Iphone5 battery is not charging
last month i bye a new iphone5 in the unitet states. Now i´m back in germany and it is not possible to charge the battery or start the iphone. Today i had a appointment in an apple retail store in germany but they cannot help me because it is not EU standard. They told me that i must fly back to the unitet states to get support. They check it for me and now i know that the battery is ok they think the charging socket of the iphone have a short circut.
So now to my question:
1. It is possible to get Apple support for my iPhone5? (Without a flight back to U.S.)
or
2. Can someone tell me where is the problem and how can I fix it by my self?
1, The iPhone warranty is country specific (outside the EU). Your phone can be serviced only in the USA. Appele doesn't repair phones. If the damage is covered by the warranty (i.e. not due to abuse), the phone would be replaced with a refurbished unit.
2. How could anyone remotely inspect and test your phone? You can try cleaning the Lightning socket with electronic contact cleaner.
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Battery will not charge. and other issues
Well i'm working on a friend of mines notebook, its a n100 model 0768 12u running windows xp. This is the situation so far. First his hard drive had fried so i replaced that and put the o.s. back on it,but now the battery will not charge. also the wireless network card and dvd drive did not work. I had originally thought that they might have fried as well when the hard drive went down. However I looked through the forums here and found that alot of people solved the battery issue simply by replacing the battery i recommended that. He purchased a replacement battery ( not a genuine lenovo battery, don't know if that makes a difference) and when i put it in the dvd drive and the network card started working no problem. But alas the battery still would not charge. the system runs fine without a battery in it, but if i put the battery in it while its running it turns itself off after about 30 seconds of having the battery in. when the system is powered off and i put the battery in the battery lcd in front blinks 5 times orange then nothing for about 30 seconds then 5 more times. maybe thats a trouble code, don't know, looked all oover the forums and couldn't find anything quite like it. any help would be greatly appreciated.
thanks
SteveDuck3,
Glad that worked for you! Thanks for sharing here.
I saw a weird situation on friend's ThinkPad recently - a replacement battery arrived with a 37% charge (not 100% deliberately as somewhere around 40% is the best for shelf life), but it would not accept a charge. We did a reset by removing the battery & AC and pressing and holding the power button a number of times (some people say 10 times, some two or three times for a count of 5 or 10). This drains residual capacitance.
We plugged back in the battery and AC and it began to charge.
Might be worth a try here before he opens it up ....
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество -
Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.
If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go -
Its been one month, my iphone 4's display is completely blackout and even its battery is not charging. I tried to restart my iPhone by pressing home and on/off button but it is also not worked. Now I'm in Nepal and here not even a single apple service center. What to do? Please help me.
You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
This is NOT Apple ,Apple do not read nor do they therefore respond
So if you would like to wind your neck in ........................
try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup -
Seeking help on followings:-
Battery showing "Not Charging" while connected to charger. Macbook working only when charger is connected but "not charging" the battery. Following is the status of battery. Please suggest what to do?
Battery Information:
Model Information:
Serial Number: W0038U4FEE1LA
Manufacturer: SMP
Device name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0201
Hardware Revision: 000a
Cell Revision: 0165
Charge Information:
Charge remaining (mAh): 90
Fully charged: No
Charging: No
Full charge capacity (mAh): 4471
Health Information:
Cycle count: 260
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2
Voltage (mV): 11031
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: NoHi sanjoyapple,
Welcome to the Apple Support Communities!
I understand that it can be concerning when your battery is not functioning as you would expect. There are several steps that I would recommend in this situation to troubleshoot. Troubleshooting the MagSafe adaptor and possibly resetting the SMC would be two of these steps. Please read over the attached article for instructions and more information on troubleshooting batteries.
Mac notebooks: All about batteries
Cheers,
Joe -
Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing. Can anyone help?
Hi, Michelle. Welcome to Apple Support Communities.
Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help. -
I am in China. When I plug in my powerblock i get a green light for 10-15 seconds then it turns orange. It seems to feed power but not charge the battery. i have a message that says the battery is not charging.
Do these
https://support.apple.com/kb/HT3964
http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
https://support.apple.com/kb/TS1713
https://support.apple.com/kb/ht1509
could be the power isn't sufficient, use another location
make a note of any results you get and post them -
Ipad mini Battery is not charging fully
My iPad mini brought 2 weeks Battery is not charging fully only up to 90% in 5 hours of charging
A few others have reported this same problem. Just unplug the charger and then replug. It should resume charging to 100%.
