Iphone5 battery problem

i dont know if it possible so ill try to ask a question to you guys. i just want to change my iphone5 battery. your reply is very much appreciated.

is it possible to change the iphone 5 battery in any apple store?

Similar Messages

Iphone5 battery problem my iphone hit and switch off automatically what i do?

IPhone5 i face off many problem plz help i am busy student i dont feeling good !

See this -> https://www.apple.com/support/iphone5-battery/

Iphone5 battery problems

First i have to say this is my 4th Iphone and im a huge fan of Apple products. I couldnt wait to get new Iphone5 but now im so disapointed with it. My battery lasts for 4h and i tried all solutions: restarting settings, turning off wi/fi, location services, turning off icloud... I tried every solution i have read here but nothing works. Please can someone tell me whats wrong with the phone cause im so dissapointed that tomorow i will retuent it to the store.... :((( sadly because i really love Iphone but i cant use a phone with 4 hours durability :/

Wait... i have found solution... so far its working...
I found this solutions readig many post here...
Well first what i did:
i reset my network settings...
then i completly removed skype aplication ( i read that has bug that uses phone even you are not signed into skype)
I deleted my iCloud acc (im not using it because i back up using iTunes)
Then on 5% off batteries i restarted my phone pressing off and home button at the same time.. then i plugedd it on charger an charge full cycle...
I tested it...I was using 3G mobile network, browsing on the internet, played games that are using mobile data... and so far after 1h and 13min of usage and 1h and 18 minutes of stand by battery indicates 83%
I did the math (i hope im right) and at this moment it seems that is working ok
Sorry im writing from Croatia and here is 01:00 im going to sleep and i will post in the mornig some new informations... if you cant wait try this... If my math is wrong sorry

Iphone5 battery problem discharging and would not start up

my iphone battery discharge quickly and now it wont start up even after an hours charge on my mac and even with ac power ..

Hello there, rockyjamesolsson.
The following Knowledge Base article offers some great pointers for troubleshooting issues with your iOS device not charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Apple care i want your help . i got a new that someone stock of iphone5s about battery problem . My ip5s is decrese batterry so fast . Can you help me please? you can check to IME ? plz

Apple care i want your help . i got a new that someone stock of iphone5s about battery problem . My ip5s is decrese batterry so fast . Can you help me please? you can check to IME ? plz

Apple representatives don't respond to anyone in this forum. It's just user-to-user. Go here to check support options (going to Apple store, calling Apple support, etc.): https://getsupport.apple.com/ProductSelector.action

IPhone 5 Battery Problems

My iPhone 5 that I got a week ago has had one real problems with the battery. I have tried all the normal solutions like turning LTE off, location services, turning down the brightness of my screen, restarting my phone and so on. It's seems lik I can just watch my battery like go down as I watch it. Losing a percent or two every 1-2 mins. Listening to music and doing other things speeds its decline even more. I am not sure if its hardware in my phone or something else. I have updated to iOS 6.1 and yet still no help. Is this a problem with my phone, network, or software? Any suggestions it took 4% of my battery life just to post this using my phone.

Like many of the previous updates, 8.3 gratuitously adds or turns on many services that can drain the battery. So you will need to go thru the entire Settings menagerie of controls and turn off everything you don't need and/or reset back to your liking.
As a side note, for iPhone 5 within a certain range of serial #'s Apple has a battery replacement program which you may want to consider as it essentially gives you a new phone (fresh new battery), if you qualify: https://www.apple.com/support/iphone5-battery/

Why does IOS8 drain my iphone5 battery?

Does anyone know why IOS8 drains my iphone5 battery? The battery life was not great before and now it has about half the life on it. I've also noticed that my phone's programs run slower (particularly iphoto and safari). Has anyone else noticed this? Is there a way to change this? Is it possible to go back to IOS7 or is a new update coming out to fix this problem?

