Iphone4 stuck in recovery mode
Toshiba Satellite C55A laptop, with genuine Windows 8.1 , fully updated.
With the latest version of Itunes installed, my Iphone 4 is not recognised using USB cable.
At the device manager:
The Apple Mobile Device (Recovery Mode) is present, but with a yellow marking suggesting a problem
Worse, there are two Apple Mobile Device (Recovery Mode) entries in the device manager !
Trying to update drivers, failed.
At SERVICES (local) the Apple Mobile Device is not present.
Installing and reinstalling Itunes 11.3.0.54 many times, perhaps 20 times never showed up the Apple Mobile Device on local services in windows 8.1
Found
usbaapl64.sys usbaapl64.inf are missing.
Downloaded these files; tried to update again, problem persists saying The drivers for this device are not installed ( code 28 )
Connecting the iphone to usb port, there is always two entries of Apple Mobile Device (Recovery Mode), I uninstall one of them, but after restart, it will show up again !
I have installed and reinstalled Itunes several times to no vail.
I have folowed and checked all the tricks available on both Microsoft and Apple support, to no vail.
My iphone 4 is useless now ! Whose to blame Microsoft or Apple ?
Paul
Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again.
Similar Messages
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My iPhone4 switched off yesterday morning (battery was nearly 90% at the time) and it won't switch back on. It's stuck in recovery mode and every plausible solution (home/power button combinations, reinstalling iTunes etc.) has been exhausted. I've tried charging it, resetting it etc. etc. and nothing has worked. The screen is just black. Nothing shows up no matter what I do. When I plug it in to sync (Makes no difference if I'm holding down the home button or not when I do so) with iTunes it says that it recognises an IPAD that is in recovery mode and asks do I want to restore the IPAD. No other details show up (serial shows as N/A) I've even uninstalled all Apple software on my PC, restarted Apple Mobile Device Manager and all that... Nothing. This is the first time I've ever had an issue with my phone. It seems my PC recognises my iPhone as an iPad. No amount of cable changing, USB port changing, reinstalling etc. helps.Can anybody offer me a solution? Please, I'm at my wits' end
Thank you!Try the troubleshooting for that error code on this page : Resolve iOS update and restore errors.
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IPhone4 stuck in recovery mode after iOS5 update
Hi guys,
hope someone will be able to help.
I bought a second hand iPhone 4 from ebay and all was well when recieved.
However I then tried to update to iOS 5 a few days ago and iTunes said "an unkown error occured (-1)" during the restore and now my phone is stuck in recovery mode.
I took the phone to a local apple store where a genius told me that the phone had had a "dodgy" repair in the past and so they were unwilling to work on it.
I have tried many methods to exit recovery mode but none have worked.
I will be happy to even stay on iOS4 forever as long as I get my phone back and workable.
FYI, before the update to iOS 5 all updates were succesful and never encountered a problem, the phone has never been jailbroke or hacked in any manor.
PLEASE HELP!Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
Iphone4 stuck in recovery mode after failed attempt to update OS. how to fix?
Hi,
I tried to update my iPhone software (after successfully backing up to iCloud, and then successfully updating iTunes software) but got a 1604 error message. The phone is stuck in recovery mode, and all attempts to restore the phone have resulted in failure. I keep getting the same error message. Basically, the phone never gets past "preparing to restore." Please help.
I am linking my iPhone 4 to a PC Windows XP Professional, with up-to-date software. This is the third time I've tried (and failed) to update the iPhone software, though the other two times I was able to restore. This time nothing seems to be working. Please help! Thanks.Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
IPhone4 stuck in Recovery Mode (iOS-5 update)
Hi Everyone,
I recently attempted to upgrade my new iPhone4 to IOS-5.However as usual, after the OS software download and subsequent installation / restorebegan, the iPhone jammed in recovery mode (the one with the iTunes logo andcable). Error-Code 1602.
This is not the first time this has happened; my 3Gsuffered the same fate twice during this dreaded iPhone-OS upgrade, while I hadto seek an iPhone specialist for repair. This is not an option at present.
The iPhone is recognised in Windows (Device Manager),just no longer in iTunes itself. ITunes does not recognise the iPhone in diagnosticseither.
I have tried thefollowing:
2x Uninstalled (in sequence):
- ITunes;
- Quick-time;
- Apple Software update;
- Apple Mobile Device support;
- Bonjour;
- Apple application support;
- Program files x86 (bonjour, Apple, iTunes, QuickTime);
- System 32 (Quick Time).
Restart. Downloaded iTunes 10.5, installed, noresult for iPhone.
I have attempted almost everything on the apple support pages without luck:
Disabled Firewall and anti-virus Security
Reinstalled device via Device Manager
Tried different USB ports
Changes USB cables
Please help me?
Operating System:
Asus G73JW
Windows-7 Ultimate (64bit)
iTunes 10.5 (64bit)
Trend Micro Internet Security
iPhone4 previously: V4.3.3Look what google found! Amazing how that works eh?
http://iphone-downloads.hubpages.com/hub/Fixing-1604-iPhone-Restore-Error--How-T o-Go-About-Fixing-1604-iPhone-Restore-Error
also:
*Error 1604*: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
2. Restore and wait for error 1604.
3. When prompted, click OK.
4. Close and re-open iTunes while iPhone remains connected.
5. iPhone should now be recognized in Recovery Mode again.
