so they were unwilling to work on it.
I have tried many methods to exit recovery mode but none have worked.
I will be happy to even stay on iOS4 forever as long as I get my phone back and workable.
FYI, before the update to iOS 5 all updates were succesful and never encountered a problem, the phone has never been jailbroke or hacked in any manor.
PLEASE HELP!Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
Iphone4 stuck in recovery mode after failed attempt to update OS. how to fix?
Hi,
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." Please help.
I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working. Please help! Thanks.Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
Phone stuck in recovery mode- Itunes not recognizing phone so cant' restore
Please help. Im snowed in with no phone. I accidentally tried to update my 3gs to the latest software before updating my itunes. Now it is stuck in "recovery mode" showing the itunes logo and cord icon.
So I successfully updated itunes but it does not recognize my phone. I have tried restarting the computer, hard starting my phone, changed usb ports. When i plug the phone into the usb, my computer recognizes it and launches the "new hardware wizard". I tried having windows find the software but it never finds anything.
im not sure what else to do. I cant even get apple to help because i don't have a phone.If all else fails, try the steps I listed in my post below:
http://discussions.apple.com/thread.jspa?threadID=2325175
I had the same problem, after a few days of troubleshooting this was what finally got me working again! -
Jailbroken iPod stuck in recovery mode iTunes and PC won't recognize
Hello,
First of all, I bought my iPod Touch 8GB 2G (modelnumber is A1288,so according to Apple it's 2G) second hand. Second, I'm really a noob! I don't know anything bout iPods, so please explain everything extensively. I bought the iPod for my little brother, and he decided to jailbreak it. Unfortunately, I didn't know that, so when I tried to erase all data from the iPod at once, it got stuck in recovery mode (with the usb cable and itunes logo). iTunes doesn't recognize the iPod, the PC (win7, 64-bit) doesn't recognize the iPod either (it reports: 'Windows doesn't recognize the USB device'). DFU mode doesn't do anything. The device is called 'Unknown Device' in Device Manager. I tried to manually update the driver of the iPod with C:\Program Files\Common Files\Apple\Mobile Device Support\Driver but it failed (Code 10. Device doesn't start). De failed attempt only resulted in the change of the name from 'Unknow Device' (with a yellow exclamenation mark) into 'Apple Mobile Device USB Driver'. But when I connect the iPod to another computer it's back to 'Unknown Device' again and gets Code 43 in Device Manager. What can I do?
With kind regards,
Rosa (from the Netherlands)
Problems:
Jailbreak (don't want it)
Stuck in recovery mode (usb cable and iTunes logo)
iTunes doesn't recognize the iPod
Windows doesn't recognize the device
Unknown Device' at Device Manager
Can't update the driver via Device Manager (Code 10. Device doesn't start. And on another laptop Code 43)Sometimes jailbreaking bricks the device.
-
My husband plugged his iPod Touch into the USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.
UPDATE: So, I let the iPod fully drain again and then plugged it into the computer and iTunes. It saw it as an iPod again and said it was in recovery mode and I was able to tell it to restore it. It went through the entire process, and as the iPod was restarting, it again called it an iPhone in recovery mode. Now I can no longer see the apps and the homepage on the computer but rather it shows the Apple symbols to plug it into iTunes to set it up - but again, says it is in recovery mode but will not restore it.
Someone please help!I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,and then i use snowbreeze and then it worked!!!! but another problem came, i turned off my iphone then i switched it on again then it stucked in apple logo,.after doing some thing again 1604, 1600 bla bla bla came out..pls help me fix my iphone.
no help for jailbroken phones here-it's not allowed. good luck.
-
IPhone4 stuck in Recovery Mode (iOS-5 update)
Hi Everyone,
I recently attempted to upgrade my new iPhone4 to IOS-5.However as usual, after the OS software download and subsequent installation / restorebegan, the iPhone jammed in recovery mode (the one with the iTunes logo andcable). Error-Code 1602.
This is not the first time this has happened; my 3Gsuffered the same fate twice during this dreaded iPhone-OS upgrade, while I hadto seek an iPhone specialist for repair. This is not an option at present.
The iPhone is recognised in Windows (Device Manager),just no longer in iTunes itself. ITunes does not recognise the iPhone in diagnosticseither.
I have tried thefollowing:
2x Uninstalled (in sequence):
- ITunes;
- Quick-time;
- Apple Software update;
- Apple Mobile Device support;
- Bonjour;
- Apple application support;
- Program files x86 (bonjour, Apple, iTunes, QuickTime);
- System 32 (Quick Time).
Restart. Downloaded iTunes 10.5, installed, noresult for iPhone.
I have attempted almost everything on the apple support pages without luck:
Disabled Firewall and anti-virus Security
Reinstalled device via Device Manager
Tried different USB ports
Changes USB cables
Please help me?
Operating System:
Asus G73JW
Windows-7 Ultimate (64bit)
iTunes 10.5 (64bit)
Trend Micro Internet Security
iPhone4 previously: V4.3.3Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
My iPod Touch 4 is stuck in recovery mode & iTunes doesn't recognize it
I ran an IOS Software Update on my Ipod Touch 4, during which the Ipod totally locked up. Then the iTunes icon appeared on the screen, with a power cord symbol. I plugged it into the computer, and opened up iTunes. iTunes said the iPod was in recovery mode and that it could only open it if it was restored. I ran restore, which I was very hesitant to do; but I had no other option. It took a very long time, but appeared to be working properly, no error messages appeared during the restore. It took hours to restore.. At the end of the restore process, I expected the iPod to reboot or another screen to come up on the iTunes page on the PC. Instead, nothing changed. The iTunes page stayed the same, the iPod stayed the same, with the same "iTunes" screen. After an hour, I unplugged it. I went online for a solution, followed the instructions to put it into DFU mode after iTunes quit recognizing it altogether when I plug it in. The iPod screen is still stuck on the "recovery mode" screen. I have the most current version of iTunes on the PC, running it on a Windows PC with Vista. I love my iPod and ran the software update for maintenance, and instead it locked it up and made it unusable. It is no longer covered under warranty. I tried the health check with Apple, but they can't communicate with the iPod because it's in recovery mode. Please help! I live in a town with no Apple store.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Iphone4 stuck in recovery mode
Toshiba Satellite C55A laptop, with genuine Windows 8.1 , fully updated.
With the latest version of Itunes installed, my Iphone 4 is not recognised using USB cable.
At the device manager:
The Apple Mobile Device (Recovery Mode) is present, but with a yellow marking suggesting a problem
Worse, there are two Apple Mobile Device (Recovery Mode) entries in the device manager !
Trying to update drivers, failed.
At SERVICES (local) the Apple Mobile Device is not present.
Installing and reinstalling Itunes 11.3.0.54 many times, perhaps 20 times never showed up the Apple Mobile Device on local services in windows 8.1
Found
usbaapl64.sys usbaapl64.inf are missing.
Downloaded these files; tried to update again, problem persists saying The drivers for this device are not installed ( code 28 )
Connecting the iphone to usb port, there is always two entries of Apple Mobile Device (Recovery Mode), I uninstall one of them, but after restart, it will show up again !
I have installed and reinstalled Itunes several times to no vail.
I have folowed and checked all the tricks available on both Microsoft and Apple support, to no vail.
My iphone 4 is useless now ! Whose to blame Microsoft or Apple ?
PaulLook what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.
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