It's probably an app that's gotten stuck. First thing to do is to is the following procedure:
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
Now read this article and adjust your settings as advised: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

My iPhone 5's serial number isn't eligible for iPhone 5 battery replacement program, but clearly has battery problem. Help?

I was relieved and not at all surprised to find out that Apple was recalling certain iPhone 5s for battery replacement. I was sure mine was one affected. (My battery doesn't last more than 4-5 hours after a full charge at normal use.)
Having entered my serial number on this page: https://ssl.apple.com/support/iphone5-battery/ I was told that my phone wasn't eligible.
I sincerely think my phone has a defective battery and that the range of serial numbers should be broadened beyond what Apple calls a "very small percentage of iPhone 5 devices."
Anyone know how I can get Apple to help here?

I have the same problem with a iPhone 5c which was purchased last fall (2013) after the Replacement Program time frame. It drains with minimal use.
We have several iPhone4's, 2-3 years old, which have never had this issue.
From reading all of these responses/questions, Apple really needs to address this issue for all 5's. This is a big problem, when the phone is completely unreliable.

The so-called "worldwide apple program" to replace iPhone5 battery isn't really "worldwide"

I'm really disappointed of Apple's support and the so-called "worldwide" iPhone5 Battery replacement program.
On November 2012 I was transferred from Mexico to Switzerland to work as a Diplomatic officer. Me and my wife needed a cellphone, so we bought 2 iPhone5.
On March 2014 I was transferred back to Mexico and, nevertheless our 2 iPhone5s are eligible for this program, we received a message from the Apple Authorized Service Provider (AASP) stating that we cannot benefit from this program because our iPhone5s were bought in Switzerland and not in Mexico.
A few minutes ago I phoned Mexico's Apple Support and Service line, and I got the exact same answer than that from the AASP. Additionally, I was told that the only iPhone5s that could benefit from this program in Mexico were those bought in Mexico, the US, Canada and Puerto Rico. Afterwards they gave me the best possible solution they could think of:
"For you to benefit from this program:
a)Why don't you send your iPhone5s back to Switzerland;
b)Have someone take them to a Swiss AASP to replace the batteries;
c)Have someone fetch the iPhones from the AASP (with the batteries replaced);
d)Have someone send them back to you, to Mexico"
I was absolutely astounded by the solution provided, because of the cost and time that would have to be invested in order to replace a set of affected iPhone5 batteries.
Prior to this incident, I assumed that Apple was a little bit conscious about the global mobility of its users, hence the need for a real global support service; but now I'm sure that they're not.
I am aware that the iPhone5 Battery Replacement Program includes a line that gives Apple a way-out to avoid replacing affected batteries, even for eligible iPhone5s, which reads: "Apple MAY restrict or limit repair to the original country of purchase". The problem here is that there's no MAY and, in our case and I'm sure that we're not the only ones, Apple is simply denying the replacement of affected batteries.
For future so-called "worldwide apple programs", Apple should consider stating that "Apple restricts or limits repair to the original country of purchase". By doing so, the customers will be really informed on how "worldwide" are their programs and we will be in a better position to decide if we really want to buy their products (with that kind of "worldwide" support) or we should decide upon other cellphone brands.
I would really appreciate if someone could share Apple's criteria for the MAYs and the contact info or a way to benefit from this program in Mexico with a Swiss iPhone5.
Thanks in advance!!

