IPhone5 question.

I have an iPhone 5 that I have been syncing to the same computer for two years. Now when I connect the phone to the computer using a USB cable, I get a message saying the USB device has malfunctioned and is not recognized by Windows. It seems the issue started after the last software update - but not sure. I have an iPad 2 that syncs with the same computer and it works fine. Any ideas? Note - I am also having issues with receiving text messages from certain people. I can send text messages to their phone, and they receive them, but I do not get their texts. Any ideas?

iOS: Device not recognized in iTunes for Windows
iOS: Using Messages
iOS: Troubleshooting Messages

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