6. Try to restore again. -
1 week old iPhone4 stuck in Recovery mode loop
Hi there
today when I connected my ip4, iTunes asked me to download and install the latest iOS 4.0.2, after that it went into a recovery mode loop and I cant do muh more. I have so far tried to restore using 3 other pc´s, xp and Win7. Tried different USB cable, disable firewall/antivirus, but nothing helps. I am constantly getting an error 9, but I have seen error 2009 and 3194 as well (tried about 10 times so far).
Dont know what else to try
Thanks in advance for any feedback.I had same problem. When upgraded to 4.0.1 I had to take it to apple store to be reset. Tried everything. When it happened with 4.0.2 they gave me a new phone. Sadly I had to reload 30g of music/movie/app twice. Glad I have a better option if it happens next time.
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Iphone4 is stuck in recovery mode
Iphone4 is stuck in recovery mode; I don't want to lose data but cannot do a backup. Solutions?
I had an iPhone in Recovery Mode once, all I did was disconnect from iTunes then do a Reset.
Hope this works for you. -
""windows has stopped this device because it has reported problems. (code 43)"" it says this when i connect my iphone4 to my laptop, and the phone is stuck in recovery mode, wat can i do???
Read http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/code-43-wind ows-has-stopped-this-device-because-it/b9cf1b3e-2b71-4b54-adc6-2dda9c73cd5a
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HT201210 i can't restore my iphone4 from 5.1 to 6 and it stuck in recovery mode need help
i can't restore my iphone4 from IOS 5.12 to IOS 6 and it stuck in recovery mode need help please
Read here > http://support.apple.com/kb/HT1808
Hope that helps. -
iphone stuck on recovery mode,,, cannot restore due to error 21. tried all ways to solve the error, but no use... plz help
Hi D’pak,
Thanks for using the Apple Support Communities. I understand that you are receiving error 21 when attempting to restore your device in recovery mode. The following resource provides troubleshooting information for this error message:
Get help with iOS update and restore errors - Apple Support
http://support.apple.com/en-us/TS3694#hardware
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
- Matt M. -
How do i get my iphone4 out of recovery mode?
I attempted to update my iphone4 to the new update ios6 or whatever it is. It downloaded the new update and for some reason an error occurred and i had to restore it, so i thought yep okay righto. during the last stage of the restoring process ('restoring firmware') a popup comes up and says 'The iphone 'iphone' could not be restored. An unknown error has occured (-1).' So.. my iphone4 is stuck in recovery mode. I cant restore it to get it out of recovery mode.. So now it is just a complete brick.. Its been like this for 24hours and i have spent around 6 hours researching and playing around with it and i am now stumped, i spent an 1 on the phone to Apple and all they managed to solve was that there is a problem with the firmware. I have tried to restore it on another PC laptop and a Mac Desktop. I would greatly appreciate if anyone could please give me a soloution to fix this mess..
Hello kazzi11,
It sounds to me that your iPhone is already in recovery mode but when you connect it to iTunes the computer does not recognize it. If you have not already tried the steps in the following article to put the iPhone into into recovery mode, I would suggest that first. If the computer is not recognizing your iPhone when you go through the steps, be sure to follow the steps for Mac or steps for Windows link at the bottom of the article.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
Thanks for reaching out,
-Joe -
I upgraded my iphone4 wirelessly to iOS 5.1 and now I'm stuck in recovery mode and when I try and restore my phone it gives me error code (1) At this point,
I want a working phone. Any ideas?download a program called RecBoot, very easy to use, connect your iphone and click on "exit recovery mode" and it will restart normally. I had the same problem as you, but I solved it with this program.
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HELP PLEASE :( IPHONE STUCK IN RECOVERY MODE.
Hey so this is the story.
i wanted to update to ios4.1 so it said i needed to restore
so i did and then it gave me error codes (1004). It would not let me restore and update. so now i am stuck in recovery mode.
i really need help please. i have tried irecovery but no luck.
someone please help my iphone is a must have. i need it tomorrow.
i have
Windows7 64bit
iPhone4
please someone help.Doing a search on Google revealed this:
if you ever edited your hosts file ...change it back. basically do the reverse of this to about step 5:
mac
http://www.iclarified.com/entry/index.php?enid=7556
windows
http://www.iclarified.com/entry/index.php?enid=7557
(editing the file back to the original worked for me)
Follow those instructions and see if that helps. -
TS3694 iPhone 5 stuck in recovery mode
After restoring to factory deafults, I am unable to restore my iPhone 5 which is stuck in the recovery mode and can't do a restore of my defaults.
and the end I recieve a message with an error 3014.
You phone can't be activated, it must be restored.my iphone4 is stuck in recovery mode also.like *** is upwith that
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HT201210 stuck on recovery mode
plz helpmy iphone4 is stuck on recovery mode. and my itunes will not find it
Start with this: http://support.apple.com/kb/HT1808
Then tell us something that might be useful for diagnosis, like what kind of computer and operating system you have, how you are connecting the phone to your computer, any error messages (including the error nimber) or other symptoms.
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