Thanks Pogster,
Those limitations are exactly what I'm asking the community for their help. That's what I called "the MAYs".
Let me show you how "worldwide" this program really is. I'll post in spanish the answer I got from the AASP, and then I'll translate it for you:
Estimado(a) Sr.(ta) LUIS MARIANO VELAZQUEZ
Aprovechamos el presente para enviarle un cordial saludo y agradecerle la confianza que depositó en nosotros. Así mismo deseamos informarle sobre el estatus de su equipo que nos proporciono para efecto de Revisión
Estatus de Equipo: Diagnosticado
Falla: EQUIPO ENTRA PARA PROGRAMA DE CALIDAD DE BATERIA
Solución de la Falla:Buenas tardes con referencia al equipo, revisamos el caso con Apple, sin embargo no podemos remplazar la batería, ya que los equipos fueron comprados en suiza y el programa no es internacional solo aplica a equipos comprados en mexico.
Fecha de Ingreso: 29/08/2014
Dear Mr. LUIS MARIANO VELAZQUEZ
We take this opportunity to send our warmest regards and thank your trust on us. At the same time, we would like to inform you on the status of the Revision performed to your device
Device status: Diagnosed
Failure: DEVICE ELIGIBLE POR BATTERY QUALITY PROGRAM
Failure solution: Good evening, regarding your device, we checked the case with Apple, but we cannot replace the battery, because the devices were bought in Switzerland and the program is not an international one, it is only applicable to devices bought in Mexico
Reception date: 29/08/2014
As you can see, the scope of the word "worldwide" has been degrading from Worldwide to "not an international program" to only devices bought in Mexico, so in a nutshell it's worldwide but (really really really) local.
So Apple is the best example of what's known as "Think Global, Act Local"

Reception / Battery problems with iPhone 3GS after upgrading to iOS 4.2.1

There are major reception and battery problems with iPhone 3GS after upgrading to iOS 4.2.1.
I can not believe that Apple did not test this for major bugs like this one is.
I am a business user and can not effort to have bad reception. Apple wants to gain in the business clients... I never had this with my former BlackBerrys!
I need a reliable phone not a play thing like this is right now, it just needs it to work propely. And if a major bug like this comes along, fix it immediately. After the iPhone4 story, now this...incredible! Going back to my reliable BlackBerry! It just ain't reliable and takes forever to fix a problem.

I have the same issue after iOS 4.2.1 update. I am using iPhone 3GS officially unlocked by Apple. I tried using different SIM cards and both carriers show same problem when using phone in 3G mode. Phone falls back to EDGE mode showing 'E' from '3G' at start. I have reset the phone and rebooted several times and moved to different cell areas in the city just to verify the problem.
I had no such issues earlier. I also have Nokia E71 which shows full signal and has no such issues.
I have posted the bug on apple iphone feedback page. I hope they Apple will fix the problem and test the release properly on all models before releasing to public.

HT4623 I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS

I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS.

http://support.apple.com/kb/he37

Solved my iPhone 5 Battery Problems: Maybe it can help you!

Hi every one, I saw many topics regarding battery problems with the iPhone 5. I responded to one discussion describing what I did to solve the iPhone 5 battery dying fast on me. So I thought I'd make a discussion here to help out other users with the same problem.
I would have 25-30% drop with in the hour and all I did was text a couple of my friends. I was using an iPhone 4 for the longest time, and on that phone I was able to watch videos, listen to music and use all the other features of the phone. The battery still lasted me the whole day, I was getting worried that I wouldn't be able to use the iPhone 5 the same with out it dying on me fast.
My friend suggested draining the battery and then charging the phone to see if any improvements were seen. I did that and I saw a small change in the battery strength. I drained the battery two more times, and that is when I saw a huge difference.
I use my Phone as my iPod when I work out, and I run continuous music on it for 1.5-2 hours straight, along with sending texts to my friends. In this duration I would only use 15-20% which was a huge improvement from before. I would say that the battery life was on par with my iPhone 4 battery! It is such a relief, now I can use my iPhone 5 to it's fullest potential without having to worry it'll die on me fast.
I recommend other iPhone 5 users try draining their batteries a couple of times before charging as well if they are experiencing problems.
Hope this helps!
Dylan

I would let the battery completely die before I would charge it again. I would keep 3g off and only turn it on if I'm going to use it and turn it off again. Because the phone uses more power for the 3g/4g that the battery dies even faster.
I text a lot to friends so I'm constantly texting through out the day and when I work out continously run music on it for close to 2hours. It would only drain 15-20% of the battery, which really is a huge improvement.
I also use Siri quite often through wifi and it barely uses any battery power. Try letting the phone die until it turns off a couple of times before you charge it. That is what I did before a friend requested doing that after I was getting fraustrated with the battery power.

