Iphone4 will not sync, back up file corrupt

During the sync process my iphone was accidentally disconncted.  After restarting my computer and trying to again sync I received an error message stating the the back-up file is corrupt.  I followed the procedure to delecte the corrupt file and have recieved the same message.  I followed the process to uninstall / reinstall itunes and related files twice with same results.  Any ideas?

I have the same issue.  I deleted all the backup's in Itunes, under preferences/devices.  But, I still have the corrupt backup error.
I tried the advice of the post below of wjosten :"
Your iPhone backup is stored here, navigate there and delete everything in the backup folder, but not the folder itself. You may have to turn show all hidden files & folders on to see it:
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
I have Windows 7, but I don't see any of these folders.  I can't get past Users\ (username).  I can't find AppData, or Roaming, or Apple Computer, or MobileSync, or Backup.  I tried doing searches for each of the folders but I couldn't find any of those folders.
Would it work to uninstall windows and reinstall it?
Any help would be appreciated.

Similar Messages

  • Itunes will not sync photos - itl file corrupt

    Hello All,
    I recently upgraded to Windows 7 from XP.  The XP install had my drive partitioned and my itunes data was on the E drive.  Now with Windows 7 I have one partition (C) and I was able to restore everything from Itunes to the new drive.  All is well accept my photos which will not sync.  I renamed the itl file and let it create a new one and my photos will sync.  If I go back to the original itl file the photos stay there as long as I don't uncheck the syncphotos box.  I need to go back to my old itl so that my music libraries are correct - including album art, etc.  I don't know why this happened or if there is a way to get the itl file back to where it should be.  If I did not have so much music I would just use the itl file and recreate my music library.  I did see an article talking about moving the xml file to the desktop and deleting the itl file then restoring from the xml.  I am just afraid that my xml file has been updated so much since I had this issue start that it will not be correct.  Does the xml file only keep info on the music or is it a repository for all itunes data?
    Any suggestions would be greatly appreciated.
    Regards,
    Rob

    Me Too.
    I have just updated the ipod touch software to 4.1. The update seems to have helped improve the very sluggish performance introduced with 4.0 but now photos just won't sync.
    These are the same photos that are on the ipod Touch from software 4.0. The other sync items seems to have worked.
    The sync gets stuck with either "Finishing sync" and barber-pole scroll or Syncing photos 4 of 4.
    Unchecking the "Sync photos" Allows the sync to complete.
    The "Remove photos/Keep photos" option appears when changing the "Sync photos" option. Keeping the photos leaves the previously installed images on the IPT. Using a PowerMac G5.
    Gannett

  • My iphone4 will not sync with itunes. when it does sync on my computer it brings up pictures only and no music. My iphone says sync to computer but there is no way to do that. I uninstalled itunes and it didn't do any good. what can i  do?

    My iphone4 will not sync to music. IT will sync to pictures. I uninstalled itunes and put it back in but nothing. Also, itunes does not come up when i plug my phone into the computer. I have to click on itunes for it to come up. I am not sure what to do. Thanks Melani

    You say your phone will not sync but then you say, "when it does sync."
    Does it sync or not? Did you remember to select music to sync onto your phone before clicking on Apply or Sync?
    You do have to have iTunes on your computer in order to sync your phone. And your music must be in iTunes.

  • PDF loaded into iBooks will not sync back to iTunes

    I accessed a PDF on the web from Safari on my iPhone 4s, then opened it in iBooks.  Then I connected the iPhone to my iMac and synced with iTunes.  I was expecting the new PDF to sync back to my iTunes, but that did not happen.
    Am I to assume that PDF files loaded into iBooks on my iPhone or iPad will NOT sync back to iTunes?
    -Thanks

    It was VERY difficut, but I finally did it!
    First I was annoyed because I couldn't get the PDFs to show in my iTunes Library.  As near as I can tell, performing a backup of my iPad did that.  In the past 'Transfer Purchases' did the job.
    What nearly drove me bonkers was getting the content of my iBooks Library to sync to the device.  There was just no way to do it.  Not my PDFs and not even the purchased books!   I tried to get the Library on the left and my iPad on the right so I could drag and drop.  NOPE.
    I played around a while and finally got both to show on the screen so I could drag and drop.  STUPID
    What I think worked for me:  I started in Music Library and clicked on the +Add to icon on the top right.  This pulled up my iPad for drag and drop.  Then I switched the button on the top left from 'music' to 'books'.  Finally I could remove or add my content to iBooks.
    It worked perfectly before, why did they change it!
    The music App makes me drag and drop, which I never had to do before.  All I had to do was check or uncheck songs in a playlist and sync the playlist.
    Apps works fine, no complaints.
    Podcasts, another fine mess...
    I noticed Video was fixed when I went back in.
    Oh, the kicker, my iTunes is not responding today.

  • My iphone4 will not sync. when I open itunes and task mgr. there is NO space left on computer., my iphone4 will not sync. when I open itunes and task mgr. there is NO space left on computer.

    iphone4 will not sync.  I have updated windows-vista and iphone and cleaned out temp file on computer, also disconnected the mouse.
    When I open itunes -I also open task mgr and computer goes to 100% usage!!!!!!
    I AM SO UPSET!!!! I have been working on this problem for three days now!!!!!!!

    I'm doing my own reply, so others will benefit!!!!!!
    I read a fix and applied it as follows and my sync went on beautifully.
    Go to Start, Go to Programs, Go Accessories, RIGHT click on Command Prompt. 
    Choose RUN AS ADMINISTRATOR.
    Type---    Netsh windsock reset   ----then press enter and restart your computer.
    IT WORKED WHEN I RAN ITUNES TO SYNC.  THANK GOODNESS!!! I DON'T REMEMBER WHO POSTED THIS FIX -BUT I SURE DO THANK YOU!!!

