IPhone5 getting "iTunes could not connect to this iPhone. The session ID is missing." message - Can anyone help?
iPhone 5 running latest software (8.0.2) getting message "iTunes could not connect to this iPhone. The session ID is missing." Can anyone assist? Not sure what this means.
Hey dv107folsom,
Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?
http://support.apple.com/kb/TS3221
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Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ?????? -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
When I connect my iPad to my iMac I get a repetitive flashing error message "iTunes could not connect to this iPhone. This device is no longer connected." iPhoto eventually launches but iTunes will not launch iTunes. iPad will not charge. Restarted iMac and rebooted iPad and no difference.
Hi GJ374,
Thanks for using Apple Support Communities. This article has steps you can take for issues with your iPad not being correctly recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Ari -
Windows 7 Pro
When I plug in IPad USB to computer and ITune I get this error message; Itune could not connect to this IPhone. An unknown error occurred (0xE8000084.Have you tried the troubleshooting on this page : iOS: Unknown error containing '0xE' when connecting to a Windows PC ?
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ITunes could not connect to this iPhone. The device is no longer connected
A few days ago, my iPad 3 A1430 screen turned black. Siri was still there but very slow to respond. The following day, the screen display returned (the usual green background colour but a much smaller display and not a single icon present). Siri was back up to speed, could play music, display info but could not respond to calendar enquiries etc. The iPad would switch off but not reboot. I let the battery level drop to zero then re-charged: iPad now working again.
Wanting to back-up my iPad, I ran iTunes version 12.1.0.50 on iMac (Yosemite 10.10.2). I have PCemulator installed and when the iPad connection was made, I received the usual screen prompt for which to connect to Mac or PC. (The problem starts here: - the prompt was flashing on/off). I selected Mac & received the message “iTunes could not connect to this iPhone. The device is no longer connected”.
Rebooted PC and iPad, connecting iPad offers no device prompt, only the same error message.
Successfully backed up iPhone 6 using iTunes.
Upgraded iPad software to IOS 8.2 and connected again. No effect, same error message.
Looked at various Apple posts but couldn’t find a solution. After several iMac & iPad reboots, eventually managed to back-up my iPad and in the process lost all my iPad music built up over the years on my old PC. Managed to recover these music files from my old PC and load them onto iTunes on my iMac. Tried to sync my iPad but back to error message “iTunes could not connect to this iPhone. The device is no longer connected”.
Any solution?I have the same problem. In fact when I plug in my iPad 2 updated to ios 7.0.4 I get that same message and it crashes my entire system - forcing me to reboot.
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When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
After about 30 seconds I get the following message:
"iTunes could not connect to this iPhone. This device is no longer connected."
The device still charges but is not recognised.
I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
Any help would be appreciated.
Thanks!I am having a very similar issue with my iPhone 5.
Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
Please help! -
ITunes could not connect to this iPhone. Could not send a message to the device.
iTunes could not connect to this iPhone. Could not send a message to the device. I kept getting this message from Itunes. Cable is good, restarted iphone, itunes and computer. Done everthing i found on the internet. Still having same problem.
All I can suggest to you is that youmake sure that you try all of the things in the appropriate one of the following links
iPhone not recognised by iTunes on PC iPhone not recognised by iTunes on Mac -
ITunes could not connect to this iPhone. Could not connect to the device.
iTunes could not connect to this iPhone. Could not connect to the device.
This is the error message I get when I try to sync with iTunes now. I suspect the problem is that I replaced my hard drive on my MBP, but I can't find this particular problem or the solution anywhere. Help?Hi HunkaKunkaBurningLove,
Welcome to the Apple Support Communities!
The first set of troubleshooting steps I would recommend in this situation would be the ones located in the attached article.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Have a great day,
Joe -
"iTunes could not connect to this iPhone. This device is no longer connected."
This is the third time in a week I've had iTunes get stuck with a message saying "iTunes could not connect to this iPhone. This device is no longer connected.".
I keep hitting "OK", but the message continues. Force quitting and then restarting iTunes does nothing. Force quitting and turning off my iPhone did nothing. I think I need to shut down my iPhone and then reboot. That's what I did the other two times.