IPod touch Battery Problems Since iOS 7 was installed last year.

Hello, I've had recurring battery problems with my iPod touch since the iOS 7 update was installed, and I find myself having to charge my iPod touch (5th Generation) a lot more frequently since I installed this update.
On iOS 6, I had never experienced any problems with the iPod touch's battery, as I was able to let the battery drain down completely, and let it charge for 4 hours (recommended). After the iPod touch was fully charged for 4 whole hours, I was able to unplug the lightning cable, and the iPod touch on its own would last a few days to at least a week or two weeks.
On iOS 7, since it saw its general release on the 18th September last year, I have found that the iPod's battery has drained so bad, that it dies too quickly, and when I put the iPod touch on charge, in almost an hour, the iPod touch tells me that it is 100% charged. However, when I take the iPod touch off its charge after it fully charges for that hour, it quickly drains down again.
I have gone through the standard procedure of restoring my iPod touch to its factory settings, and I have seen absolutely no improvement on the battery life whatsoever. I mainly back up whatever is on my iPod touch (I back up pictures, videos and also transfer updates that I have installed for certain apps onto iTunes), though I have seen how some people have backed up the data on their iPod's or iPhones, only they find their iDevice draining so quickly.
Even turning off certain features in the Settings app to improve the battery life doesn't help, as there is almost no difference that solves the problems I'm currently having with the iPod touch's battery.
I recently heard about the free iPhone battery replacement program which is now available, so I'm starting to worry whether I have to pay for a new replacement battery for my iPod touch.
Your help in this matter would be gratefully appreciated.
Many kind regards,
Alex Smithson
Message was edited by: Alex169853

I mainly charge the iPod touch itself for four hours and it still doesn't make a difference. I've had my iPod touch for almost 2 years and since I installed iOS 7, it still doesn't make a difference.
I was wondering, if the article you have provided doesn't sort the problems with the battery out, is there another alternative??
Your help and advice is most appreciated.
Many kind regards,
Alex Smithson