  • HT1766 4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    4 voice memos in iTunes backup from iPhone had ! marks and would not play so I deleted them and although they are still on the iPhone, they will not sync back to iTunes from iPhone.

    You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

  • HT1386 some music will not sync back to ipod after restoring after update

    i backed up my itunes library to disk prior to updating to OS6 now certain songs will not sync back to ipod even though they were purchased from itunes Help Please

    If the non-syning ones play in iTunes on the coputer:
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Movies Purchased on ATV will not sync back to iTunes

    I've tried "Transfer Purchases" - no good. I've gone to Automatic Sync - no good. The movies and shows I've purchased on the ATV itself will not sync back to my iTunes library, but the movies I purchased from the computer will sync to the ATV. So ... where am I going wrong?

    Hi,
    I had exactly this issue. It seems apple is not altogether consistent with regards to this. I phone tech support, and they assured me it was a content issue, as purchases made on the appletv in any content besides hdtv would not be synced back to the itunes library on your computer. However, in talking to the itunes support, they assured me this was an appletv issue.
    Eventually they allowed me to download the tv shows I had purchased (standard def) again, allowing me to see them both in appletv, and in itunes so they could be backed up.
    Moral of the story is I think, dont purchase shows in standard def in appletv, only purchase through itunes.
    Hopefully they will get this sorted out in the next few days, if they update appletv at Macworld, although if its a rights issue, perhaps it wont be that simple.

  • My iPhone4 will not sync with iTunes,

    my iPhone4 will not sync with iTunes, but Windows Explorer (Windows7) recognizes the iPhone is connected and will download photos from iPhone. 
    When I look at the Settings-General-iTunes Wifi Sync, it says "Sync will resume when "PC" is available."
    More details:
    I have three iPhone4 phones. 1 of them will Sync with iTunes, but the other 2 have this problem where they will not Sync.   All 3 phones recently were able to Sync, like 10 or 14 days ago.  I am Sync ing them all to the same PC and iTunes account.   No idea what has changed to cause 2 of the iPhones to be unable to Sync.   they both have the "Sync will resume when "PC" is available" message under the Wifi Sync menu.

    You say your phone will not sync but then you say, "when it does sync."
    Does it sync or not? Did you remember to select music to sync onto your phone before clicking on Apply or Sync?
    You do have to have iTunes on your computer in order to sync your phone. And your music must be in iTunes.

  • HT204150 I just added my iphone to icloud only a few of my contact Numbers will work and none of my ringtones will  not sync back to the phone

    I have an older iphone and I just put all my music and contacts on icloud. Only a few of my contact numbers will work and my ring tones will not sync back to the phone. any ideas?

    Your profile says you have a 3G, with iOS 6.0.1?
    Are you sure about that?

  • Why iphone4 will not sync outlook 2007 calendar

    Since I recently updated my iphone4 and itunes to the most recent versions, my outlook 2007 calendar will not sync.  What can I do to fix this?

    Hi sciuffa,
    Thanks for visiting Apple Support Communities.
    The steps in this article can help if you're not able to sync your Outlook calendar to your iPhone:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    Best Regards,
    Jeremy

  • Does "!" next to my ringtone explain why it will not sync back into my phone although it is in my library on my computer?

    Does "!" next to my ringtone explain why it will not sync from my library to my phone, after doing an 8.2 update?

    Hi sblaw,
    If you are not able to access your purchased ringtones after the iOS update, take a look at the article below for steps to resolve the issue:
    Restore missing tones on your iPhone, iPad, or iPod touch running iOS 8.1.1 - Apple Support
    https://support.apple.com/en-gb/HT204076
    Regards,
    - Judy

  • Iphone4 will not sync with computer

    Iphone 4 is connected to the port but will not give me the option to sync to itunes so I can do anything at all with it! please help!

    You say your phone will not sync but then you say, "when it does sync."
    Does it sync or not? Did you remember to select music to sync onto your phone before clicking on Apply or Sync?
    You do have to have iTunes on your computer in order to sync your phone. And your music must be in iTunes.

  • Will not sync with pdf files

    Ipad2 IOS5 with Itunes 10... the sync does not recognise 60+ pdf files I can see in the library-books itunes folder... will not add them to the ipad when syncing. Can't find any other way of adding the pdfs to the ipad

    http://support.apple.com/kb/ht4227

  • Movies will not sync back to iphone

    I recently purchased movies on my iphone4 and before I upgraded the software I transfered purchases to my mac.  After the phone went through the upgrade and restored all my information to my phone, all of the recent movies I purchased on the phone would say "url error" when I tried to play them.  I deleted them from the phone and tried to re sync from my computer.  They will not transfer.  I can see them and play them on my mac, but they will not transfer to the phone
    Thanks for any help!!

    Nothing? Nothing at all?

Maybe you are looking for

  • Frm-41211 error ssl

    Hello friends i have a problem in form 6i.i am using oracle 9i.and when from the menu i call report through run_product built ins it is giving this error.can anybody tell me abt this problem. Regards Sourav

  • Have a asa5505, not sure is its the right product.

    Greetings, I have a ASA5505(base model) that my sales rep said would do what I need, but after trying to set it up I think I either need upgrades or a different product. Allow me to explain what I'm trying to do and then hopefully someone will be abl

  • How to setup a BSP app for table maintenance

    Hi All, I want to create a BSP application to enable users to change some fields in the table and the remaining key fields will ne non-editiable. Also, I want the BSP application at the top to display a set of drop down boxes on the table fields whic

  • Photo size program

    what is a good and easy to use program to size down photo's so they can be sent by e-mail

  • RAC + dataguard architecture/setup metalink notes

    Looking for RAC & dataguard configuration for one db ...