Cheers, Tom -
MBA battery does not charge when connected. Help!
My MBA battery does not charge when connected to the charger. Ive checked the other threads and followed advice but nothing seems to help.. My battery health info is good, I've tried cleaning the magnetic pins of the charger, reset smc but it still does not charge. The light on the charger is green or does not come on sometimes, and it's the same for a few Power outlets. What else can I do? Would greatly appreciate any help! Thanks.
It recognizes the charger intermittently. After cleaning, it showed the charger as connected but not charging the battery. I will try my friends charger later to see if it works. Thanks for your help!
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Genuine Lenovo Replacement Battery Does Not Charge
After reading the number of people on this forum who experienced the same problem I faced (my T61p 9 cell battery went from fine to dead overnight), I took the advice of the contributors and purchased a new, genuine Lenovo replacement battery from a seller on e-bay. I compared the new battery to my original battery and here's the test results for each of the 2 batteries;
Lenovo ThinkVantage Toolbox Log File
Tuesday, September 21, 2010 11:01:04 AM
Main Battery (Original Battery)
Battery Name: 92P1133
Manufacturer Name: Panasonic
Manufacture Date: 07-13-2008
First Used Date: 07-26-2008
Type: LION - Lithium Ion
Bar-coding Number: 1ZET587D0B7
Battery Serial Number: 370
Designed Capacity Percentage: 89
Current Charge Percentage: 0
Current Charge: 0.00 Wh
Full Charged Capacity: 74.39 Wh
Designed Capacity: 84.24 Wh
Voltage: 10.13 V
Temperature: 34 C
Cycle Count: 219
Battery Status
Test Started: 9/21/2010 11:00:15 AM
Warning Message: The battery was completely discharged and needs to be recharged.
9/21/2010 11:00:16 AM Test Finished: Warning 9/21/2010 11:00:21 AM
Lenovo ThinkVantage Toolbox Log File
Friday, October 15, 2010 11:17:30 AM
Main Battery (New replacement battery)
Battery Name: 42T4619
Manufacturer Name: SANYO
Manufacture Date: 03-25-2009
First Used Date: 10-14-2010
Type: LION - Lithium Ion
Bar-coding Number: 1ZFAS93S5PU
Battery Serial Number: 7410
Designed Capacity Percentage: 100
Current Charge Percentage: 24
Current Charge: 20.56 Wh
Full Charged Capacity: 88.50 Wh
Designed Capacity: 84.24 Wh
Voltage: 11.03 V
Temperature: 28 C
Cycle Count: 0
Battery Status
Test Started 10/15/2010 11:15:21 AM
Test Finished: Passed 10/15/2010 11:15:22 AM
After charging the replacement battery overnight, the battery gauge never went above showing 24% charged. I unplugged the AC adapter and it went from 24% to its current level of 5% in about 15 minutes. After plugging the AC adapter back into the computer, the battery will not charge.
Any advice would be greatly appreciated.
AndyIt is hard to be sure without seeing it, but best guess is that the battery charging circuitry on the motherboard has died. If you still have remaing warranty, now is the time to use it.
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Battery Icon Shows "18% available (plugged in, charging)" But Battery Does Not Charge
The PC does operate on the battery only, just fine (so far, as there is only 18% remaining).
The PC operates with AC plugged in also.
LED by AC input is amber (looks orange to me).
According to the User Guide that indicates charging.
Battery Check status is "OK"
I have had it on charge for over 12 hours and still at 18%.
When starting up, the battery icon shows charging movement then stops at a low level.
I measured the charger output at 20VDC (no load). Which is as specified.
I have tried all the suggestions about uninstalling and reinstalling the ACPI Complient Control Method.......etc.
Removing battery, shutting down and all the rest of suggestions.
No help.
I was told there was a BIOS update which I installed. (I'll post about that in another board). No help.
If I ever get this fixed it's going back to the vendor, Should not have this happen with less than 3 months since new.
Just got it back from repair for battery latch falling off. (Back plate was changed.)
Anything new would be appreciated.Hi @xdellman,
Thank you for your query and realize how frustrating this is.
I gathered from your post you have tried most of the troubleshooting steps to no avail.