Macbook Battery Problem

Hi all, this is my first post, but something weird happened to my macbook that I have to share with you.
Ok, my Macbook Core Duo 2.0GHz (1st generation) have had no problem during its first and half year. Then I left the notebook sitting at home for one month as I was away on business. Came back, the machine won't start, used AC adaptor and showed the battery not charging, "x" and everything. My warranty expired, so I bought a new battery. Once I got that, it worked fine for almost 7 months.
Another business trip left my macbook for 1 month, I came back, the battery is dead again!!! So I went to apple support and bought another new battery. This time I installed it at home, and it doesn't charge what-so-ever. I tried everything from SMU reset, PMU reset, P-RAM reset. NOTHING WORKED.
So I took a friend's macbook battery to try, and it worked! I can charge that battery with my macbook, and my battery won't charge on his macbook. So scientifically I thought its the battery defect. I went to Apple Care and they say they will replace it for me, but think that it should be my macbook's problem. Must be the Logic Board, I explained why I disagree, and that the battery came with only one LED blinking when I got home to charge, the current was already too low to charge.
Anyways, I was able to buy a second-hand battery really cheap but with limited life-span and use it until my replacement battery returns. Everything seem fine and I can charge it up to 100% although it will only last me 50-mins, still not bad, right?
I was reluctant to completely drain this battery now since I am afraid it will drop to zero and won't recharge like the other ones.
I am using Boot Camp, and Vista as well as OS X. Suddenly today, two days after I bought the 2nd hand battery, I was using Vista to show my friend the battery problem is fixed. But suddenly out of nowhere the battery dropped from 95% charged to 0% in seconds. It shuts down automatically, and the battery was flashing one LED indicating it's dying.
I started back in Mac OS X and found the charger able to recharge, but it fixed at 0% for 20 minutes. I thought I am screwed and went out for a smoke. I came back to see the battery charging back to 5% and then slowly to 10%, and 20%, suddenly it went back to 85% in seconds, and then 100%. I try to unplug it and it seemed fine. I left it on without the adapter for 20 minutes, the battery drain normally, to 70% (it's fine considering the battery was 2nd hand) My friend thought I should try to switch back to Vista to see if the same thing will occur. So I did, and before the Vista screen came up, the macbook blacked out. I checked the battery indicator and it's flashing one LED again!!!
So I switched back to Mac side and re-do the charging, this time it took longer to get back to +90%, I thought this is normal, 'cause I did use the battery longer on the Mac side before switching to Vista for the test.
I thought to myself, why Vista drained my battery, and then I remember the first battery that died on me was about the time I switched the PC side to Vista. Prior to that, the PC side was using XP. The second time it died it was in Vista as well. I also remember I wanted to reduce the size of my PC partition, so I trimmed off unnecessary features like hibernation by (Powercfg -h off). It saved 2G in size but it may be causing some problem to the charging circuit for the Mac-hardware??? Don't know for sure.
So I erased my Vista partition, and re-installed XP. Since then I tried both sides without adaptor, usually for 10-minutes or less, and no sudden dropped to 0% occurred since.
Everything else is working fine with my macbook, except the power features. Right now at least I can charge the battery, but I am always worried about when or IF the battery will dropped off and kill itself.
I am waiting for the replacement battery to return from APPLE, and hopefully when it returns, my Macbook will be able to recognize the DEFAULT low-charge of a new battery. I'm still not sure if my macbook is defective, and if it did killed the first battery replacement they gave me a few days ago. If it did kill a decent battery, will it kill this new replacement as well??
I know for a fact that the reason why the machine won't charge the battery is because the current of the battery has become too low for the machine to be able to charge it. If the current becomes lower, the "X" will occur suggesting that the machine doesn't even recognize it's a battery. But what I want to know is what caused the battery to drop to such a low current if I turned off the macbook during storage.
Sorry for the length of this post, but I have to be clear on all the details if I want help, I suppose. Right now my question is (1) Why is this occuring?? (2) Am I right in assuming that by removing Vista with XP, the problem will not repeat?? (3) Is it likely for any new or 2nd hand functioning battery to drop to the state of the other battery any time soon?? (4) Am I doing proper care for my Macbook, and what should I do in the future to avoid the same problem from occuring??

gpotts,
Thanks again, here's my battery profile: (keep in mind this is the 2nd hand battery I am profiling) BTW, something happened when I was doing this message, I left the notebook on for about 20 minutes, it dropped from +90% to 48%, macbook prompted me that the battery is running low. I plugged the adaptor and it went back to +95% within minutes...
Good thing is, I haven't seen the sudden drop to 0% ever since I removed Vista, and also I am able to charge my battery everytime I try now, no more "NOT CHARGING" or "X" indication.
Any clues??? Thanks in advance.
Battery Information:
Model Information:
Serial Number: DP-ASMB013-34cf-** <Edited by Moderator>
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 1533
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 1597
Health Information:
Cycle count: 349
Condition: Good
Battery Installed: Yes
Amperage (mA): 466
Voltage (mV): 12597
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 60
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes

Internal battery problem error 601

while startup laptop message comes internal battery problem change battery. error 601. what to do now??

AshuSharma wrote:
while startup laptop message comes internal battery problem change battery. error 601. what to do now??
Hi,
There is a solved thread on this page about this error. The solution is to replace the battery because its storage capacity is low. The right part number can be found in a maintenance and service guide. Go to Support and Drivers page, enter your model and look in User Guides section.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Iphone5 battery problem

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