Iphone5 contacts won't transfer through Bluetooth BMW...

I have a 2013 BMW.  My iphone 5 will pair just fine, but the contacts will not transfer.  I spent about 2 hours at the dealer where they tested their tech's iphone 5's -- all transferred no problem.  Took the phone to Apple, got a new phone.  That one worked for about 3 weeks and now it won't transfer.  AM SO FRUSTRATED.  I've re-set my phone, unpaired and repaired my phone...I've done everything possible.  Can't figure out what the problem is.  Any one else having this issue?

Thanks Wheeler
I've got a BMW 318 2009 (September) and iPhone 5 on Vodafone UK.
I actually suspect now that the issue is to do with the number of contacts I have, mostly generated from the Microsoft Exchange Suggested Contacts list which I've noticed results in me having over 1200 contacts in total.
I'm doing a test later in the car as I've now disabled the extra suggested contacts so they're not syncing onto my phone. Hopefully my guess is correct - I've now only got 850 contacts so I think there's more chance it will cope and sync them all to the BMW.
I'll let you know how I get on though!

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