Is there a permanent fix for this problem?It's an iTunes 12 bug... Not sure who's responsible for usbmuxd at Apple, but they should be fired! This was extensively discussed and worked out here: itunes 12 will not recognize iphone
All credit to oskapt, who's post detailed the entire issue. The short version is a recent version of usbmuxd has a programming error that leads it to never close any connection. At the same time, it's constantly making new connections too. The end result is this background process actually hits the built-in UNIX limit on open connections by a single process (to prevent bugs like this from ultimately crashing an entire computer), and is blocked by design from functioning after that point. Once usbmuxd fails, iTunes can't see your iOS devices.
The fix is to quit usbmuxd, either via Activity Monitor or Terminal. It will automatically relaunch, and work again until it hits the limit. That thread has several suggestions for automated scripts to run every 24-48 hours to prevent this. Hopefully an OS X or iTunes update will fix this, but it's been known for several months so far without any action on Apple's part. You'd think they'd want to make their flagship products actually "just work" together.
Then again, quality control at Apple has been going downhill for quite some time and is now getting pretty embarrassing. See this (somewhat off-the-cuff and hyperbolic) post by Marco Arment or this (more reasonable) post by Craig Hockenberry for the take of two third-party developers concerned for the drop in Apple's software quality lately.
Hope this fixes it! -
Cannot sync iPhone "iTunes could not connect to this iPhone. Could not allocate a resource."
Cannot sync my new iPhone 5S to my new Macbook Pro. Keep getting error message "iTunes could not connect to this iPhone. Could not allocate a resource." Old iphone 4S will not sync either but iPod Classic synced fine. Spent 2 hours on phone with Applecare trying various things including reinstalling itunes, disk repair, authorizing computer. Nothing has worked.
This totally worked!
http://khellek.blogspot.com/2012/10/itunes-could-not-connect-to-this-iphone.html -
I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
Are you guys facing the same problem?
Let me know your opinions, solutions and even problems.
Thank You !http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808 -
Hi!
I've had my iPhone 5 for just over a year now, and I haven't really had any problems since iOS7 was installed. I had a PC, with no connectivity problems between any of my Apple devices. Then FINALLY, I purchased my very first Macbook Air 13". I set it all up, updated all the apps, and made sure it was good to go. My iPhone was really low on battery one day, and I just happened to have my USB for it handy and thought I would just plug it into my computer to charge it. I figured I worry about syncing it later as I hadn't really had time to set it all up with iTunes on the new computer.
MY PHONE WENT CRAZY. It just started vibrating all over the table. Looking at the battery icon, it was flipping between charging and not charging, and occasionally the "do you trust this device" window would pop up on the screen, but it was still going crazy. iTunes opened up and these alerts saying "iTunes could not connect to this iPhone. Could not connect to the device." and "iTunes could not connect to this iPhone. This device is no longer connected." All it was doing at this point was using up even more battery. But then the iPhoto app opened by itself on my shiny new Macbook and the vibrating stopped. It was charging and syncing! But not having iPhotos before on a computer weirded me out i hadn't decided exactly what I wanted to do with it, I closed the app. The phone went nuts again. ***. On a different day, I was trying to sync it again, and it worked. But only long enough to back it up on the macbook. W.T.F.
Plugging into any PC is no problem at all. The phone just connects and starts charging.
I've tried just about everything. All of my software is up to date, both on the mac and iphone. The USB cord is fine. I've reset the macbook with it plugged in and not plugged in. I have uninstalled, and reinstalled iTunes with the phone plugged in and not plugged in. I've reset all the contents and settings on my iPhone, as well as did a hard reset with it plugged in and not plugged in. My iPad has no problem connecting and it also has iOS7. It's just so weird though, that it starts connecting/disconnecting interchangeably as soon as I plug it into the computer, even when all my apps are closed. All this is leading me to believe that it must be some sort of issue between the devices' communication to each other. But I'm not sure if it's an iPhone, MacBook, or iTunes issue!
HHHHEEEEELLLLLLPPPPP!!!!!I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub. -
When i try to connect my iphone to itunes it comes up with a message saying "itunes could not connect to this iphone, an unknown error has occured (0xE8000012)
i have recently bought new laptop and downloaded/installed the newest itunes and this has happened.. any ideas?read
Error -50
Delete Storm Video, QuickTime, iTunes, then reinstall iTunes. See also KB TS1583for error -50
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