If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
Here are two links that may also assist you.
HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
If this has not helped please contact HP support for assistance.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Please let me know the results.
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
I use an HP Pavillion G with an AMD processor. At a certain point, my battery stopped charging. I had previoulsy upgraded the computer to Windows 8. While still using the Windows 8 OS, the battery issue emerged. The taskbar said the batter is plugged in but not charging. I read some forums and took some advice to reset the battery and to release its charge. No luck. I also read that a BIOS update from HP could help this issue.My computer wouldn't boot after the BIOS update. I was able to use the recovery system to return the computer to its original Windows 7 settings (silver lining). I thought this could potentially solve the problem. No dice. I tried the same solutions that I used originally - still no luck. Now, the taskbar displays the same graphic indicating that the battery is not charging, but when I move my mouse over it, it reads "plugged in and charging." The battery is not charging, however.
Thank you.Thanks for your continued help.
Indeed, the battery is closer to a year and a half old. Nonetheless, I haven't experienced something like this with other products, which is what leads me to think there may be a computer-related issue - that, coupled with the connection with Windows 8/8.1. I could very well need a new battery; I am just trying to exhaust options prior to making that purchase and I appreciate your help walking me through these stages.
I did have the HP utility center installed on my computer. It needed an upgrade, so I took care of that. The assistant claims that the battery is charged 100% - this is not confirmed if I unplug the AC adapter. When I ran the battery check, it gives me this message: -
Battery does not charge all the way . How do I fix this?
My battery will not charge overnight. I've had it to the Apple Store and they worked on it for a couple of hours, backing up data and then resetting the iPad. This seemed to help for a couple of days, but then it started doing the same thing. It's still under the extended warranty, but when I call in, tech support tells me that they can see that the battery is fine. How do I fix this?
Hello karen1944,
I think in this situation based off the previous troubleshooting that we need to start isolating the issue to either hardware or software. What I recommend doing is restoring the iPad as a new device, and NOT restoring your backed up data to it for a while. This article named iOS: How to back up your data and set up as a new device found here http://support.apple.com/kb/HT4137 shows how to do that. Start at step 2, and make a current backup of your device to iTunes.
2. Back up
Back up your device before you erase it. Review the steps below, depending on your backup method, to ensure that you have a recent backup in case you decide to restore your device from a backup
iTunes
iTunes backs up your device automatically when you sync. If you have previous backups of your device in iTunes when you select Set Up As New, a sync occurs. This sync creates a new backup indicating the time the device was backed up.
To back up your device:
In iTunes, check Preferences > Devices to check the date and time of your latest backup.
If you do not have a recent backup, create one by right-clicking the device in the source list and choosing Back Up.
For more information on backing up your device, see iOS: How to back up. If you wish to copy your backup to another folder, disk, or location for safekeeping, see this article in the section titled "Where iTunes backups are stored on your computer." For more information about what iTunes backs up, see this article.
That way you can monitor the device and see if the issue re appears or not. If it does not re appear within a few days, then you should restore your data from the iTunes backup using that same article, at the bottom there is a section about restoring from an iTunes backup:
To restore your device using a previous backup
iTunes
To restore your device using a previous backup, connect your device to iTunes. When your device appears in the source list, right-click your device and click "Restore from backup…". iTunes will ask you to choose the desired backup from the list provided.
All the best,
Sterling -
Battery does not charge after rescue & recovery
Hi,
Yesterday I set up my computer fresh from the preload on the harddrive due to slowness, instabilities, inability to use VPN etc. After the reinstallation of OS and securiy updates, my battery does not charge anymore. The battery indicator on the front panel keeps blinking, and the Lenovo message center reports that irrepairable damage has been done to the battery and that it must be replaced.
My battery is not among the recalls by Lenovo.
Any idea if there's any option but buying a new battery? It just does not seem right that the battery is unusable after new OS setup.
Cheers, Thorbjorn
T400s | 2808-CYG | SSD | 4GB RAM | Windows7 Prof. 32bit
Solved!
Go to Solution.tbar2112, welcome to the forum,
you should check out this site if you haven't already done so.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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PepperonI blog -
battery is not charged after using all of my battery. what's wrong? is it about charge machine or my computer?
battery is not charged after using all of my battery.
Of course it isn't — you've just drained it. Plug your AC adapter in and charge it up again.
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